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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Reputation.com logo
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FreshReview logo
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Overview

Description Reputation.com is a smart reputation management software that assists the users in creating an online presence that speaks for itself. It helps the user in maintaining, monitoring and improving online reviews and ratings of their brand to increase both brand and customer value. Reputation.com is an industry leading software that enables the users to improve and monitor their online reputation to enhance their company’s growth. It provides you with the option to get a 360 degree view of your entire online reputation that helps the client in effectively managing their social media, customer surveys, online reviews, and business listings. It further offers an advanced reporting and analytics tool to provide detailed insights that assists the clients in delivering better service and gaining more visits, traffic, and revenue. Users get the feature for monitoring social media, analyzing sentiments, and managing responses with Reputation.com. You also get the options to access social media metrics and to monitor reviews with the platform. The pricing of the software is quotation based and you will have to contact them directly on their official website to extract particular pricing details. Read more FreshReview software is a platform used to manage business reputation with online reviews. Collect customer feedback to built trust to drive organic traffic by increasing 5 star Google and Yelp ratings. The software offers enterprise grade secure systems to manage multi location businesses from a single dashboard to increase sales. It supports Mobile Android and iOS. Small and Medium companies make use of the software. Read more
Pricing Options
  • Free Trial Not Available
  • Reputation.com Offers Custom plan.
  • Free Trial Available
  • Starts at $19.0. Offers Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    88%
  • Momentum
    61%
  • Popularity
    85%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    65%
  • Momentum
    63%
  • Popularity
    66%
SaaSworthy Awards # 6 Fastest Growing # 3 Most Popular
Not Available

Features

Total Features
6 Features
7 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 3 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.4/5 377 user ratings
    5/5 7 user ratings
    Rating Distribution
    • Excellent

      65.5%
    • Very Good

      23.9%
    • Average

      4.2%
    • Poor

      1.1%
    • Terrible

      5.3%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      User-Friendly Interface, Comprehensive Reporting, Efficient Review Management, Effective Review Solicitation

      Limited Social Media Functionality, Inconsistent Data Syncing, Inadequate Customer Support, Lack of Yelp Integration

      Not Available
    Review Summary

    Reputation.com customer sentiment leans towards positive, with users praising its effectiveness in reputation management and positive impact on online visibility. Reviewers mention improved search rankings, increased positive reviews, and successful handling of negative feedback. Some users appreciate the detailed analytics and reporting features, while others highlight the responsive customer support. However, a few reviewers express concerns regarding pricing and the complexity of certain features. Overall, users find Reputation.com valuable in enhancing their online reputation and managing customer feedback.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Reputation.com Offers Custom plan.
    • Free Trial Available
    • Starts at $19.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Reputation.com Custom

    Basic $19.00 $19.00 per month

    Professional $49.00 $49.00 per month

    Agency Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Reputation.com Demo - Reputation.com
    + 1 More
    FreshReview screenshot
    + 2 More
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: California, United States Located in: Bangalore, India
    Contact Details

    1-800-888-0924

    https://www.reputation.com/

    063609 01535

    https://www.freshreview.co/

    Social Media Handles

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