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Description | ResponseTap gives each website session a unique number to connect the phone call to a customer’s website journey and campaign history. So you can use this to understand which campaigns and keywords were responsible for driving phone sales. Easily make comparisons on performance with lifetime access to your call data. Integration into the other tools you use is simple, and the data is sent in real-time, meaning you can make quick decisions. Import ready-made dashboards, goals and views into Google Analytics at the click of a button, so there’s no need to set up any new, customized reports to see call data. Read more | Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business. Read more |
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Reviewers widely praise ResponseTap's ease of use, customer support, and ability to improve customer satisfaction and response times. They also appreciate its customization options, reporting capabilities, and integrations with other platforms. Some reviewers mention occasional technical glitches and a need for more training resources, but overall, users are highly satisfied with ResponseTap's performance and value for money. |
Users are generally satisfied with the product, praising its ease of use, reliability, and helpful customer support. It is seen as a good option for small businesses looking for a cost-effective solution. However, some users have reported issues with the product's features, such as limited customization options and lack of advanced reporting capabilities. Additionally, a few users have experienced occasional technical difficulties and glitches. Overall, the product seems to be a reliable and user-friendly choice for small businesses, but it may lack some of the more advanced features and customization options that larger businesses may require. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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ResponseTap Custom |
Call Box Custom |
View Detailed Pricing
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View Detailed Pricing
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Company Details | Located in: New York, New York | Located in: Dallas, Texas Founded in: 1988 |
Contact Details |
0800 086 1194 https://www.responsetap.com/ |
833-975-0168 https://www.callbox.com/ |
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