PayDC Chiropractic Software Reviews

Our office has been using PayDC for 10+ years and we have been extremely pleased! There’s nothing better than knowing your documentation program is backed by a team of coding and compliance specialists. The program is robust, customizable, and easy to use. The documentation and billing elements of the software integrate seamlessly! The support team at PayDC is friendly and extremely helpful with our questions. I highly recommend PayDC for all your documentation, scheduling and billing needs!

More control with text appointment reminders

Go for it! Comprehensive, easy to use and great support

Comprehensive documentation and billing. Makes life easier!

I've been using PayDC since January 2018. I switched from a software I had previously used since 2005. PayDC is all inclusive, doesn't nickel and dime the doctors and has anything one could possibly want in an EHR system. I also like the fact that PayDC was created by a billing/coding expert in the chiro industry and he is also our state association advisor for billing/coding.

Not accessible from my phone but not a huge deal

Easy to access from any computer, was easy to learn, easy to use, makes no taking, billing, collections as easy as a click of a button, as well as appt reminders

I like that it will have the last patient visit roll over and I can make subjective changes but keep the same objective findings without having to change too much.

Navigating the software could be easier. Making changes to past notes or addendum has gotten easier.

What problems are you solving with the product? What benefits have you realized?

I like that it will have the last patient visit roll over and I can make subjective changes but keep the same objective findings without having to change too much.

Navigating the software could be easier. Making changes to past notes or addendum has gotten easier.

there could be easier ways to accomplish things, recording some information. I like how it is easy to use and we have multiple doctors using the program.

Ease of use when adding client information and billing/insurance information

Needs some updating. Would sometimes run into issues with updates causing problems within software.

What problems are you solving with the product? What benefits have you realized?

Ease of use when adding client information and billing/insurance information

Needs some updating. Would sometimes run into issues with updates causing problems within software.

Keeping track of patient files/insurance info

How in depth the software goes. That it is cloud based and I can work on my notes or schedule from anywhere.

How buggy the system is, customer service is slow to return calls if they do at all, no patient text reminder.

That it is cloud based and I can work on my notes or schedule from anywhere.

How in depth the software goes. That it is cloud based and I can work on my notes or schedule from anywhere.

How buggy the system is, customer service is slow to return calls if they do at all, no patient text reminder.

What problems are you solving with the product? What benefits have you realized?

I love that PayDC is web based so I can do my notes on any computer or at home. I also like that there is not a huge up front cost for the software and we are charged monthly. This helped us keep our start up costs of opening our office low which really helped get the doors open faster. I really like that PayDC has a patient portal so they can sign in and tell us their subjective complaints, that speeds up their visit and the extra discussion we would have to have. We also like that built into the price of the software is the cost for the clearing house that makes it extremely easy to bill insurance.

Our office has been really disappointed in the tech support and customer service of PayDC. We have had numerous questions and technical difficulties that we never get through to a person and when we call, we just get an answering machine. Instead of them calling us back, they write us an email a few days later saying "Our case" has been opened. We never seem to get a real person when we call which is frustrating. We also dislike that the software has a lot of bugs- e.i it doesn't work correctly probably a couple times a month which can really hurt our practice and our normal flow.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

I love that PayDC is web based so I can do my notes on any computer or at home. I also like that there is not a huge up front cost for the software and we are charged monthly. This helped us keep our start up costs of opening our office low which really helped get the doors open faster. I really like that PayDC has a patient portal so they can sign in and tell us their subjective complaints, that speeds up their visit and the extra discussion we would have to have. We also like that built into the price of the software is the cost for the clearing house that makes it extremely easy to bill insurance.

Our office has been really disappointed in the tech support and customer service of PayDC. We have had numerous questions and technical difficulties that we never get through to a person and when we call, we just get an answering machine. Instead of them calling us back, they write us an email a few days later saying "Our case" has been opened. We never seem to get a real person when we call which is frustrating. We also dislike that the software has a lot of bugs- e.i it doesn't work correctly probably a couple times a month which can really hurt our practice and our normal flow.

If you are staritng up a company, it is a good option for a low cost software. If you are not doing insurance, I wouldn't recommend something this in depth esp since the price includes the clearing house. This is not the easiet software ot use though, it still has bugs and the costumer support is horrible. If you have a high volume practice, this software will not be for you.

This software is used for patient notes so it has benefited us for our required online medical records. This software is so much faster than old hand written notes and requires so much less space.