DeskRoll vs SpatialChat Comparison

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DeskRoll

Remote Access Software

4.5 11 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SpatialChat

Remote Access Software

4.9 134 user ratings

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Zoho Assist

Remote Access Software

4.6 977 user ratings

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Overview

Description	DeskRoll Remote Desktop allows users to control remote desktops, send files and use applications from anywhere over a secure tunnel. Unlimited endpoints, multi-seat with access control and mass deployment. Work on the go does remote access from any OS, including mobiles. Connect to users on Windows and Macs. Use your mobile for two-factor authentication. Use mass and silent DeskRoll app deployment, send files, use clipboard sync, keyboard shortcuts, built-in text chat, incoming support request notifications and do much more. Access remote desktops regardless of your network infrastructure. No need to use VPN or proxy, no need to open additional ports. Open multiple connections in your browser tabs. Read more	SpatialChat is a virtual event hosting platform, where users can re-create their social life interactions, move between groups and make alterations in their context. Coordinators can add in thousands of attendees and ensure the best online networking experience in real-time. They can even forward text messages or share written contents inclusive of links that disappear after some time. Moreover, an inbuild Fluid Chat System enables private conversations with particular attendees in a hassle-free manner. Hosts can even share their screen, showcasing a creative board, presentation, source code, web browser tab, project management board and more. They can also forward images or youtube videos as per need and watch them together. The solution enables users to pin content as a consistent part of the customised space. SpatialChat is an ideal platform for webinars and education for remote teams and event organisers. Read more	Zoho Assist web-based remote access software helps in offering remote support and allows screen sharing. The software can also be run on Android and iOS. It becomes easy to access & tackle unmanaged systems. You can transfer up to 2GB files to other computers/ devices located across different networks. Real-time collaboration is possible to conduct virtual meetings and training sessions are easier now with Zoho Assist. It has remote rebooting & reconnecting capabilities. Users will enjoy unattended remote access where they can switch on systems remotely with just a click. One can remotely access & operate power options like restart, shutdown, log off, hibernate etc. It is firewall-friendly. Read more
Pricing Options	Free Trial Available Starts at $3.25.	Free Trial Not Available Starts at $49.99. Offers Free-forever and Custom plan.	Free Trial Available Starts at $10.0. Offers Free-forever plan.
SW Score & Breakdown	81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 75% Reviews 73% Momentum 60% Popularity 75%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 77% Momentum 60% Popularity 73%	95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 86% Momentum 67% Popularity 75%
SaaSworthy Awards	Not Available	Not Available	# 4 Fastest Growing # 3 Most Searched

Features

Total Features	3 Features	6 Features	8 Features
Common Features for All	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions + 3 More - Show Less	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions + 5 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	NA	Available

Reviews & Ratings

User Rating	4.5/5 11 user ratings	4.9/5 134 user ratings	4.6/5 977 user ratings
Rating Distribution	Excellent 54.5% Very Good 36.4% Average 9.1% Poor 0% Terrible 0%	Excellent 86.6% Very Good 12.7% Average 0.7% Poor 0% Terrible 0%	Excellent 70.4% Very Good 23% Average 4.8% Poor 0.4% Terrible 1.3%
User Sentiments	Not Available	Spatial Audio Feature, Customizable Backgrounds, Ease of Use, Interactive Experience Limited Room Capacity, Occasional Audio Issues, Lack of Advanced User Management, Mobile Experience Needs Improvement	Affordable Pricing, Ease of Use, Cross-Platform Compatibility, Extensive Integrations Occasional Performance Issues, Unreliable Wake-on-LAN Functionality, Limited Mobile Device Support, Confusing Multi-Monitor Navigation
Review Summary	Not Available	The overall sentiment towards SpatialChat is quite positive, with users praising its immersive and engaging virtual meeting experience, ease of use, and ability to foster collaboration and connection. Many reviewers highlight the platform's intuitive interface, customizable avatars, and interactive features like spatial audio and hand gestures as key strengths. Additionally, users appreciate the platform's reliability and stability, as well as its ability to accommodate large groups. However, some reviewers have expressed concerns regarding occasional technical glitches and limited integration options, suggesting the need for further improvements in these areas.	Reviewers applaud Zoho Assist's user-friendly interface, describing it as intuitive and easy to navigate. They find its remote control features impressive, enabling seamless access and control of customer devices. Additionally, Zoho Assist's ability to transfer files and share screens earns praise for enhancing collaboration. While some users appreciate its affordable pricing, others suggest improvements in documentation and customer support. Overall, Zoho Assist is recognized for its user-friendly interface, efficient remote control, and budget-friendly plans, making it a strong option for remote assistance needs.
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Pricing

Pricing Options	Free Trial Available Starts at $3.25.	Free Trial Not Available Starts at $49.99. Offers Free-forever and Custom plan.	Free Trial Available Starts at $10.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	STARTER $3.25 $3.25 per month LITE $8.25 $12.95 per month PRO $24.95 $29.95 per month	Free Free Standard Plan $49.99 $49.99 per month Pro Plan Custom	Free Free Standard (Remote Support) $10.00 $12.00 per user / month Professional (Remote Support) $15.00 $18.00 per user / month Enterprise (Remote Support) $24.00 $28.00 per user / month Standard (Unattended Access) $10.00 $12.00 per user / month Professional (Unattended Access) $15.00 $18.00 per user / month
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Alternatives

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