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Home»Research Report»All you need to know about ServiceNow Store
Research Report

All you need to know about ServiceNow Store

Rajnish ShankharBy Rajnish Shankhar7 Mins ReadFebruary 27, 2023
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Table of Contents
  1. What is ServiceNow Store?
  2. Conclusion 

IT firms are constantly under pressure to deliver new, updated enterprise applications to their line-of-business and departmental partners. IT departments are finding it difficult to keep up with the rapid movement within corporations toward cloud-based service delivery and consumption. IT must choose between building vs. buying, on-premise vs. cloud, and customization vs. innovation. In today’s fast-changing and competitive corporate world, all IT organizations must consider taking advantage of a lively, growing, and inventive online enterprise application marketplace.

Table of Contents

  • What is ServiceNow Store?
    • Features of ServiceNow Store
    • Benefits of Using a ServiceNow Marketplace
    • Best 5 ServiceNow Store Software
    • Wipro Presales 
    • Tangoe’s Managed Mobility Solutions 
    • Boards4U
    • Evergreen Instance Analyser
    • Stave Cybersecurity Manager
  • Conclusion 
    • Read More

What is ServiceNow Store?

ServiceNow
Source: ITEuropa

The ServiceNow Store is an enterprise app store that sells both premium and free apps and integrations that are built and deployed on the ServiceNow platform. It is devoted to the commercialization and promotion of cloud-native enterprise applications created by third parties. It focuses on the commercial monetization and promotion of cloud-native enterprise applications created by 3rd party ISVs, solution providers, system integrators, and service providers.

The ServiceNow Store is a marketplace where you can find both free and paid applications built on the ServiceNow platform. ServiceNow technology partners design and maintain each ServiceNow Store app. Every application’s compliance with the platform and security has also been confirmed by ServiceNow. As a result, customers may immediately deploy new features without having to go through time-consuming and costly application testing.

In the ServiceNow shop, you’ll be able to find what you’re looking for.

Despite a large number of apps and integrations available, the ServiceNow Store is organized in such a way that finding what you need is a breeze. Customers can sort the store’s offerings by application type, ServiceNow release, price, and industry to find what they’re looking for. If you’re looking for specific products within these categories, sorting by category can help:

Features of ServiceNow Store

  • Management of Information Technology Businesses
  • Management of IT Operations
  • Platform for IT Service Management Security and Risk Management Software Lifecycle

Customers can also look for apps developed by ServiceNow’s own technology partners, such as Infocenter, which can be useful when comparing multiple options for platform support and strategic feature rollout.

Benefits of Using a ServiceNow Marketplace

ITSM is aimed to improve the user experience for both the employee delivering the IT service and the customer receiving the IT service on a holistic level. ITSM’s advantages are beneficial in the following ways:

  • Increased adaptability and flexibility: Quickly adapting to changes and innovating
  • Cuts in costs: Identifying process bottlenecks and implementing the required changes to increase efficiency and save money.
  • Response time has improved: AI-enabled workflows aid in the detection of events and the reduction of associated downtime.
  • Consistent adherence: Keeping track of workflows aids in meeting regulatory obligations.

Best 5 ServiceNow Store Software

Wipro Presales 

Pre-sales for Wipro CRM is a cloud-based application that helps sales teams, customer service agents, recruiters, and marketing teams improve their interactions and relationships with customers and potential prospects. It is built on the powerful ServiceNow platform. The software helps businesses expand by enabling digital transformation throughout the whole customer/opportunity lifecycle, from identifying a new customer/opportunity to converting the opportunity and signing the contract. The program allows businesses to store customer and prospect contact information, identify leads, track sales opportunities, manage marketing opportunities, and efficiently handle deal closes, effectively serving as a single source of customer data for the entire organization. The application connects with ServiceNow’s customer service management module, removing barriers to communication and enabling seamless collaboration.

Pricing: Wipro had not shown any quotation on pricing. Contact the seller for more info. 

Tangoe’s Managed Mobility Solutions 

It enables businesses to diversify their revenue streams and boost productivity. This package of solutions is simple and powerful, automating and enforcing company standards for the best management of communications assets, consumption, and expenses. Tangoe’s Managed Mobility Solutions provide unrivaled protection and control via managed services, vendor integration, technology and application helpdesk, and implementation services.

Tangoe’s Managed Mobility Solutions are designed to help small, mid-market, and big businesses with both international and domestic operations.

Pricing: Has a free model for trial. 

Boards4U

Boards4U allows your (DevOps) teams to see all of their work (stories, incidents, requests, security duties, and so on) in one place. More crucially, it gives teams the freedom to create their own working style, while the user-friendly design encourages adoption.  Boards4U has the ability to plan. This allows you to prioritize work so that your team understands which things to complete first. It’s not a problem if you want to display fresh significant incidents from your agile backlog on top. Prioritize by marking blocked articles, highlighting key incidents, or displaying failing test results, for example.

It enables you to keep track of your CI build and changes in your stories, as well as move or block them if testing fails. REST Services make integration a breeze, and if you utilize CI4U, we can do the majority of the mapping for you.

Pricing: Boards4U has not given current pricing. Contact seller. 

Evergreen Instance Analyser

Find, analyze, and fix low-quality code in your ServiceNow instance to bring it up to standard. As part of your continuing ServiceNow quality assurance, schedule and conduct code audits on a regular basis. The Instance Analyzer allows you to execute targeted scans against some or all of your ServiceNow Code on an ad hoc or recurring basis. This solution examines and identifies low-quality code, then allows you to handle fixes efficiently using the workspace of the Instance Analyzer. It’s intended to be a full-featured code quality auditing tool that may be used on a weekly or even daily basis.

Pricing: For this product or service, Evergreen Instance Analyzer has not given price information. For software vendors and service providers, this is standard procedure. To get the most up-to-date pricing, contact Evergreen Instance Analyzer.

Stave Cybersecurity Manager

 Stave Cybersecurity Manager is a NIST Risk Management Framework operational compliance solution (RMF). Stave Cybersecurity Manager automates the majority of the most difficult processes in patch management and compliance. This tool enables Security Specialists to maintain consistent cybersecurity compliance with STIGS, IAVA, HBSS, and other concerns, as well as reduce the vulnerability patch backlog. As a result, their defensive posture against data breaches, information security threats, and other dangers improves.

Pricing: Not provided by the seller 

Conclusion 

The goal of automation has always been to eliminate human error from the business equation while also providing a single source of truth and increased efficiency across the organization. When we consider the advantages of the ServiceNow platform, we see that promise becoming a reality for many businesses.
When the ServiceNow app store is properly implemented and understood, it transforms a company into a very comprehensive and integrated living structure, like a giant oak tree. ServiceNow makes a business stronger, more connected, and ready for growth, just as the nutrients that flow through that tree from the roots to the trunk and out to the branches. In the digital age, businesses must be adaptable in ways that consider business services like HR, marketing, and legal as integral to the business rather than as an afterthought. The advantages of ServiceNow Marketplace enable businesses to evolve into comprehensive service businesses that continue to flourish under all business conditions.

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Rajnish Shankhar

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