Artificial Intelligence, or AI, may sound like an odd word, but in reality, it improves our lives by automating processes, implementing solutions, and increasing efficiency. It was once the science-fiction genre, AI is increasingly playing an important role in our daily lives, but it’s done so subtly. 

Take commuting, for instance. You will be stuck in traffic if you take a vehicle to work. AI helps reduce your commute by supplying real-time data mapping software that adjusts for the effects of construction, congestion, and accidents. If you take public transportation, AI is helping to provide the best service. If you depend on an app for ridesharing, such as Uber or Lyft, to complete the final section of your commute, AI helps you use that service by predicting times for pick-ups and ride times and the availability of ride-sharing. Let’s get going.

What is AI in Digital Marketing?

Artificial intelligence allows marketers to mix the elements of intelligence with humans. Utilizing AI in marketing digitally improves and enhances processes, in addition to the principal goal for AI-driven technological advancements. More than just automation or basic digital tools, Artificial intelligence mimics the human brain in its choices and functions. 

In turn, it assists marketing professionals in creating successful marketing programs and workflows. AI in marketing digitally requires information to fulfill the responsibilities of companies as part of the algorithms that create models. The basis for artificial intelligence algorithms and models is data. Data collection and security is an important issue in today’s business world. 

The volume of data generated by the world of digital marketing is staggering. It’s a meta-data data set to purchase, sell, own, and protect. The answer to the problem of organizing and analyzing a vast amount of data is AI technology so businesses can benefit from them and enhance their performance in marketing.

How Do Companies Use AI in Digital Marketing?

Artificial intelligence is a process that helps companies and companies in digital marketing to come up with various options to communicate with their intended customers. With digital marketing, it is feasible to conduct targeted market research based on details about consumers, customers, potential customers, and those targeted by artificial intelligence technology. Artificial intelligence can analyze a large amount of data and process it immediately using an established design. So, marketers can develop competitive marketing strategies through a holistic view. 

Artificial Intelligence technologies and branches such as Natural Language Processing (NLP) and Machine Learning (ML) play an integral role in the field of the digital world of marketing through personalized recommendations for content, email marketing, enhanced customer service, live customer service, and marketing on social media.  Artificial intelligence offers companies options to increase the effectiveness of advertising and can be an important promotional cost. Furthermore, AI digital advertising with relevant content permits businesses to connect with their audience at the right moment and in the right setting. 

AI marketing relies on well-curated data, analytics, and research. Utilizing AI and digital marketing is among the most effective methods to create amazing lead generation for marketing plans. 

Top 5 Ways How Companies Are Using AI In Digital Marketing in 2023

We will look at the key areas where AI can be utilized to enhance the effectiveness of digital marketing:

1. AI Chatbot Applications

Thanks to the advancements in semantic definitions, for instance, artificial intelligence’s processes for language and the ability to match questions with the relevant topic, chatbots are beginning to provide various benefits to improving customer experiences and providing customer service. 

For example, customer representatives can handle only one individual, while chatbots handle multiple customers simultaneously. A further benefit is that they provide 24/7 support. This means that you can maintain constant contact with your clients. 

It allows you to stay ahead of your competitors not providing this service. Furthermore, when the company you work for operates in other countries, communications with customers continue uninterrupted due to various language options, regardless of time zones.

2. AI in SEO

Marketers are more dependent on AI to adjust to algorithms used by search engines. SEO is a broad range of needs, both technologically and semantically. Artificial intelligence (AI) in SEO increases the rank of your website and allows more flexible strategies and better content development to help your business. Based on research conducted by HubSpot, more than 50% of marketers believe that SEO rankings and keyword ranking are among the most important ways marketers assess their SEO strategy’s success. Due to artificial intelligence’s buzz, many businesses have focused on improving their SEO techniques using AI.

For instance, STACK Media used artificial intelligence to find appropriate keywords with high numbers, evaluate the prominence of these terms on SERPs and perform competitive studies to determine effective content topics and structure. 

Another method of benefiting from AI for SEO is improving your website’s technical aspects. For example, you could create Hreflang tags or structured data, such as the FAQPage Schema markup, establish the rules for your robots.txt, and build hyperlinks. The cherry is to top it all off: as Aleyda Solis shows in her blog post on ChatGPT’s role in SEO, composing simple and brief prompts is plenty of time to do for you.

3. AI in Content Marketing

Artificial Intelligence is increasing its influence on marketing content too. In particular, targeting audiences is becoming simpler through AI in digital marketing. Marketers can use these insights to better reach out to users to attract customers and make digital changes. Nestle is one of the businesses profiting from AI in content marketing. Nestle uses natural technology for processing language (NLP) technologies to produce customized content to meet the needs of different customer groups, increasing the effectiveness of its marketing through content and boosting sales. 

AI enhances the effectiveness of the content marketing process by allowing it to communicate to visitors of websites through the most relevant and useful and relevant content. AI can speed up the creation of content processes so that content marketers can create larger amounts of digital media. 

Try AI-based tools such as, Writesonic, and ChatGPT to see how AI fits marketing through content. When you’ve figured out the areas where you could profit from AI, you can utilize AI to produce various content. These include blogs, social media content, video scripts, and ad copies.

4. AI in Digital Advertising

One of the fields where AI research has the greatest chance of being successfully used is digital marketing. To provide users with the highest quality experience, large companies like Facebook and Google employ artificial intelligence in their marketing platforms. 

It analyzes users’ information like gender, age, geographic areas of focus, and location and shows advertisements to audiences or people who are relevant to the company. It results in higher ROI (ROI) generated by advertisements. Coca-Cola is another instance that makes use of AI in its digital advertisements.

Coca-Cola uses artificial intelligence to create text, logos, and narratives that appear in advertisements intuitively. The advantages of AI for advertising in the digital age in the right way are numerous. AI’s assistance when running advertising campaigns boosts your efforts’ effectiveness and increases ad conversions’ efficiency.

5. AI in CRM

CRM, often called CRM, is a method that can be adapted to an approach centered on the customer by filtering valid data and increasing the amount of data about the user. CRM is an ideal AI-driven approach to getting accurate data. In conjunction with AI and CRM, businesses can understand the behavior of their customers, like which goods or services they’re most attracted to, the amount they’d like to invest in these products and services, and others. In addition, CRM software based on AI allows companies to access their data on marketing at a rate of 95% quicker. 

They allow businesses to design an effective AI marketing plan to boost sales and leads. Marketers evaluate their customers’ preferences by analyzing their data and then adopt artificial intelligence to improve sales. This is how AI and CRM have helped transform marketing through digital channels. 

Spotify is among the businesses that utilize the AI-powered CRM tool. The company has decided to partner with Salesforce for its accounts to improve engagement, create distinct consumer experiences, and provide customers with an all-channel service to satisfy the needs of their customers as fast as it is feasible.


Artificial Intelligence has already had an impact on the present market. But most people agree that this is only the beginning. If we consider the time when AI could be able to think, analyze, and evolve like humans and adapt to human behavior, it is clear that there’s still a lot to discover. For making predictions on how AI will evolve, AI in marketing, looking at AI marketing strategies from advertising organizations, is an appropriate initial step.

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Hello, I'm Sai. I'm a freelance writer and blogger. I write unique and researched-based content on Saas products, online marketing, and much more. I'm constantly experimenting with new methods and staying current with the latest Saas updates. I'm also the founder and editor at Bowl of Wellness, where I share my latest recipes and tips for living a healthy lifestyle. You can read more at Bowl of Wellness -