Sendlane Reviews

It helped me to generate revenue, increased customer retention, and helped to automate personalized experience of customer

SMS Marketing feature needs lil improvement

Sendlane helped me with SMS Marketing, Multivariate testing, real time analysis and deep data integration, which in result has provided great customer retention

I really like the fact that it allows you to automate your emails, which allows you to respond to a lot of candidates in an efficient time.

The SMS function isn't so great, but our organization doesn't use that a lot.

Reaching a lot of candidates in an efficient and cost-less manner.

Really liked the ease of use of Sendlane. Kevin Ablitt did a great job laying out the value proposition and helping us get started.

I enjoyed the full product experience. nothing I would change.

Email outreach automation. It helps drive top line growth.

What I love the best about Sendlane is the UI (User Interface)... it is the first thing you see when opening the app and is very non-intimidating, which can be a turn-off when you are new to autoresponders and new to any particular platform. Words are large, navigation is easy, colors are lovely and unique. The helpdesk is very responsive and oh so patient for those of us who are still learning the system. While I am fairly NEW to autoresponders, this is NOT my first one but this is the one that I like best. It is simple, yet gives you many options for specificity if needed.

Um... the only thing I dislike is that I am unable to change the email address that I originally signed up with due to several factors. It doesn't REALLY matter much however I am unable to access that email address... (it is linked to a domain I own ) so I cannot see if people try to reply. I remedy this by putting a different email address in my signature. It's really a personal problem, not necessarily a problem with the app.

The two biggest problems I have been able to solve with Sendlane is with easily scheduling future emails (and specifying groups &/or sub-groups/segments that receive it) and scheduling the contact clean-up that happens on a regular basis so that non-responsible members are automatically removed after a certain period of time. This way my list is always fresh. Another benefit (which I don't use but I think is excellent) is there is the option of using ready-made template designs with images for a more catchy email. I don't use it only because I use text-only emails with the specific purposes of my autoresponder needs. However, it was great when I had to send out invitations for my grandmother's funeral as people could just sign up for the list and I was able to send out nicely designed emails with images.

Sendlane's customer service is EXCELLENT! They help with technical support, onboarding and answer any questions in a timely manner. The platform is very easy to use, user friendly and offers great insights.

Sendlane currently only fully integrates with Shopify WooCommerce, Miva and ClickBank, it works with other platforms too but only limited. They do not have a gallery that stores all the images and graphics like mailchimp (currently).

We are able to send abandoned cart reminders to customer who put a product in their cart and left. We also see great result by sending welcome emails to those who just subscribed to our newsletter. It is very easy to create emails.

We've used Sendlane for a little over 2 years at this point and the personalized support is an absolute game-changer! Good luck getting in touch with anyone at Mailchimp.

The drag and drop functionality of the automation builder is very useful for us visual folks. Not only is it aesthetically pleasing and intuitive, but it has some incredibly advanced features that really help to push your open and click rates up.

Sendlane is about as eCommerce friendly as it can get and just makes sense to use. Do yourself a favor and move to Sendlane.

I dislike nothing. Every time I think there is something buggy it's just me not looking in the right place but as an enterprise client, our account managers always jump on that right away.

Prevent yourself the headache of trying others and move to Sendlane now :)

Better open and click-through rates. Longer and more thought-out automations. More revenue from email!

I heard the deliverability and that it was the best I’ll probably rejoin it’s just I’m too comfortable with gr

That I’m not going experienced enough with it

I would like to try sendlane for a month for free I just lost a family member and have been busy

The availability to chat with support in real time.

That Sendlane doesn't integrate with Everwebinar.

Full support

I'm saving time sending but emails.

The delivery of email is super important to our business and we hit the primary inbox ALL the time. Meaning that our customers see our emails all the time. Their support is also top notch compared to many other email service providers.

Navigation at first takes some learning and getting use to. However once you get a hold of EVERYTHING they have it’s fairly easy.

If you’re going to shop around SendLane is one of the best compared to other email service providers. One thing I will recommend is taking about an hour to learn the ins and outs since it’s RELATIVELY easy to use once you get the hang of it.

Deliverability with our emails has gone through the roof! More opens and clicks!!

I like the multi-variant split test features, revenue/conversion summary snapshot, and the duplicate campaigns in the automation canvas area. The last one saves me massive time being able to re-use previously sent campaigns, and add them to my marketing automation sequences.

Test emails sometimes take 5-10 minutes to come.

Being able to quickly communicate messages, both sales, and engagement emails with customers. From email creation to delivering it right in their inbox with minimal steps.