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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Fivestars, their mission is to help businesses and communities thrive by turning every transaction into a relationship. Over 40 million people use Fivestars to get rewarded at more than 13,000 local businesses with one rewards program. Local businesses use Fivestars to bring more customers into their stores with an all-in-one marketing program. Fivestars drives over $2.5 billion in local commerce across its network per year. Fivestars has raised $105 million from HarbourVest, Menlo Ventures, Lightspeed, DCM, Y-Combinator, and others. Read more | Tapmango is a cloud-based SaaS customer loyalty and marketing platform that assists retail stores and restaurants with rewards and promotions management. Tapmango’s main purposes for your business are to retain its customers, upsell to existing customers and acquire new customers. Customers can enroll via the app or web or SMS/text messaging. And you get to customize the look of the tablet app and your branded mobile app and loyalty tags. Tapmango’s key features include mobile ordering, experience management, voucher management, survey creation, and customer recognition. Your customers can also earn points by check-in, by amount spent, on certain products, during happy hour, and so on. The platform’s marketing portal enables you to run campaigns and send promotions for your business in the form of email, text, or push notifications that are sent when an event is triggered. Customers can use the mobile app or the in-store tablet to share images on their social media handles and add yelp/google reviews via automated surveys. Read more |
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| SW Score & Breakdown |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| User Sentiments |
Reward System, Ease of Use, Friendly Staff, Great Customer Service App Crashes, App Freezes, Inaccurate Point Tracking, Rewards Redemption Issues |
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| Review Summary |
Users appreciate FiveStars' ease of use, customizable features, and positive impact on customer engagement and revenue. Reviewers highlight the platform's intuitive interface, user-friendly dashboard, and straightforward setup process. They also praise the customizable templates, automated review requests, and detailed analytics that provide valuable insights into customer feedback. Furthermore, users report improved customer engagement, increased online reviews, and a boost in revenue attributed to FiveStars' effective reputation management capabilities. |
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AI-Generated from the text of User Reviews
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Essentials Custom Pro Custom |
TapMango Custom |
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| Company Details | Located in: San Francisco, California Founded in: 2011 | Located in: Ontario, Canada Founded in: 2012 |
| Contact Details |
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1.855.208.0020 |
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