Call Center Software Related Question and Answer

By using central command center, you can manage all your call center activities and can monitor all calls in real-time.

It is a mandatory factor for all call center software, using which your agents can easily transfer their calls to the other agents or experts in order to fix the issue properly.

Yes. Freshcaller has a free version with limited features.

Yes. Zoho Desk and Xcally allows you to provide customer support in their favourite social networking site.

The most widely used call center software is Zendesk.

Freshcaller is very much suitable software for startups as it has all essential features.

Dialer360 is a PCI compliance software which secures all financial data of customers.