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Loyalty Management Software

4.4 85 user ratings

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Overview

Description Fivestars, their mission is to help businesses and communities thrive by turning every transaction into a relationship. Over 40 million people use Fivestars to get rewarded at more than 13,000 local businesses with one rewards program. Local businesses use Fivestars to bring more customers into their stores with an all-in-one marketing program. Fivestars drives over $2.5 billion in local commerce across its network per year. Fivestars has raised $105 million from HarbourVest, Menlo Ventures, Lightspeed, DCM, Y-Combinator, and others. Read more Goody offers a full stack of products for loyalty rewards, marketing, and customer relationship management. It's simple, easily accessible and integrates with everyday applications. Helps to gain insights into the most profitable customers. Read more
Pricing Options
  • Free Trial Not Available
  • Fivestars Offers Custom plan.
  • Free Trial Not Available
  • Goody Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.8/5 149 user ratings
4.4/5 85 user ratings
Ratings Distribution
  • Excellent

    88.8%
  • Very Good

    8%
  • Average

    1.6%
  • Poor

    0.9%
  • Terrible

    0.7%
  • Excellent

    62.3%
  • Very Good

    24.6%
  • Average

    9.6%
  • Poor

    0.9%
  • Terrible

    2.6%
Review Summary

Users appreciate FiveStars' ease of use, customizable features, and positive impact on customer engagement and revenue. Reviewers highlight the platform's intuitive interface, user-friendly dashboard, and straightforward setup process. They also praise the customizable templates, automated review requests, and detailed analytics that provide valuable insights into customer feedback. Furthermore, users report improved customer engagement, increased online reviews, and a boost in revenue attributed to FiveStars' effective reputation management capabilities.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Fivestars Offers Custom plan.
  • Free Trial Not Available
  • Goody Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials Custom

Pro Custom

Basic Custom

Professional Custom

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: San Francisco, California Founded in: 2011 Located in: Auckland, New Zealand Founded in: 2013
Contact Details

Not available

https://www.fivestars.com/

+64 9 600 5963

https://goodyhq.com/

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