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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs. Read more | AnswerDock is an AI-driven analytics platform to answers users' questions to make decisions. Upload your Data file, the Answerdock indexes your data in the cloud for quick data retrieval and real time granular computations. Gain insights with detailed analysis explanation and collaborate with your team with groups management. It integrates with MySQL, Oracle DB, and more. Marketers, Small, Medium companies make use of the software. Read more |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
8 Features
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4 Features
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Common Features for All |
Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Strategic Planning
Trend Indicators
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Suite Team $49.00 $49.00 per user / month Suite Growth $79.00 $79.00 per user / month Suite Professional $99.00 $99.00 per user / month Suite Enterprise $150.00 $150.00 per user / month Additional enterprise-ready plans $215.00 $215.00 per user / month |
Free Free Pro $250.00 $250.00 per month Custom Custom |
View Detailed Pricing
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View Detailed Pricing
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Askdata
5 Based on 4 Ratings |
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Screenshots |
+ 1 More
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+ 1 More
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Videos |
Company Details | Located in: San Francisco, CA - 94103 | Located in: United Arab Emirates |
Contact Details |
888-670-4887 https://www.zendesk.com/explore/ |
Not available https://answerdock.com/ |
Social Media Handles |
Not available |
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