Im a marketing executive and Im looking for a CRM software that can serve as a marketing software, help desk software and also help our sales team. Is there any such?

Asked by Shivani Kapoor | 1 years ago
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Devamadana Rao
1 years ago

Yes, you are recommended to try Freshworks 360 that can help all the marketing, sales and support team with its functionalities. The platform also offers some help desk benefits as well. 

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CRM Software
Freshworks 360
Freshworks 360 is a customer engagement software that offers integration between the marketing, sales and support team to provide a seamless experience to the customers. It provides a 360-degree view of the targeted customers and centralizes all customer conversation from multiple media, marketing, and sales channels at single place. Freshworks 360 ensures full collaboration among teams to help them give quality customer services and support timely. Customer data and interaction history are easily accessible, and brands can track social media mentions as well. Freshworks 360 is customizable and is flexible enough for any team size. This omnichannel CRM tool can also serve as a helpdesk tool.
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