CallTrack.ai |
| Description | Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business. Read more | Mediahawk is a smart call analytics, marketing attribution, and reporting software that enables you to pinpoint which marketing activity generates the most leads for you. It assists the user in determining which marketing strategies succeed and which do not for your business. With Mediahawk, you can reduce squandered funds and get more out of your campaign expenditures. You can see where sales and marketing leads come from by mapping each conversion across offline and online channels. You can get a full view of the customer experience, from the terms they use in phone conversations to when they're most engaged. With Mediahawk’s easy-to-create customisable dashboards, you can discover the actual ROI of your marketing initiatives. It enables you to automatically classify calls based on the words and phrases that your consumers use. To enhance marketing messaging and strategies, you can combine your online and offline marketing efforts to determine which marketing channels are most effective at generating conversions. Users can connect Mediahawk to their marketing stack, which can include HubSpot, Google Analytics and Ads, Salesforce, and other applications. Read more |
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Quality Customer Service, Easy to Use Interface, Detailed Reporting Features, Seamless CRM Integrations Inaccurate Reporting Data, Slow Reporting System, Limited Third Party Integrations, Outdated User Interface |
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| Review Summary |
Users are generally satisfied with the product, praising its ease of use, reliability, and helpful customer support. It is seen as a good option for small businesses looking for a cost-effective solution. However, some users have reported issues with the product's features, such as limited customization options and lack of advanced reporting capabilities. Additionally, a few users have experienced occasional technical difficulties and glitches. Overall, the product seems to be a reliable and user-friendly choice for small businesses, but it may lack some of the more advanced features and customization options that larger businesses may require. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Call Box Custom |
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Calltracks
4.2 Based on 28 Ratings 
Call Tracker
4.7 Based on 34 Ratings 
TeleCapture
4.9 Based on 7 Ratings 
Call Tracking Pro
5 Based on 1 Ratings |
calltrak
4 Based on 1 Ratings
Call Tracker
4.7 Based on 34 Ratings 
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| Company Details | Located in: Dallas, Texas Founded in: 1988 | Located in: London, United Kingdom |
| Contact Details |
833-975-0168 https://www.callbox.com/ |
+44 (0) 333 222 8333 https://www.mediahawk.co.uk/ |
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