Business ventures and companies usually deal with a ton of data every day. These data usually come in structured and unstructured texts such as chats, messages, email, social media posts, tweets, survey results, online reviews, and phone transcripts. These raw textual data are usually very hard to interpret directly; that’s why software such as a Text analysis software tool comes into play.
This software can process raw textual data and extract relevant insights from it that can assist you in making data-driven business decision-making.
What is more surprising is that text analysis, text mining, and text analytics are the main decision-making factors when abstracting the information.
As companies learned about the significance of structured text data, they started using software for text mining, text analysis, and text analytics. The technologies offer statistical pattern learning to discover patterns and trends within text data. We’ll examine the advantages they bring to an organization similar to yours. Let’s start with the fundamentals of text analytics and how it will benefit your company.
That’s why we’ve made the top 10 free & open-source bug tracking software tools on the market in 2022
Let’s get started.
Table of Contents
What is Text Analysis Software Tool?
Text analysis software also referred to as text analytics or text mining software, are SaaS tools used by the user to gain insights from both structured and unstructured text data using natural language processing (NLP).
These structured and unstructured text data usually come in data insights such as;
- Track customer comments and feedback in real-time
- Rapidly analyze the raw data
- Themes, patterns, and entities
- Language
- Keywords
- Aids in decision-making
- Sentiment analysis and Reporting
- Aids in Data extraction
These solutions rely on NLP and machine learning to extract various insights and give visual representations of data to make it easier to understand. Text analysis tools help find relevant information from vast volumes of non-structured data like reviews of products, emails, Tweets, support tickets, and survey results. By importing text data from these various sources, companies can better understand and evaluate employee or customer feelings, effectively classify documents, and make better decisions.
That’s why we’ve made the top 10 free & Text analysis software tools on the market in 2022.
Let’s take a look.
Top 10 Free Text Analysis Software tools in 2022.
Here’s a list of the 10 free & text analysis software tools on the market in 2022, including their top features and best used for features and a detailed description of each tool given below.
Thematic
Our list starts with Thematic. If you want to automate customer feedback analysis collected through reviews, chat, surveys, or contact center services, Thematic is the best choice for users.
As a text analytics tool, designed mainly for solutions such as natural language processing, theme editing, deep learning, sentiment analysis emerging trends, benchmark analysis, and impact analysis.
A single unifying feedback analytics platform, with all the tools and integrations needed to connect, understand and analyze all your chat, survey, and review data
With Thematic, you can quickly discover the factors that drive your business metrics, analyze and share relevant insights to the entire company.
- Deployment – Cloud, SaaS, Web-Based.
- Platform – Windows, Mac.
- Top Features – Collaboration Tools, Customer Segmentation, Dashboard, Data Import/Export, Data Visualization, Engagement Tracking, Feedback Management, Graphical Data Presentation, Knowledge Management, Language Detection, Multi-Channel Communication, Multi-Channel Data Collection, Multi-Language Predictive Analytics, Predictive Modeling, Qualitative Comparative, Analysis Quantitative, Analysis Reporting & Statistics, Reporting/Analytics, Search/Filter, Sentiment Analysis, Statistical Analysis, Summarization, Tagging Taxonomy Classification, Text Analysis, Third Party Integrations, Topic Clustering, Trend Analysis, User Research Analysis.
- Free Trial Available
- Prize – $500.00 / per month.
- Best for – Customer Experience Software, Customer Satisfaction Software, Qualitative Data Analysis Software, Text Mining Software
- Support – Email/Help Desk, FAQs/Forum, Phone Support, Chat.
- Overall Rating – 5/5 Stars
RapidMiner
The second that comes on the list is RapidMiner. RapidMiner is a powerful data mining tool that enables everything from text mining, text analysis, and text analytics to model deployment and model operations.
It is revolutionizing how we utilize data and comprehend the data we collect by providing an end-to-end platform that combines data prep and machine learning, and model-based operations. It also provides an experience for users that offers an understanding of data science and makes complex tasks easier for all other users.
