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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mend logo
Telemedicine Software

4.3 291 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HIPAA Video logo
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Overview

Description Mend is reimagining the patient experience. Mend’s PredictiveIQ works hand-in-hand with a full suite of communication tools to increase the accuracy of the predictions and improve how organizations engage with patients using automation and digital experiences. PredictiveIQ integrates seamlessly with Mend's full suite of patient engagement and communication tools to help automate the management of the high-risk appointments on your existing schedule, including automated text, email, and phone appointment reminders. Read more HIPAAA Video is a telemedicine software that allows you to have secure video sessions that are easy for you and your patients.There are no downloads required, only a browser and a webcam. Thanks to their simple interface, you can meet your patient in seconds.Even in low-bandwidth circumstances, HIPAA Video guarantees the highest possible video and audio quality. HIPAA Video adapts to your connection to provide the best consistent video delivery. In addition to amazing video and audio, chat and it also has useful file sharing features. You can also record visits with the consent from your patients, all video, audio and screenshares that occur during a session are recordable.One of their most beneficial features is that of Schedule and Calendar Management – they provide unlimited session minutes giving you the freedom to control your appointments. Sends automated reminders to your patients via email and text. Calendar can be easily updated right through the software. They also allow for vast customization options whether it be company logo, address, contact info and other important details on your emails or selecting payment receiving options. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $49.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $30.0. Offers Custom plan.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    80%
  • Momentum
    62%
  • Popularity
    77%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    73%

Features

Total Features
7 Features
9 Features
Common Features for All
    Alert Notifications Alerts the user when predefined criteria is met
    Care Summary Patient summary of care report that helps on each care transition or to another setting of care
    File Transfer Allows sending and receiving files
    HIPAA Compliant Offers security over the collection of sensitive data and uphold to protect the integrity of PHI
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Patient Portal Facility for patients to access personal health information from anywhere
    Patient Queue Allows to virtually control patient queue and connect to the doctor
    Patient Records Management Manages and records all necessary and vital data about a patient.
    Payments Enables payment collection from the visitors via popular payment gateways
    Reminders Sends important reminders through email to attendees
  • + 4 More - Show Less
    • Alert Notifications Alerts the user when predefined criteria is met
      Care Summary Patient summary of care report that helps on each care transition or to another setting of care
      File Transfer Allows sending and receiving files
      HIPAA Compliant Offers security over the collection of sensitive data and uphold to protect the integrity of PHI
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Patient Portal Facility for patients to access personal health information from anywhere
      Patient Queue Allows to virtually control patient queue and connect to the doctor
      Patient Records Management Manages and records all necessary and vital data about a patient.
      Payments Enables payment collection from the visitors via popular payment gateways
      Reminders Sends important reminders through email to attendees
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.3/5 291 user ratings
    5/5 2 user ratings
    Ratings Distribution
    • Excellent

      56.6%
    • Very Good

      28.8%
    • Average

      9%
    • Poor

      3.9%
    • Terrible

      1.8%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    Users generally agree that Mend's user interface is user-friendly and simple to navigate. The platform is praised for its comprehensive vulnerability management capabilities, with users reporting increased efficiency and accuracy in identifying and prioritizing security vulnerabilities. However, some users mention occasional issues with stability and performance. Additionally, some users have expressed concerns about the pricing structure, finding it relatively expensive compared to alternatives.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $49.0. Offers Custom plan.
    • Free Trial Available
    • Starts at $30.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Mend Now Telehealth $49.00 $59.00 per month

    Mend Pro Telehealth Custom

    FREE Trial Others

    Provider $30.00 $30.00 per month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Orlando, Florida Founded in: 2014 Located in: Philadelphia, Pennsylvania
    Contact Details

    Not available

    https://www.mendfamily.com/

    Not available

    https://hipaavideo.net/

    Social Media Handles

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