Home/Compare/Doxy.me vs Mend
Updated on: October 23, 2020

Doxy.me vs Mend

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Mend Telemedicine Software
(274 Ratings)
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Mend Telemedicine Software
(274 Ratings)
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Overview

Summary

Doxy.me is a fully-featured Telemedicine Software designed to serve Enterprises, SMEs. With accessibility in mind, they have made Doxy.me extremely simple and easy to use for both clinicians and patients. They believe cost shouldn't be a barrier to telemedicine. That’s why Doxy.me is free for all. All individual providers get a free Business Associate Agreement (BAA) with Doxy.me. HIPAA, GDPR, PHIPA/PIPEDA, & HITECH compliant. They meet worldwide security requirements. ..read more

Mend is reimagining the patient experience. Mend’s PredictiveIQ works hand-in-hand with a full suite of communication tools to increase the accuracy of the predictions and improve how organizations engage with patients using automation and digital experiences. PredictiveIQ integrates seamlessly with Mend's full suite of patient engagement and communication tools to help automate the management of the high-risk appointments on your existing schedule, including automated text, email, and phone appointment reminders. ..read more

Features

Alert Notifications

Care Summary

File Transfer

GDPR Compliance

HIPAA Compliant

Live Chat

Patient Portal

Patient Queue

Patient Records Management

Payments

Personalized URL

Reminders

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Rochester, New York

Orlando, Florida

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Minutes Unlimited
  • Sessions Unlimited
  • Personalized room URL
  • iOS and Android
  • LD video
  • Waiting room
  • Patient queue
  • Meeting history
  • Browser Notifications
  • Online help pages
  • Email support
  • User community
  • Website badges
  • Marketing materials
  • Secure data center
  • End-to-end encryption
  • No patient data stored
  • Signed BAA
  • Breach insurance
  • Meets HIPAA requirements
  • Meets PIPEDA/PHIPA requirements
  • Meets GDPR requirements
Professional
$35 /Month

Features

  • Minutes Unlimited
  • Sessions Unlimited
  • Personalized room URL
  • iOS and Android
  • LD video
  • SD video
  • HD video
  • Audio Call Only
  • Waiting room
  • Patient queue
  • Text chat
  • Meeting history
  • Browser Notifications
  • Room passcode
  • Edit waiting room
  • Text & email notifications
  • Photo capture
  • Group calling
  • Screenshare
  • File transfer
  • Payments
  • Teleconsent (Coming soon)
  • Online help pages
  • Email support
  • On-demand chat
  • User community
  • Website badges
  • Marketing materials
  • Secure data center
  • End-to-end encryption
  • No patient data stored
  • Signed BAA
  • Breach insurance
  • Meets HIPAA requirements
  • Meets PIPEDA/PHIPA requirements
  • Meets GDPR requirements
  • Monthly Usage Report
Clinic
$50 /Month

Features

  • Minutes Unlimited
  • Sessions Unlimited
  • Personalized room URL
  • iOS and Android
  • LD video
  • SD video
  • HD video
  • Audio Call Only
  • Waiting room
  • Patient queue
  • Text chat
  • Meeting history
  • Browser Notifications
  • Room passcode
  • Edit waiting room
  • Text & email notifications
  • Photo capture
  • Group calling
  • Screenshare
  • File transfer
  • Payments
  • Teleconsent (Coming soon)
  • Online help pages
  • Email support
  • On-demand chat
  • User community
  • Website badges
  • Marketing materials
  • Monthly usage report
  • Secure data center
  • End-to-end encryption
  • No patient data stored
  • Signed BAA
  • Breach insurance
  • Meets HIPAA requirements
  • Meets PIPEDA/PHIPA requirements
  • Meets GDPR requirements
  • Custom BAA (Addon)
  • Custom security review (Addon)
  • For 2+ users
  • Clinic subdomain
  • Custom branding
  • Room access control
  • Admin controls
  • Shared rooms
  • Simultaneous calls
  • White glove setup
  • Admin payment control
  • SAML SSO
  • Teleconsent
  • Custom domain
  • Self-hosted
  • Custom UI modifications

View Price Page
Mend Now Telehealth
$59 /Month

$59 per provider per month billed monthly ($199 setup fee)

$49 per provider per month billed annually

Features

  • Self-guided setup
  • Self-guided user training and knowledge
  • Live instant technical support
  • Unlimited staff and patient users
  • Ad-hoc instant Telehealth video visits
  • Scheduled Telehealth video visits
  • Telehealth and other consents
  • Unlimited video visits
  • No software downloads, video connects instantly in any browser on any device
  • Organization logo
  • Custom video waiting page
  • Automatic patient text message and email reminders
  • Chat during video
  • File sharing
  • Basic note taking
  • Screen sharing
  • Canvas mode to draw and type
  • Add other participants instantly via text message
  • Supports multiple cameras
  • HD video
  • Signed BAA
  • HIPAA and HITECH compliant
  • Admin controls
  • Meeting history and times and more
Mend Pro Telehealth
Custom

Features

  • Included features Mend Now plan, plus
  • Account manager white-glove setup
  • Live training
  • On-demand Telehealth queue
  • Telehealth visit staff transfers
  • Messaging Telehealth visits
  • Group scheduling
  • Group Telehealth (mobile supported)
  • Kiosk Telehealth visits
  • Secure messaging
  • PredictiveIQ AI
  • Customized digital forms
  • Payments
  • Premium branding look and feel
  • Patient self-scheduling
  • Advanced reporting
  • Patient rescheduling
  • Post visit surveys
  • Bulk notifications
  • Recalls
  • Custom appointment types
  • Custom appointment routing
  • Advanced notification settings
  • Advanced scheduling features
  • Third-party workflows
  • 100% API coverage
  • EHR/PMS integration
  • SFTP integration
  • SAML single sign-on
  • Fax interface support
View Price Page

SCREENSHOTS

Doxy.me Screenshots
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Mend Screenshots
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ALTERNATIVES

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Top alternatives to Mend

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