The software brings artificial intelligence (AI) to the enterprise as an open and extensible data science platform. Special focus is given to the data teams that use it.
At RapidMiner, every analysis is a process; each transformation or analysis step is an operator, this makes the design quick, simple to grasp, and reusable.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Windows, Mac.
- Top Features – Build a model, Validate a model, Fraud analysis for Banking and Financial industries, Desktop analysis, Exploratory data analysis, Predictive modelling, Modeling that requires more than one tool, Data preparation, Workflow design and development, Quick turn-around development, Claim and travel analytics for a manufacturing firm, Text mining and text analytics for a pharmaceutical firm and many other organizations, Optimization for e-commerce and manufacturing firm, Supply chain management for manufacturing, Supply chain planning and scheduling for oil and gas companies.
- Prize – $7,500.00 Cloud/Per user per month.
- Best for – No need to script anything, and still doing modeling is amazing, Easy to use by just dragging and dropping operators, Can use the tool for data cleaning, data analysis, data modelling, Determining the most profitable e-commerce strategies for selling policies, Identify optimization and automation opportunities in all the insurance processes, Creating predictive models, excellent for cleaning and preparing data for a better modeling process, most of the common ML algorithms can be integrated easily.
- Support – Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.
- Overall Rating – 4.8/5 Stars
Confirmit
Confirmit is third on the list. It’s a platform software developed by experts in insight to provide insight specialists in market research experiences and employees.
It offers a robust platform that allows users to develop, deploy, manage and analyze the outcomes of research and feedback programs that span from several hundred to millions of people.
Market Research firms benefit from the broad platform that includes various data collection options and complete panel management capabilities to simplify their processes, resulting in a lower cost of ownership.
- Deployment – Cloud, SaaS, Web-Based
- Top Features – Data Analysis Tools, Mobile Survey, Multi-Channel Data Collection, Multi-Channel Distribution, Panel Management, Paper-Based, Phone-Based, Reporting/Analytics, Support Audio/Images/Video, Survey Builder, Survey/Poll Management, Text Analysis.
- Prize – Price not provided by the vendor.
- Best for – Cloud-based survey and reporting solution that enables all size market research organizations create surveys, engage as well as derive insights with categorization and sentiment analysis, Customer Experience Software, Customer Satisfaction Software, Market Research Software, Survey Software, Easy to program surveys, Easy export of data, simple enough user interface.
- Support – Chat.
- Overall Rating – 4.8/5 Stars
Relative Insight
Have you compared unstructured data against other data? If not, Relative Insight can assist you. Relative Insight offers the most practical business intelligence derived from text using an analytics platform for comparative text.
It assists the brand in its most efficient way of making decisions by explaining to the user “WHY” events are taking place and how they’re happening in their company.
Agency and brand owners use it to understand better and evaluate their social media content and comments from customers, media coverage and user forums, and their competitors’ brand to know how they’re interfacing in the marketplace and marketing their goods and services to their customers.
The platform concentrates on language-related comparisons via an AI-powered comparison of text to provide insights on customers.
- Deployment – Cloud, SaaS, Web-Based
- Top Features – Data Import/Export, Data Visualization, Sentiment Analysis, Statistical Analysis, Text Analysis, User Research Analysis.
- Prize – Price not provided by the vendor.
- Best for – Market research, insights, analytics and voice of the customer teams,
- Support – Email/Help Desk, Knowledge Base, Phone Support, Chat.
- Overall Rating – 4.7/5 Stars
Kapiche
Do you want to know what your customers think of your company or your brand?
Use Kapiche since it gives users tools to help them know more about how consumers judge their brand, business, or product in the marketplace.
It offers a new method of gaining insights from customers that are not dependent on data and makes it easier to access this treasure of data to gain more profound, contextual customer insight that your company can utilize.
