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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyPro logo
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Survs logo
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Sponsored

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveySparrow logo

SurveySparrow

Survey/ User Feedback Software

4.6 2,141 user ratings

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Sponsored

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Survicate logo

Survicate

Survey/ User Feedback Software

4.7 212 user ratings

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Overview

Description SurveyPro 5 is a comprehensive survey software suite. It includes a polished questionnaire design, an integrated database, and a sophisticated reporting and analysis engine. All this, and it's easy to use, with friendly graphic interfaces, unparalleled technical support, and multiple training options. Read more Survs is a web-based tool to create, distribute, and analyze online surveys. With a friendly interface and compelling features it provides everything you need to get valuable feedback from your audience. Build surveys with our easy-to-use interface and customizable themes. Collect responses via email, on social networks, or right from your website. Analyze results in real-time, share findings, and export in multiple formats. Read more SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers. Read more
Pricing Options
  • Free Trial Available
  • Starts at $1295.0.
  • Free Trial Not Available
  • Survs Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $65.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    75%
  • Momentum
    60%
  • Popularity
    62%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    71%
  • Momentum
    60%
  • Popularity
    68%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    91%
  • Momentum
    71%
  • Popularity
    89%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    81%
  • Momentum
    64%
  • Popularity
    85%
SaaSworthy Awards
Not Available
Not Available
# 5 Highly Rated # 10 Fastest Growing # 13 Highly Rated # 12 Most Popular

Features

Total Features
12 Features
12 Features
17 Features
14 Features
Common Features for All
    360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
    Embeddable Survey It enables you to directly include your surveys on your own website
    Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
    Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
    Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    Phone Survey It enables you to run your survey over telephones
    Question Branching Allows respondents to screen questions and give answer to the relevant questions only
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Skip Logic It hides the irrelevant pages or questions based on previous responses.
    Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
    Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 9 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Phone Survey It enables you to run your survey over telephones
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 9 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Phone Survey It enables you to run your survey over telephones
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 14 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Phone Survey It enables you to run your survey over telephones
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 11 More - Show Less
  • Technical Details

    Organization Types Supported
    • Not available
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • Not available
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Not available
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.4/5 220 user ratings
    4.4/5 14 user ratings
    4.6/5 2,141 user ratings
    4.7/5 212 user ratings
    Rating Distribution
    • Excellent

      47.3%
    • Very Good

      45.5%
    • Average

      5.5%
    • Poor

      0.9%
    • Terrible

      0.9%
    • Excellent

      57.1%
    • Very Good

      28.6%
    • Average

      7.1%
    • Poor

      7.1%
    • Terrible

      0%
    • Excellent

      68%
    • Very Good

      26.4%
    • Average

      4.1%
    • Poor

      0.4%
    • Terrible

      1.1%
    • Excellent

      80.2%
    • Very Good

      14.6%
    • Average

      3.3%
    • Poor

      0.5%
    • Terrible

      1.4%
    User Sentiments

      Ease of Use, Variety of Survey Templates, Effective Data Collection & Analysis, Real-time Reporting & Analysis

      Occasional Bugs & Glitches, Limited Design Customization, High Pricing, Limited Statistical Features

      Not Available

      User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations

      Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities

      Ease of Use, Extensive Integrations, High-Quality Customer Support, Customizable Surveys

      Limited Free Plan Features, Occasional Bugs, Limited Customization for Widgets, Survey Results Export Limitations

    Review Summary

    SurveyPro users appreciate its user-friendly interface, ease of customization, and comprehensive features for survey creation and data analysis. The platform is lauded for its ability to handle complex surveys effectively and efficiently, making it suitable for businesses of all sizes. SurveyPro also receives praise for its reporting capabilities, which offer insightful analytics and visualizations, helping users gain valuable insights from their survey data. However, some reviewers mention occasional glitches and limited mobile app functionality as areas for improvement. Overall, SurveyPro is well-received for its user-centric design, customizable features, and robust reporting capabilities, making it a popular choice for survey and data collection needs.

    Not Available

    Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile.

    Survicate customer reviews highlight its strengths in gathering valuable feedback, offering customization options, and providing actionable insights. Users appreciate the platform's ease of use, the ability to create targeted surveys, and the integration options it provides. The sentiment analysis feature is also seen as a valuable asset. Some reviewers mention occasional glitches and suggest improvements in reporting and analytics capabilities. Overall, Survicate is praised for its user-friendly interface, customization options, and the quality of insights it delivers, making it a solid choice for businesses seeking a comprehensive customer feedback solution.

      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $1295.0.
    • Free Trial Not Available
    • Survs Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $19.0. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $65.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    SurveyPro 5 $1,295.00 $1,295.00 one time license

    Free Free

    Basic Others

    Pro Others

    Premium Others

    Enterprise Custom

    Free Free

    Basic (Surveys) $19.00 $39.00 per month

    Starter (Surveys) $39.00 $59.00 per month

    Business (Surveys) $79.00 $79.00 per month

    Professional (Surveys) $249.00 $249.00 per month

    Enterprise (Surveys) Custom

    Professional (CX Suite) $249.00 $249.00 per month

    Enterprise (CX Suite) Custom

    Performance (360 Assessments) $299.00 $299.00 per month

    Free (Reputation Management) Free

    Starter (Reputation Management) $79.00 $99.00 per month

    Platform (Full Suite) Custom

    Basic Free

    Essential $65.00 $79.00 per month

    Professional $129.00 $159.00 per month

    Ultimate $289.00 $349.00 per month

    Custom Custom

     
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    Alternatives

     

    Screenshots & Videos

    Screenshots Not Available Not Available Conditional Formatting
    + 7 More
    Not Available
    Videos Not Available Not Available Video Thumbnail
    + 5 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details

    Not available

    Located in: Lisboa, Portugal Founded in: 2009 Located in: Palo Alto, California Founded in: 2017 Located in: Warsaw, Poland Founded in: 2013
    Contact Details

    Not available

    http://www.apian.com/software/surveypro/

    Not available

    https://survs.com/

    +1 800-481-0410

    https://surveysparrow.com/

    Not available

    https://survicate.com/

    Social Media Handles

    Not available

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