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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ManageEngine Desktop Central logo
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

IBM MaaS360 logo
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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 2,133 user ratings

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Featured

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SuperOps RMM logo

SuperOps RMM

Remote Monitoring and Management ...

4.6 200 user ratings

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Overview

Description ManageEngine Desktop Central is a mobile device and desktop management software that helps organizations in monitoring servers, desktops, laptops and mobiles from a central location. The software automates patch deployment related to OS and other third-party applications to shield security threats. It simplifies distribution so that users can install and uninstall software with built-in templates for package creation. Users can troubleshoot remote desktops and multi-user collaboration, file transfer, video recording and more. They also get to manage IT assets, software metering, prohibited software, software license with the same. To provide complete desktop management, ManageEngine Desktop Central offers 50+ predefined configurations including Power Management, Security Policies, USB Device Management, and more. Users can scan and detect missing service packs in their OS and apps besides automating deployment to stay up-to-date. It also includes 100+ unique reports that provide a quick and complete insight into the Active Directory infrastructure. Users can also define roles with the selective privilege to employees for effective management. Read more IBM Maas360 is a mobile device management tool for enterprises, following business patterns like BYOD, CYOD or a corporate-liable environment. The software helps with the containerization of mission-critical resources, security threat prevention facilities, behavioral analysis and risk insights. Additionally, users can get the solution to offer protection against potential threats, which might impact the security features of the enrolled devices. Updated risk scores for enrolled users, facilitate appropriate safety in real-time. Active partnership with Wandera lets users, avail protection against man in the middle, phishing, crypto-jacking and other relevant threats. IBM Maas360 runs timely health checkups in detail, showcasing the current security state besides delivering custom recommendations for future planning and improvements. Further, users can adopt top graded services available with the particular, to build a UEM foundation besides making plans for the growth of tablet, kiosk, and mobile phone inventory. They can also ensure proper protection of user privacy and corporate data by optimizing metrics like mobile threat defense, operational excellence and AI insights. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more
Pricing Options
  • Free Trial Available
  • Starts at $795.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $8.00.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $79.0.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    73%
  • Momentum
    67%
  • Popularity
    70%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    72%
  • Momentum
    65%
  • Popularity
    68%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    60%
  • Popularity
    70%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    72%
  • Momentum
    60%
  • Popularity
    63%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 387 user ratings
4.4/5 220 user ratings
4.8/5 2,133 user ratings
4.6/5 200 user ratings
Rating Distribution
  • Excellent

    55.8%
  • Very Good

    36.7%
  • Average

    5.4%
  • Poor

    1.3%
  • Terrible

    0.8%
  • Excellent

    57.3%
  • Very Good

    32.3%
  • Average

    6.8%
  • Poor

    0.9%
  • Terrible

    2.7%
  • Excellent

    84.2%
  • Very Good

    14.3%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    0.9%
  • Excellent

    69.5%
  • Very Good

    23.5%
  • Average

    3%
  • Poor

    1%
  • Terrible

    3%
User Sentiments
    Not Available
    Not Available

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

    Not Available
Review Summary
Not Available
Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

Not Available
  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $795.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $8.00.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $79.0.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Professional $795.00 $795.00 per year

Enterprise $945.00 $945.00 per year

UEM $1,095.00 $1,095.00 per year

Essentials $8.00 $8.00 per user / month

Deluxe $10.00 $10.00 per user / month

Premier - Recommended bundle $12.50 $12.50 per user / month

Enterprise $18.00 $18.00 per user / month

NinjaOne Custom

Standard $79.00 $89.00 per user / month

Pro $99.00 $119.00 per user / month

Super $129.00 $149.00 per user / month

 
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Screenshots & Videos

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My Alert center
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Alerts
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Vendor information

Company Details Located in: Pleasanton, California Located in: New York, New York Located in: Austin, TX Located in: Claymont, Delaware Founded in: 2020
Contact Details

+1-888-720-9500

https://www.manageengine.com/products/desktop-central/

+1 800-426-4968

https://www.ibm.com/products/maas360

+1 888 542-8339

https://www.ninjaone.com/

+1 628-270-9924

https://superops.ai/rmm

Social Media Handles

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