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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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New SaaS Software

4.7 172 user ratings

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Overview

Description Dynatrace lets users monitor, optimize, and scale their apps in any type of cloud. It provides software intelligence to accelerate digital transformation and simplify cloud complexity. Dynatrace is designed to monitor the performance of applications assigned to it and make them work better by improving their performance and availability. It lets users innovate faster, collaborate efficiently, and deliver more value with less effort. It provides APM with advanced observability across cloud and hybrid environments from microservices to mainframe. Dynatrace APM includes AIOps and infrastructure monitoring that delivers answers in no time across the full stack. Using Dynatrance, users can eliminate redundant manual work as it comes with dependency mapping, automatic full-stack instrumentation, and AI-assisted answers detailing the precise root-cause of anomalies. The tool is reliable and fast and uses many digital applications to stay relevant with technology. A business can use the software from any industry - retail, transportation, financial markets, emergency services, government bodies. Read more ThousandEyes is a digital experience monitoring platform helping IT organisations with network infrastructure, internet performance mapping and application delivery troubleshooting. The platform allows users to get access to internet-scale visibility across thousands of global monitoring vantage points for a 360° view into digital services. Moreover, page loading and multi-step transactions functionalities present within the same, helps users emulate real customer like experiences in real-time. ThousandEyes brings multi-protocol tests (FTP, HTTP, SIP, RTP, DNS) within a unified portal that can measure the availability as well as response times of services based on individual networks. Along with that, the DNSSEC validation and DNS tracing protocols made available within the software ensures essential DNS services as expected. Users can also depend on ThousandEyes to get an integrated view of multiple services and networks that collectively form the best customer experience. The software also includes patented cross-correlation algorithms with interactive visuals making it easy for IT organisations to take appropriate action, isolate problems, plan service rollouts and resolve issues faster. Read more
Pricing Options
  • Free Trial Available
  • Starts at $0.1.
  • Free Trial Not Available
  • ThousandEyes Offers Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    83%
  • Reviews
    97%
  • Momentum
    68%
  • Popularity
    97%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 1,443 user ratings
4.7/5 172 user ratings
Rating Distribution
  • Excellent

    69%
  • Very Good

    28.8%
  • Average

    1.7%
  • Poor

    0.3%
  • Terrible

    0.1%
  • Excellent

    69.2%
  • Very Good

    28.5%
  • Average

    1.7%
  • Poor

    0%
  • Terrible

    0.6%
User Sentiments

    Root Cause Analysis, Ease of Deployment, AI-Powered Insights, Comprehensive Monitoring

    High Cost, Complex UI/UX, Limited Customization Options, Steep Learning Curve

    Network Path Visualization, Detailed Performance Metrics, Global Network Insight, Comprehensive Monitoring Capabilities

    High Pricing, Complex User Interface, Limited On-Premises Solutions, Occasional Alerting Issues

Review Summary

Overall, users praise Dynatrace for its real-time monitoring capabilities, comprehensive data analysis, and user-friendly interface. It is particularly valued for its AI-powered anomaly detection and root cause analysis, which help users identify and resolve issues quickly. Users appreciate the customizable dashboards and reporting features, which enable them to tailor the platform to their specific needs. Additionally, Dynatrace's integration with various cloud platforms and technologies is seen as a major advantage. However, some users have expressed concerns about the complexity of the platform and the need for specialized expertise to fully utilize its features.

ThousandEyes is generally well-received by users, earning praise for its real-time visibility, comprehensive monitoring capabilities, and intuitive interface. Reviewers also appreciate its scalability, customizable dashboards, and proactive alerting system. However, some users have reported occasional performance issues, limited integration options, and a steep learning curve. Overall, ThousandEyes is considered a valuable tool for network monitoring and troubleshooting, providing users with actionable insights to optimize their network performance.

Pros & Cons
  • Real-time monitoring capabilities
  • Comprehensive data analysis
  • User-friendly interface
  • AI-powered anomaly detection and root cause analysis
  • Customizable dashboards and reporting features
  • Complexity of the platform
  • Need for specialized expertise to fully utilize its features
  • Real-time visibility
  • Comprehensive monitoring capabilities
  • Intuitive interface
  • Scalability
  • Customizable dashboards
  • Occasional performance issues
  • Limited integration options
  • Steep learning curve
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $0.1.
  • Free Trial Not Available
  • ThousandEyes Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Full-stack monitoring $69.00 $69.00 per month

Infrastructure monitoring $21.00 $21.00 per month

Digital experience monitoring $11.00 $11.00 per month

Application security $10.00 $10.00 per month

Open ingestion $25.00 $25.00 per month

Cloud automation $0.10 $0.10

Test Units Custom

Endpoints Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots AWS Performance monitoring | Dynatrace
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Dashboard
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Waltham, Massachusetts Founded in: 2005 Located in: San Francisco, California Founded in: 2010
Contact Details

+1 888 833 3652

https://www.dynatrace.com/

+1 (800) 757-1353

https://www.thousandeyes.com/product/platform

Social Media Handles

FAQs

What are the key features of Dynatrace?

Dynatrace provides advanced observability across cloud and hybrid environments, including AIOps and infrastructure monitoring, dependency mapping, automatic full-stack instrumentation, and AI-assisted root cause analysis.

What are the key features of ThousandEyes?

ThousandEyes offers real-time visibility, comprehensive monitoring capabilities, and an intuitive interface. It includes patented cross-correlation algorithms with interactive visuals, multi-protocol tests, and DNSSEC validation and DNS tracing protocols.

What are the alternatives to Dynatrace?

The top alternatives to Dynatrace include AppDynamics, Datadog APM, Scout APM, Instana, and APImetrics.

What are the alternatives to ThousandEyes?

The top alternatives to ThousandEyes include AppNeta, AppDynamics, Dynatrace, Sinefa, and Datadog APM.

Which product is better for monitoring cloud-based applications?

Both Dynatrace and ThousandEyes offer strong capabilities for monitoring cloud-based applications. Dynatrace provides deep visibility into application performance and infrastructure, while ThousandEyes focuses on network performance and user experience.

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