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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

InterCall Call Manager logo
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

8x8 Video Conferencing (8x8 Meet) logo
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Overview

Description Intrado, Formerly West, is an innovative, cloud-based, global technology partner to clients around the world. This solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable turning Information into Insight. Communication solutions work better when they work together. Give team everything they need to engage with coworkers, customers, prospects, and partners. This business isn’t cookie cutter, and communication tools shouldn’t be, either. Read more Start video conferencing and collaborate from anywhere on any device, using the most integrated audio and video conferencing solution. It provides key features like HD video & audio conferencing, Virtual Backgrounds, Mobile Browser Support and much more. Read more
Pricing Options
  • Free Trial Not Available
  • InterCall Call Manager Offers Custom plan.
  • Free Trial Not Available
  • Starts at $24.0.
SW Score & Breakdown

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    63%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    76%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    60%
  • Momentum
    69%
  • Popularity
    67%
SaaSworthy Awards
Not Available
# 2 Fastest Growing

Features

Total Features
1 Features
14 Features
Common Features for All
    Audio Conferencing Allows users to communicate using audio channels entirely
    Guest users Users are allowed to join a conference without requiring to sign-in or download the application
    HD Video Streaming Support to broadcast or live stream high-quality HD resolution videos
    Hand Raising Facility to notify the host when the conference participant wants to speak
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Live Preview Presents a live preview of what viewers see in real-time
    Meeting Scheduler Allows to schedule meetings intuitively and integrated into a calendar, email services, and other productivity apps
    Participant Permissions Facility to assign roles as moderators, presenters, or participants to each individual or a group
    Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
    Switch Presenter Allows presenter to handover presenter access to another user in a meeting
    Virtual Whiteboard Interactive whiteboard to teach, explain, sketch and for online presentation
    Audio Conferencing Allows users to communicate using audio channels entirely
    Guest users Users are allowed to join a conference without requiring to sign-in or download the application
    HD Video Streaming Support to broadcast or live stream high-quality HD resolution videos
    Hand Raising Facility to notify the host when the conference participant wants to speak
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Live Preview Presents a live preview of what viewers see in real-time
    Meeting Scheduler Allows to schedule meetings intuitively and integrated into a calendar, email services, and other productivity apps
    Participant Permissions Facility to assign roles as moderators, presenters, or participants to each individual or a group
    Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
    Switch Presenter Allows presenter to handover presenter access to another user in a meeting
    Virtual Whiteboard Interactive whiteboard to teach, explain, sketch and for online presentation
  • + 11 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 43 user ratings
    4.3/5 44 user ratings
    Rating Distribution
    • Excellent

      62.8%
    • Very Good

      37.2%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      54.5%
    • Very Good

      22.7%
    • Average

      15.9%
    • Poor

      6.8%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • InterCall Call Manager Offers Custom plan.
    • Free Trial Not Available
    • Starts at $24.0.
    Pricing Plans
    Monthly Plans Annual Plans

    InterCall Call Manager Custom

    X2 (All-in-one voice, video and chat for larger teams) $24.00 $28.00 per user / month

    X4 (Advanced call handling and analytics) $44.00 $57.00 per user / month

    X6 (Voice contact center) $85.00 $85.00 per user / month

    X7 (One interface for voice and digital interactions) $110.00 $110.00 per user / month

    X8 (Advanced contact center with QM and interaction analytics) $140.00 $140.00 per user / month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 2 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Omaha, Nebrask Located in: Campbell, California
    Contact Details

    +1 800-707-9131

    https://www.intrado.com/en/cloud-collaboration/calling

    1-877-374-2760

    https://www.8x8.com/products/video-conferencing

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