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Question about: Call Center Software

What is the use of command center in Calabrio One software?

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Answered by Ankur Pal | 11 months ago

By using central command center, you can manage all your call center activities and can monitor all calls in real-time.

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Question about: Call Center Software

Why call transfer is necessary for a call center software?

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Answered by Dhatri Arun | 11 months ago

It is a mandatory factor for all call center software, using which your agents can easily transfer their calls to the other agents or experts in order to fix the issue properly.

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Question about: XCALLY

Is there any call center software available to support customer on social networking site?

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Answered by Sara Bhat | 11 months ago

Yes. Zoho Desk and Xcally allows you to provide customer support in their favourite social networking site.

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Question about: Call Center Software

Is there any free call center software available?

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Answered by Arnesh Sudha | 11 months ago

Yes. Freshcaller has a free version with limited features.

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Question about: Call Center Software

Which is the best call center software for startups?

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Answered by Akhila Gupta | 11 months ago

Freshcaller is very much suitable software for startups as it has all essential features.

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Question about: Zendesk

Which is the most popularly used Call Center Software?

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Answered by Tushar Saini | 11 months ago

The most widely used call center software is Zendesk.

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Question about: Dialer360

Which is the best call center software in terms of secured customer support?

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Answered by Dia Khatun | 11 months ago

Dialer360 is a PCI compliance software which secures all financial data of customers.

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