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Which text mining software delivers really high performance?

J
Answered by Jaigopal Charan | 1 years ago

Keatext, Inmoment and Sysomos are best in terms of performance.

 

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Text Mining Software
Inmoment
It is an efficient feedback analysis tool that uses advanced analytics by surfacing insights from customer comments. It has a tool, voice of customer (VoC) which gathers incoming customer data and provides feedbacks and alerts to your employees. It also has Employee Engagement feature which uses employee-tuned text analytics and gathers greater insights. Along with this, it has Analytics Overlay which extracts the maximum information from customer data and updates you with real-time alerts. In addition, it has closed loop feature in order to quickly identify the root cause of your customer’s complaint.
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