Kapiche offers customers’ experiences and feedback without having to write any code. The software doesn’t need any code experience, expert knowledge, pre-built industry models, or the hand-reading of hundreds of comments from customers.
It explains to users what is needed to make improvements that users can expect to see based on the specific topic.
- Deployment – Cloud, SaaS, Web-Based
- Top Features – Boolean Search, Data Capture and Transfer, Data Replication, Document Extraction, Graphical Data Presentation, Language Detection, Search/Filter, Sentiment Analysis, Summarization, Tagging, Taxonomy Classification, Text Analysis, Topic Clustering.
- Prize – Price not provided by the vendor
- Best for – Data Entry Software, Data Extraction Software, Text Mining Software, Serving customer focused professionals at Enterprise companies.
- Support – Chat.
- Overall Rating – 4.4/5 Stars
IBM Watson Studio
The tech giant IBM also provides a range of AI tools that help users extract and categorize information and data contained in textual data that is unstructured or structured.
IBM Watson Studio provides and lets large companies increase their productivity and make better business decision-making.
It is designed as an end-to-end AI lifecycle, which manages AI models in any cloud by reducing the specific solutions to consumers’ queries while also analyzing patterns and relationships hidden incorporate data.
It also provides useful tools such as Natural Language Understanding extracts concepts, entities, keywords, categories, etc. In addition, it gives you the most accurate insight extraction using built-in models that provide high accuracy.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Web, Android, iPhone/iPad
- Top Features – Language Support, Drag and Drop Pre-Built Algorithms, Model Training, Computer Vision, Natural Language Processing, Artificial Neural Networks, Language Understanding behind your own firewall.
- Prize – Price not provided by the vendor
- Best for – Text Analysis, Machine Learning, Data Science, Data ingestion, ETL processes, Integration with Python notebooks for ML algorithms, Support to run SQL queries on Cloud, Support for streaming data, Data security, Choice of the amount of computation power, Deployment of ML Models, Use of sharable data, Multiple users can be added to a project.
- Support – Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat.
- Overall Rating – 4.2/5 Stars
MonkeyLearn
MonkeyLearn is an effective but simple machine learning software that offers users an AI platform that lets users analyze text using machine learning to automate business processes and cut down on hours of manually processing data.
It automatically analyzes texts and extracts actionable information from the data. It also integrates with other sources of data, locates keywords, categorizes topics and sentiment, and tags for data.
It connects to visualization tools to ensure that users understand the information they’ve gathered and analyzed.
It’s a fantastic software that allows you to automatically capture the ticket information to contact customers while categorizing the data into various subgroups for customer service or internal use.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Windows, Mac, Android, iPhone, iPad.
- Top Features – Boolean Search, Data Discovery, Data Extraction, Data Visualization, Deep Learning For Sales Teams/Organizations, Graphical Data Presentation, Language Detection, Machine Learning, Multi-Language Part of Speech Tagging, Predictive Analytics, Predictive Modeling, Process/Workflow Automation, Reporting & Statistics, Reporting/Analytics, Search/Filter, Self-service Analytics, Sentiment Analysis, Speech Recognition, Summarization, Tagging, Taxonomy Classification, Templates, Text Analysis, Topic Classification, Topic Clustering.
- Free Version & Trial Available
- Prize – $299.00 /month – Pricing Model: Per Feature
- Best for– Small & medium companies that need to turn text into actionable data. Users range from marketers to salespeople, customer support teams, data analysts, developers, among others, Artificial Intelligence Software, Data Analysis Software, Machine Learning Software, Natural Language Processing (NLP) Software, Statistical Analysis Software, Text Mining Software.
- Support – Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat.
- Overall Rating – 4.2/5 Stars
Amazon Comprehend
Amazon Comprehend is the top Natural Language Processing (NLP) checklist. It provides services that use machine learning to extract information from texts.
The natural processing of language (NLP) tool allows businesses to understand the mood of customers and learn from texts.
