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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceTitan logo
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cualitywork logo
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Overview

Description ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home services organizations run their business. Its sales capabilities enable you to boost your customer conversion rates through its visual sales experiences. This also extends to tracking how your staff in your offer convert calls they take into appointments. This enables you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can ultimately help you improve your sales process and generate more leads. ServiceTitan centralizes customer information –– including things like service history, inventory, and equipment –– into one place so staff can get an overview of each customer when they call. It also allows you to track all the activity, including emails and text messages, that relates to each sales prospect. You can also keep a track of how your business is performing in real time. Read more Cualitywork revolutionizes managing on-field teams by serving as an all-in-one platform where businesses can locate, monitor, and communicate with their staff to boost visibility and efficiency. Say goodbye to the inaccuracies of proxy attendance and assumption-based reporting; with Cualitywork's single-touch, location-based system featuring fingerprint authentication, attendance tracking is more straightforward and reliable than ever. This innovative solution allows managers to oversee staff attendance, pinpoint locations, track distance traveled, and calculate total productive hours with real-time precision. Whether in the office or on the go, Cualitywork ensures that management is always informed and in control, with easy access from any mobile device. Customizable forms yield real-time insights during check-ins and outs at customer sites, offering a chronological view of each team member's day, complete with time-stamped activities. Assign location-based tasks to ensure on-field team punctuality and efficiency during customer interactions and enjoy tailored reports that present actionable data in an easily digestible format. With data retrieval on demand, Cualitywork empowers businesses to optimize their operations and stay ahead in the game of productivity and customer management. Read more
Pricing Options
  • Free Trial Not Available
  • ServiceTitan Offers Custom plan.
  • Free Trial Not Available
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    97%
  • Momentum
    63%
  • Popularity
    92%

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    61%
SaaSworthy Awards # 3 Most Worthy # 5 Most Popular
Not Available

Features

Total Features
10 Features
11 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 7 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.5/5 721 user ratings
    Not Available
    Rating Distribution
    • Excellent

      70.5%
    • Very Good

      19.6%
    • Average

      2.5%
    • Poor

      1.7%
    • Terrible

      5.8%
    Not Available
    User Sentiments

      User Friendly Interface, Comprehensive Reporting Features, Extensive Integrations, Excellent Customer Communication

      Mobile App Functionality Issues, Frequent Software Updates & Bugs, Complex Onboarding Process, Inconsistent Customer Support

      Not Available
    Review Summary

    ServiceTitan is lauded for its user-friendly design, robust features, and mobile capabilities. Many users highlight improved efficiency, increased revenue, and enhanced customer satisfaction after adopting the software. ServiceTitan's strengths include its ability to streamline scheduling and dispatching, manage customer relationships, and provide detailed reporting and analytics. However, some users have reported issues with its pricing, occasional system glitches, and limited customization options. Overall, ServiceTitan receives positive feedback for its user-friendly interface, feature-rich platform, and positive impact on business performance.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • ServiceTitan Offers Custom plan.
    • Free Trial Not Available
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Custom

    Essentials Custom

    The Works Custom

    Pro Plan Others

    Advanced Plan Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: Glendale, California Located in: Mumbai, India - 40020
    Contact Details

    (855) 899-0970

    https://www.servicetitan.com/

    Not available

    https://www.cualitywork.com/

    Social Media Handles

    Not available

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