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NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.9 1,105 user ratings

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ManageEngine Desktop Central logo

ManageEngine Desktop Central

Unified Endpoint Management (UEM)...

4.5 392 user ratings

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Overview

Description Microsoft Intune, a cloud-based software, aims to offer Mobile Application Management and Mobile Device Management facilities. The software allows enterprises to configure specific policies and monitor all the devices within their campus, including mobiles, tablets, and PCs. It offers integration with Azure AD for access control and with Azure Information Protection for data security. Mobile Application Management (MAM) within the software is configured to secure organization data at the application level, consisting of both store and custom apps. Further, with Microsoft Intune, admins get to safeguard valuable business-related data by monitoring the way staff can get access to the particulars or share them. Security teams can set stringent network policies and configure data protocols, on personal or organization-owned devices. Admins can also delete data from stolen or lost devices using the particular platform. They can push certificates within specific devices, enabling employees to get access to company VPN or wifi in real-time. Read more They are more than just a name – They are on a quest to make your information technology work harder for you. Their solutions simplify the IT operations of more than 100,000 organizations worldwide. Rely on them to help you turn data into insights quicker, modernize your infrastructure faster for the cloud, optimize the application experience and get control of every device that touches your network. Read more NinjaOne (formerly NinjaRMM) is the renowned unified IT management solution that simplifies how IT teams work. NinjaOne helps IT teams manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 17,000 customers worldwide and is consistently ranked #1 for our world-class customer support. The NinjaOne platform offers a single-pane-of-glass experience by combining IT teams that can proactively do endpoint monitoring, remote control, patch management, remote monitoring, software management, IT asset management, backup, IT service desk capabilities, and IT documentation. NinjaOne is an all-in-one unified solution with a fast, modern, intuitive interface. Read more ManageEngine Desktop Central is a mobile device and desktop management software that helps organizations in monitoring servers, desktops, laptops and mobiles from a central location. The software automates patch deployment related to OS and other third-party applications to shield security threats. It simplifies distribution so that users can install and uninstall software with built-in templates for package creation. Users can troubleshoot remote desktops and multi-user collaboration, file transfer, video recording and more. They also get to manage IT assets, software metering, prohibited software, software license with the same. To provide complete desktop management, ManageEngine Desktop Central offers 50+ predefined configurations including Power Management, Security Policies, USB Device Management, and more. Users can scan and detect missing service packs in their OS and apps besides automating deployment to stay up-to-date. It also includes 100+ unique reports that provide a quick and complete insight into the Active Directory infrastructure. Users can also define roles with the selective privilege to employees for effective management. Read more
Pricing Options
  • Free Trial Available
  • Starts at $4.00.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $795.00. Offers Free-forever plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 247 user ratings
4.2/5 34 user ratings
4.9/5 1,105 user ratings
4.5/5 392 user ratings
Rating Distribution
  • Excellent

    57.1%
  • Very Good

    34.4%
  • Average

    7.3%
  • Poor

    0.8%
  • Terrible

    0.4%
  • Excellent

    47.1%
  • Very Good

    32.4%
  • Average

    17.6%
  • Poor

    2.9%
  • Terrible

    0%
  • Excellent

    87.5%
  • Very Good

    11.8%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    0.3%
  • Excellent

    57.4%
  • Very Good

    35.5%
  • Average

    5.1%
  • Poor

    1.3%
  • Terrible

    0.8%
User Sentiments

    Comprehensive Device Management, Robust Security Features, Extensive Integrations with Microsoft Products, User-Friendly Interface

    Complex Initial Setup and Configuration, Occasional Policy Sync Issues, Limited Third-Party App Support , Inadequate Reporting Capabilities

    Not Available

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

    Not Available
Review Summary

Microsoft Intune earns high praise from users for its seamless integration with other Microsoft products, particularly Office 365. Its user-friendly interface makes it easy to navigate and manage devices. Furthermore, its comprehensive security features and robust mobile device management capabilities ensure data protection and compliance. However, some users have expressed concerns regarding its occasional performance issues and limited customization options. Overall, Microsoft Intune stands out for its strong integration, user-friendly design, and robust security, making it a reliable choice for device management.

Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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Pros & Cons
  • Seamless integration with other Microsoft products
  • User-friendly interface for easy navigation and management
  • Comprehensive security features for data protection and compliance
  • Occasional performance issues
  • Limited customization options
Not Available
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  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $4.00.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $795.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Microsoft Intune Plan 1 $8.00 $8.00

Microsoft Intune Plan 2 $4.00 $4.00

Microsoft Intune Suite $10.00 $10.00

Kace Custom

NinjaRMM Custom

Free Free

Professional $795.00 $795.00 per year

Enterprise $945.00 $945.00 per year

UEM $1,095.00 $1,095.00 per year

 
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Screenshots & Videos

Screenshots Intune Portal
+ 3 More
Not Available Alerts
+ 3 More
Agent Troubleshooting Tool
+ 6 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail
+ 3 More
Video Thumbnail
+ 4 More
Video Thumbnail
+ 3 More

Vendor information

Company Details Located in: Redmond, Washington Founded in: 2011 Located in: Aliso Viejo, California Located in: Austin, TX Located in: Pleasanton, California
Contact Details

Not available

https://www.microsoft.com/en-us/microsoft-365/enterprise-mobility-security/microsoft-intune

Not available

https://www.quest.com/kace/

Not available

https://www.ninjaone.com/

+1-888-720-9500

https://www.manageengine.com/products/desktop-central/

Social Media Handles

FAQs

What are the key features of Microsoft Intune?

Microsoft Intune offers Mobile Application Management (MAM) and Mobile Device Management (MDM) capabilities, allowing enterprises to manage and secure devices, applications, and data.

How does Microsoft Intune integrate with other products?

Microsoft Intune integrates with Azure AD for access control and Azure Information Protection for data security.

What are the alternatives to Microsoft Intune?

Alternatives to Microsoft Intune include Matrix42 UEM, Ivanti Unified Endpoint Manager, MobileIron UEM, Citrix Endpoint Management, and ThinkUEM.

What are the strengths of Microsoft Intune?

Microsoft Intune is praised for its seamless integration with other Microsoft products, user-friendly interface, comprehensive security features, and robust mobile device management capabilities.

What are the limitations of Microsoft Intune?

Some users have reported occasional performance issues and limited customization options with Microsoft Intune.

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