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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UrbanPiper logo
POS Software

4.7 39 user ratings

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TunePOS logo
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Sponsored

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lavu logo

Lavu

POS Software

3.9 402 user ratings

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Sponsored

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TouchBistro logo

TouchBistro

POS Software

4.1 856 user ratings

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Overview

Description UrbanPiper is a fabulous platform that business users can take advantage of to handle and manage all their businesses online. It provides an easy-to-use solution where users can integrate all third-party channels like Swiggy, UberEats, Dunzo, Zomato, etc. into the restaurant’s POS system. The tool makes it possible to analyze and handle all data with confidence. It helps to cut down the number of systems for staff to work, thus making the whole process seamless and efficient. With the order replay feature, there are no more missing orders, multiple tabs, and manual pushing. It improves the restaurant’s efficiency and rating by sending out timely updates. Users can proactively manage their stock and avoid cancellations. The tool helps to control menus across all channels and publish all categories, items, charges, and taxes. It allows users to easily reconcile with aggregators through reports that are generated from the system. Users can gain key insights about their business through 360-degree analysis. Read more TunePOS is a restaurant management system (RMS) that caters to the needs of the restaurant business operations. The software helps to keep your restaurant business working efficiently, thus increasing its brand name. Right from managing billing and invoicing operations, accepting orders, receiving payments to managing menus and table bookings, TunePOS can automate all your restaurant management processes. The app comes with a mobile ordering system with which customers can place orders right from their smartphones or other mobile devices. In this way, you can also collect all your customers’ valuable information which would help you in remarketing. Even though there are various food aggregators around, but it doesn’t harm you to have the online ordering system that will save you from paying a commission to these aggregators. TunePOS also comes with a Kiosk ordering system that helps your customers with self-ordering facilities that enables a much quicker ordering system without having to wait in long queues. It also helps to reduce the costs, and most importantly it is convenient for your customers, thus enhancing the customer-business relationship. Read more Lavu is an iPad point of sales system for restaurants, bars and more. This POS helps restaurant owners with every aspect of their business. From managing the inventory to maintaining customer care services. At present, it is used by 1000+ restaurants across 80+ countries. Automated loyalty redemption technology available within Lavu, helps users enhance the operational efficiency of their restaurant business in real-time. Further, Lavu’s customisable menu interface helps users add item wise images, descriptions and recipes on the go. They can also colour code items into different categories or add happy hours. With the pre-ordering feature in Lavu, customers can skip the queue and get their order sent directly to the POS, which can be managed via an integrated Loyalty App web console. Also, integrated server functions like seat & course numbering, easy and flexible check splitting and simplified order transferring are of great help. Further, multiple payment options compatibility and full touch screen interface featured by Lavu, helps users to navigate without actually stepping at a restaurant. Read more TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more
Pricing Options
  • Free Trial Not Available
  • UrbanPiper Offers Custom plan.
  • Free Trial Available
  • TunePOS Offers Custom plan.
  • Free Trial Not Available
  • Starts at $69.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $69.0.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    71%
  • Momentum
    66%
  • Popularity
    82%

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    87%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    64%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    89%
  • Momentum
    62%
  • Popularity
    89%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    93%
  • Momentum
    60%
  • Popularity
    92%
SaaSworthy Awards
Not Available
Not Available
# 10 Highly Rated # 11 Fastest Growing # 2 Highly Rated # 5 Fastest Growing

Features

Total Features
10 Features
9 Features
11 Features
10 Features
Common Features for All
    Barcode Scanning Helps in scanning the barcode in an automated and simple manner
    Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
    Discount Management Helps in enjoying better visibility so that suppliers avail discounts
    Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
    Ordering Automation Helps in automating the ordering system and supports online billing
    Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
    Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
    Returns Tracking Helps to keep track of all the goods returned by customers
    Sales Tracking Helps to track sales systematically
    Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
    eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 7 More - Show Less
    • Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 6 More - Show Less
    • Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 8 More - Show Less
    • Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.7/5 39 user ratings
    Not Available
    3.9/5 402 user ratings
    4.1/5 856 user ratings
    Rating Distribution
    • Excellent

      79.5%
    • Very Good

      15.4%
    • Average

      2.6%
    • Poor

      0%
    • Terrible

      2.6%
    Not Available
    • Excellent

      50%
    • Very Good

      25.1%
    • Average

      6.2%
    • Poor

      3.7%
    • Terrible

      14.9%
    • Excellent

      56.1%
    • Very Good

      25.1%
    • Average

      4.6%
    • Poor

      3.9%
    • Terrible

      10.4%
    User Sentiments
      Not Available
      Not Available

      Customer Support, Ease of Use, Detailed Reporting, Extensive Integrations

      System Instability, Inaccurate Reporting, Limited Offline Functionality, Complex Back-end Interface

      Ease of Use, Excellent Customer Support, Extensive Reporting Features, Mobile Ordering

      System Crashes, Credit Card Processing Issues, Lack of System Customisation, Online Ordering System Issues

    Review Summary
    Not Available
    Not Available

    Overall, Lavu receives mixed reviews from users, with praise for its ease of use, customer support, and comprehensive features, but criticism for its occasional glitches and limited reporting capabilities. Users appreciate its intuitive interface, user-friendly design, and helpful customer support team. The software's extensive features, including inventory management, customer relationship management (CRM), and reporting, are also well-received. However, some users have experienced occasional technical glitches and have expressed dissatisfaction with the reporting capabilities, suggesting room for improvement in data analysis and customization.

    TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.

      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • UrbanPiper Offers Custom plan.
    • Free Trial Available
    • TunePOS Offers Custom plan.
    • Free Trial Not Available
    • Starts at $69.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $69.0.
    Pricing Plans
    Monthly Plans Annual Plans

    UrbanPiper Custom

    TunePOS Custom

    Single Lavu Terminal $69.00 $69.00 per month

    Multiple-Terminal Plans Custom

    Enterprise Plans Custom

    TouchBistro $69.00 $69.00 per month

     
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    Screenshots & Videos

    Screenshots UrbanPiper screenshot
    + 3 More
    TunePOS : Dashboard screenshot Scheduling
    + 6 More
    Settings
    + 6 More
    Videos
    + 2 More
    Not Available Video Thumbnail
    + 2 More
    Video Thumbnail
    + 3 More

    Vendor information

    Company Details Located in: Bangalore, India - 560066 Located in: Jaipur, India Located in: Albuquerque, New Mexico Founded in: 2010 Located in: New York, New York Founded in: 2011
    Contact Details

    +91-80-4710-6156

    https://urbanpiper.com/

    Not available

    https://www.tunepos.com/

    Not available

    https://lavu.com/

    +1 888-342-0131

    https://www.touchbistro.com/

    Social Media Handles

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