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SMS Marketing Software

4.7 39 user ratings

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Overview

Description MessageMedia is a commercial mobile messaging solution that allows companies of all sizes and sectors to send and manage SMS text messages via the web, email, or API. Appointment reminders, alerts and notifications, promotions and marketing, invoicing and payments, and personnel and rostering are among the mobile messaging solutions offered by the platform.Within a web browser, users may send text messages, check replies, and forward messages to mobile phones using MessageMedia. For a customised SMS campaign, users can smoothly incorporate data fields into messages. The platform provides a variety of delivery options, including individual and mass SMS messages. Email to SMS turns ordinary emails into SMS messages, allowing users to send messages directly from their email account with the same speed and efficiency as traditional SMS. Email to SMS creates a two-way communication channel with a message audit trail. The SMS API from MessageMedia allows you to connect to your existing company software or CRM and send messages directly from it. For two-way communications, message tagging tells apps which outbound message corresponds to which reply. Customers or employees can submit a message to a dedicated inbound number, which the application can respond to. Additional customizable capabilities include delivery reporting, validity period control, and API web push.Text to voice online transforms text messages to voice, allowing businesses to send SMS messages to landlines, non-mobile phone customers, and visually impaired people. MessageMedia allows users to send and receive text messages using a corporate landline or toll-free number, allowing customers to text instead of calling customer service. MessageMedia also supplies businesses with an enterprise-grade chat platform for secure IP communications that integrates IM and SMS text messaging. Read more Heymarket is a comprehensive business messaging solution that offers omnichannel messaging services through shared inboxes, templates, reminders and assignments across multiple business departments. Heymarket comes as an intuitive platform equipped with clever features that are trusted by over 50 million businesses located ay different parts of the globe. This reliable platform enables users to work from anywhere at any time leveraging features like shared inboxes that can be used for customer service, logistics, sales or operations. Heymarket also allows users to assign chats to designated departments or individuals and control notifications by setting up relevant ones for easy text management. Further, with private commenting, users can add comments to specific texts privately for individual members within their team. Heymarket also allows users to reach out to multiple contacts at once by letting them organise contacts through specific lists and targeted messages, facilitating seamless customer service. Beyond these, Heymarket's omnichannel messaging facilities through applications like WhatsApp, Facebook messenger, Instagram messenger and Line, enables users to reach out to customers across multiple platforms in a seamless manner. Read more
Pricing Options
  • Free Trial Available
  • Starts at $49.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $29.0. Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 40 user ratings
4.7/5 39 user ratings
Ratings Distribution
  • Excellent

    70%
  • Very Good

    25%
  • Average

    5%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    75%
  • Very Good

    22.4%
  • Average

    1.7%
  • Poor

    0.9%
  • Terrible

    0%
Review Summary
Not Available

Users applaud Heymarket's ease of use, praising its intuitive interface and user-friendly design. Many reviewers highlight its robust automation features, which streamline communication processes and save time. The platform's ability to integrate seamlessly with other business tools is also widely appreciated. Additionally, Heymarket's customer support is consistently praised for being responsive and helpful. However, some users mention occasional technical glitches and suggest improvements in reporting and analytics capabilities.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $49.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $29.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Basic $49.00 $49.00 per month

Conversations $69.00 $69.00 per month

Pro $99.00 $99.00 per month

Enterprise Custom

Basic $29.00 $35.00 per month

Premium $49.00 $59.00 per month

Team $99.00 $119.00 per month

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots MessageMedia screenshot
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Salesforce Integration
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Videos Video Thumbnail Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, CA Located in: San Francisco, California
Contact Details

1844 912 2350

https://messagemedia.com

(415) 562-0500

https://www.heymarket.com/

Social Media Handles

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