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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description GuestPoint is a one-stop solution for property management that aims at providing a streamlined guest experience to the user’s customers. It assists you in managing your property with a single, comprehensive platform that includes revenue-boosting features, streamlined operations, and easy reporting with a single click. With GuestPoint, you can manage many properties using a single reservation system and create quick and easy ways for new and returning customers to book straight from your website without paying a commission. It additionally offers tools that track your occupancy and automatically changes hotel pricing. You can reach new audiences and manage reservations across different sales channels too with GuestPoint. Users can keep track of their key performance metrics, set hypothetical goals, and examine revenue from anywhere. GuestPoint offers smart housekeeping technology that recognises which rooms, including common areas such as reception, need cleaning. You can also allocate cleaners to different rooms and create a digital or printed roster for each cleaner. GuestPoint can be tailored to your specific requirements in order to assist you in growing your business. Read more Foodetective is used to capture all guest visit details, notes, tags, and display your services into a unified profile available on all formats for targeted marketing and world-class eaters. Know how your business is doing anywhere, any time, in real-time. Be notified when important events happen. Enforce industry best practices in every service experience to improve outcomes. Manage all your online deliveries and takeaway order from one single platform. Receive Special Requests Manage your catering & privatization requests like never before, send offers, change menus, assign people to offer your client the best and easiest experience ever. Read more
Pricing Options
  • Free Trial Not Available
  • GuestPoint Offers Custom plan.
  • Free Trial Not Available
  • Foodetective Offers Free-forever plan.
SW Score & Breakdown

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    66%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    79%

Features

Total Features
4 Features
4 Features
Common Features for All
    Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
    Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
    Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
    Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
    Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
    Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 1 More - Show Less
    • Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
      Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
      Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
      Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
      Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
      Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
      Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
      Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Medium Business
    • Small Business
    • Individuals
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.2/5 25 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      60%
    • Very Good

      24%
    • Average

      0%
    • Poor

      12%
    • Terrible

      4%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • GuestPoint Offers Custom plan.
    • Free Trial Not Available
    • Foodetective Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    GuestPoint Custom

    Essential Free

    Premium Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots GuestPoint Demo - GuestPoint
    + 2 More
    Sherlock
    Videos Not Available Video Thumbnail
    + 3 More

    Vendor information

    Company Details Located in: Australia Located in: Geneva, Switzerland
    Contact Details

    1300 236 848

    https://www.guestpoint.com/

    Not available

    https://business.foodetective.co/

    Social Media Handles

    Not available

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