Amazon Comprehend offers features like finding keywords, locations or people, brands or even events, determining text’s positive or negative nature, and automatically organizing text files based on the subject.
- Deployment – Cloud, SaaS, Web-Based
- Top Features – Sentiment Analysis, Text Analysis, Part of Speech, Tagging Summarization, Named Entity Recognition, Sentiment Analysis, Emotion Detection, Language Detection, Data Ingestion & Wrangling, Programming Language Support, Drag-and-drop Pre-Built Algorithms Customizable Models.
- Prize – Price not provided by the vendor
- Best for – Natural Language Processing (NLP) Software
- Support – Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat.
- Overall Rating – 4.6/5 Stars
MeaningCloud
One of the most affordable and easiest text analysis software tools in this list, MeaningCloud, can help users extract insights from unstructured data.
With Meaningcloud, users can examine hundreds of customer feedback via email, social media surveys, customer surveys and twitters, call centers, and even comments. It can manage content publishing and analysis of social media and document coding, and event management.
It comes with a unique sentiment analysis tool and a user-friendly interface, ease of integration, no-obligation pricing, and support for several languages.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Windows.
- Top Features – Boolean Search, Data Extraction, Graphical Data Presentation, Language Detection, Machine Learning, Multi-Language Part of Speech Tagging, Predictive Modeling, Search/Filter, Sentiment Analysis, Summarization Tagging, Taxonomy Classification, Text Analysis, Topic Classification, Topic Clustering.
- Prize – $99.00 /month – Pricing Model: Usage Based.
- Best for – Natural Language Processing (NLP) Software, Text Mining Software.
- Support – Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.
- Overall Rating – 4.1/5 Stars
Stratifyd
The Stratifyd platform is an intelligence and analytics software intended for businesses and companies to analyze, collect and display unstructured and structured customer information in real-time.
Customer care agents can prepare transcripts of calls by using AI modeling, natural language processing, and acoustic modeling. Examine various voice metrics like call duration and energy level, talk rate, and much more.
Furthermore, an AI-powered Data Analytics platform analyzes and visualizes large data sets, assisting you to make informed decisions. It also helps administrators use the application to gain insight into customer travels, build predictive models and create customized reports.
Stratifyd allows integration with various third-party apps like Intercom, Slack, Customer.io, Facebook, Slack, Mailchimp, Google Analytics, Drift, Salesforce, and many more.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Web, Android, iPhone/iPad.
- Top Features – API, Automatic Transcription, Call Recording, Customer Experience Management, Customizable Reports Data, Capture and Transfer, Data Extraction, Data Import/Export, Data Visualization, Multiple Data Sources, Predictive Analytics, Real Time Analytics, Real Time Data Reporting & Statistics, Reporting/Analytics, Search/Filter, Sentiment Analysis, Speech Recognition, Text Analysis, Third Party Integrations, Topic Classification, Visual Analytics.
- Free Version & Trial Available
- Prize – Price not provided by the vendor.
- Best for – Business Intelligence Software, Business Performance Management Software, Data Visualization Software, Embedded Analytics Software, Natural Language Processing (NLP) Software, Reporting Software, Speech Analytics Software.
- Support – Email/Help Desk, Knowledge Base, Phone Support.
- Overall Rating – 4/5 Stars
Conclusion
By now, you should know the basics of this program and what you’re seeking. Every software on this list is designed to assist you in obtaining efficient data and text reporting and management mechanisms.
Unstructured data is among the most effective ways to provide your business with hidden or even unexpected results. Before you decide on text analysis software, it is essential to first look at the requirements for analyzing content.
The tools listed above are among the top text analysis software on the market in 2022. Selecting the most effective text mining software to meet your requirements isn’t an easy process. This is why you should take the time to look at your needs determine the capabilities you want before deciding on the best solution.
Contact them to see whether the software works with your existing plans and budget. This will help you determine if this software is appropriate for your needs. I hope this article will provide all the information you need to select the best service to meet your requirements.
