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Question about: Contact At Once

Which live chat software would be most suitable for an automobile business website?

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Answered by Gayatri Pal | 1 years ago

Contact At Once is the best live chat software when it comes to offering its services to an automobile or real estate business website.

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Question about: Tidio Chat

Is there any free live chat software?

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Answered by Kavya Rajagopal | 1 years ago

Yes, software like Tidio and Chatra offer a basic plan which is free of cost, however, with limited features. You can upgrade to its paid version if you want some additional features or stay with the forever free plan if the existing features suffice your requirements.

 

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Question about: Live Chat Software

Do these live chat software offer access to unlimited chat operators?

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Answered by Chetana Madan | 1 years ago

The free plans normally have some restrictions on the number of chat operators. The paid versions mostly offer unlimited access to the number of chat operators. But, it’s always advisable to check all the features carefully before buying any particular software.

 

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Question about: Live Chat Software

What is a canned response?

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Answered by Jagesh Saxena | 1 years ago

A canned response refers to a saved response to a common question. Instead of typing the same answer again and again, an agent can just use a particular shortcut to send the canned response in no time.

 

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Question about: Live Chat Software

How will a live chat software help boost my sale?

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Answered by Harita Rana | 1 years ago

Whenever a visitor comes to your website, he might open it with a number of questions in his head. Your agent by starting a conversation can help answer his queries as well as convert him into a customer.

 

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Question about: Live Chat Software

Is there any restrictions to the number of conversations?

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Answered by Idhika Agarwal | 1 years ago

Usually not. Almost every live chat software offers unlimited conversations. However, there might be some restrictions on the number of chat operators, especially, in the free version.

 

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Question about: Live Chat Software

Is the chat history saved for the visitor as well?

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Answered by Anushri Manju | 1 years ago

Yes, even if the user closes the browser, he can view the chat history or any unseen message whenever he comes back to your website.

 

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