inCust

About inCust

inCust offers the platform and service for Customer Interaction and Lifecycle Management. The solution lets retail and online mass-market businesses process sales and payments with POS software or via e-shop, run individual or cooperative loyalty programs, communicate with customers, distribute coupons and gift certificates, sell prepaid goods and services including tickets, perform analysis of the customer activity, let customers help themselves with the sophisticated Kiosk, and more.

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Pricing

Free Trial Available
Starts at $15.00. Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

inCust Pricing

Free Trial

Available

Pricing Options

Premium Plans ( One-time license / Subscription )

Pricing Plans

Start (Cloud Service) $15.00 $15.00 per user / month

Features

Operations, included in the service plan (in all POS): 300
New customers per month, included in service plan: 100
Flexible customization of loyalty program rules for your business
Building of your own customer information database
Communication with customers
Publication in mobile app for customers
Processing of credit card payments without card terminal device
Charge for new customer over the service plan limit: 0.25
Charge for operation over the service plan limit: 0.05
Count of customer categories: 1
Count of loyalty program rules: 1
Default status of new customers: fixed
Change of display of customer questionnaire when choosing customer: fixed
Set up of notification channels for operation-related notifications: fixed
Rounding of bonus points during crediting: fixed
Set up of limit of bonus points, redeemed without SMS confirmation: fixed
Set up of limit of discount, provided without SMS confirmation: fixed

Mini (Cloud Service) $60.00 $60.00

Features

Operations, included in the service plan (in all POS): 2500
New customers per month, included in service plan: 500
Flexible customization of loyalty program rules for your business
Building of your own customer information database
Communication with customers
Publication in mobile app for customers
Processing of credit card payments without card terminal device
Charge for new customer over the service plan limit: 0.15
Charge for operation over the service plan limit: 0.03
Segmented mass message distribution (notifications, gifts, news)
Count of customer categories: up to 3
Count of loyalty program rules: up to 3
Statistics in Business Control Panel
Integration with accounting systems
Referral marketing (payments for recommendations)
Coupons and recharge of goods accounts
Automatically congratulate customers with birthday
Automatically present gifts to customers on their birthday
Informing customers about operation via mobile app: free
Marketing-related Push message to customer: 0.01
SMS message to customer: According to SMS delivery rates
Viber message to customer: According to Viber delivery rates
Default status of new customers: fixed
Change of display of customer questionnaire when choosing customer: customizable
Set up of notification channels for operation-related notifications: customizable
Rounding of bonus points during crediting: customizable
Set up of limit of bonus points, redeemed without SMS confirmation: customizable
Set up of limit of discount, provided without SMS confirmation: fixed

Standard (Cloud Service) $125.00 $125.00

Features

Operations, included in the service plan (in all POS): 5000
New customers per month, included in service plan: Unlimited
Flexible customization of loyalty program rules for your business
Building of your own customer information database
Communication with customers
Publication in mobile app for customers
Processing of credit card payments without card terminal device
Charge for new customer over the service plan limit: Free
Charge for operation over the service plan limit: 0.02
Segmented mass message distribution (notifications, gifts, news)
Count of customer categories: unlimited
Count of loyalty program rules: unlimited
Statistics in Business Control Panel
Integration with accounting systems
Referral marketing (payments for recommendations)
Coupons and recharge of goods accounts
Gift certificates
News and special events on mobile app's main screen
Additional footer in messages
Export of operations list
Individual customer questionnaire
Automatically congratulate customers with birthday
Automatically present gifts to customers on their birthday
Informing customers about operation via mobile app: free
Marketing-related Push message to customer: 0.01
SMS message to customer: According to SMS delivery rates
Viber message to customer: According to Viber delivery rates
Default status of new customers: customizable
Change of display of customer questionnaire when choosing customer: customizable
Set up of notification channels for operation-related notifications: customizable
Rounding of bonus points during crediting: customizable
Set up of limit of bonus points, redeemed without SMS confirmation: customizable
Set up of limit of discount, provided without SMS confirmation: customizable

Business (Cloud Service) $170.00 $170.00

Features

Operations, included in the service plan (in all POS): 12000
New customers per month, included in service plan: Unlimited
Flexible customization of loyalty program rules for your business
Building of your own customer information database
Communication with customers
Publication in mobile app for customers
Processing of credit card payments without card terminal device
Application for stewards, additional reports
Charge for new customer over the service plan limit: Free
Charge for operation over the service plan limit: 0.01
Segmented mass message distribution (notifications, gifts, news)
Count of customer categories: unlimited
Count of loyalty program rules: unlimited
Statistics in Business Control Panel
Integration with accounting systems
Referral marketing (payments for recommendations)
Coupons and recharge of goods accounts
Gift certificates
News and special events on mobile app's main screen
Additional footer in messages
Export of operations list
Individual customer questionnaire
Automatically congratulate customers with birthday
Automatically present gifts to customers on their birthday
Informing customers about operation via mobile app: free
Marketing-related Push message to customer: 0.01
SMS message to customer: According to SMS delivery rates
Viber message to customer: According to Viber delivery rates
Default status of new customers: customizable
Change of display of customer questionnaire when choosing customer: customizable
Set up of notification channels for operation-related notifications: customizable
Rounding of bonus points during crediting: customizable
Set up of limit of bonus points, redeemed without SMS confirmation: customizable
Set up of limit of discount, provided without SMS confirmation: customizable

Enterprise (Cloud Service) Custom

Features

Operations, included in the service plan (in all POS): Unlimited
New customers per month, included in service plan: Unlimited
Flexible customization of loyalty program rules for your business
Building of your own customer information database
Communication with customers
Publication in mobile app for customers
Processing of credit card payments without card terminal device
Application for stewards, additional reports
Charge for new customer over the service plan limit: Free
Charge for operation over the service plan limit: Free
Segmented mass message distribution (notifications, gifts, news)
Count of customer categories: unlimited
Count of loyalty program rules: unlimited
Statistics in Business Control Panel
Integration with accounting systems
Referral marketing (payments for recommendations)
Coupons and recharge of goods accounts
Gift certificates
News and special events on mobile app's main screen
Additional footer in messages
Export of operations list
Individual customer questionnaire
Automatically congratulate customers with birthday
Automatically present gifts to customers on their birthday
Informing customers about operation via mobile app: free
Marketing-related Push message to customer: individual price
SMS message to customer: individual price
Viber message to customer: individual price
Default status of new customers: customizable
Change of display of customer questionnaire when choosing customer: customizable
Set up of notification channels for operation-related notifications: customizable
Rounding of bonus points during crediting: customizable
Set up of limit of bonus points, redeemed without SMS confirmation: customizable
Set up of limit of discount, provided without SMS confirmation: customizable
White-label, custom branding and individual solutions (optional)
Sending of SMS messages with your name as a sender (optional)
Your own mobile app for customers (optional)
Extended analytics: by operation, by goods, custom (optional)
Joint loyalty program schemes, e.g. in malls and trade centers or by industry (optional)
Trigger-based processing, chat bots (optional)
Use of iBeacons for special offers or gamification (optional)
Collection of payments from cross-marketing partners (optional)
CRM for brands that don't have direct distribution to customers (optional)

White Label on Incust Servers $990.00 $990.00 per month

Features

Maintenance and support: Included

White Label on Server $2,990.00 $2,990.00 per month

Features

Maintenance and support: Included

White Label on Servers (Perpetual) $9,900.00 $9,900.00 One-Time Payment

Features

Maintenance and support: Optional

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 07/11/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about inCust Pricing