Home/Load Balancing Software/Incapsula
Updated on: January 23, 2021
What is Incapsula ?

Incapsula

Cloud-based enterprise-grade load balancer
(128 Ratings) Write Review

Incapsula has been rebranded to Imperva Application Delivery. Check Imperva Application Delivery

Incapsula is the global CDN-based load balancing tool. This tool has the functionalities necessary to support a single data center with multiple servers, Global Server Load Balancing (GSLB) and site failover (for DR scenarios). The software can offer real-time health monitoring. It can further provide useful functions like content routing, data compression, content caching, reverse proxy and redundancy checking. Incapsula comes suitably featured with endpoint protection features and cybersecurity features as well. With this software, you can expect to minimize your AWS instance pool size considerably that will help saving on your AWS bill.

Incapsula Features Show All Features

Incapsula Technical details

Support 24/7 (Live rep) Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Location / Phone Number California, United States / +1-866-250-7659
Deployment SaaS/Web/Cloud Category Load Balancing Software

Incapsula Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
Pro
$59 /Month

$59 Per Site, Per Month

Plan Features

  • Bad bot protection
  • Good bot management
  • Access control
  • Web application firewall
  • PCI DSS compliance
  • Backdoor shell protection
  • Content optimization
  • Static content caching
  • Async validation
  • Session reuse
  • Dynamic content caching
  • Manual cache purging
  • Advanced image optimization
  • TCP pre-pooling
  • Website traffic stats
  • Security event monitoring
  • Weekly report
  • TLS support
  • IPv6 support
  • Self-service help center & community
  • Email support - 8x5

Business
$299 /Month

Plan Features

  • Application layer DDoS protection
  • 10-second mitigation guarantee
  • Bad bot protection
  • Good bot management
  • Access control
  • Web application firewall
  • PCI DSS compliance
  • Backdoor shell protection
  • Content optimization
  • Static content caching
  • Async validation
  • Session reuse
  • Dynamic content caching
  • Manual cache purging
  • Advanced image optimization
  • TCP pre-pooling
  • Custom cache headers
  • Website traffic stats
  • Security event monitoring
  • Weekly report
  • TLS support
  • Non-SNI TLS support
  • Custom/EV certificates
  • IPv6 support
  • Self-service help center & community
  • Email support - 8x5
Enterprise
Custom

Plan Features

  • Application layer DDoS protection
  • Network layer DDoS protection
  • DDoS protection for DNS servers
  • Protection of class C subnets
  • 10-second mitigation guarantee
  • Bad bot protection
  • Good bot management
  • Access control
  • Web application firewall
  • PCI DSS compliance
  • Backdoor shell protection
  • Custom security rules
  • Content optimization
  • Static content caching
  • Async validation
  • Session reuse
  • Dynamic content caching
  • Manual cache purging
  • Advanced image optimization
  • TCP pre-pooling
  • Custom cache headers
  • Application delivery rules - Additional Charge
  • Application load balancing - Additional Charge
  • Server health monitoring - Additional Charge
  • Geo/Global load balancing - Additional Charge
  • Datacenter failover - Additional Charge
  • Session stickiness - Additional Charge
  • Multiple ISP support - Additional Charge
  • Single public IP support - Additional Charge
  • Website traffic stats
  • Security event monitoring
  • Weekly report
  • Real-time monitoring
  • SIEM integration - Additional Charge
  • TLS support
  • Non-SNI TLS support
  • Custom/EV certificates
  • IPv6 support
  • Custom branding
  • Multiple account users
  • Self-service help center & community
  • Email support - 24x7
  • Phone support - 24x7
  • Uptime SLA (99.999%)
  • Account management

Contact the vendor for Detailed Pricing Information

Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 15/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Incapsula FAQs

Incapsula is Load Balancing Software. Incapsula offers the following functionalities:

  • Content Caching
  • Content Routing
  • Data Compression
  • Health Monitoring
  • Redundancy Checking
  • Reverse Proxy

Learn more about Incapsula features.

The pricing for Incapsula starts at $59.00 per month. Incapsula has 2 different plans:

  • Pro at $59.00 per month.
  • Business at $299.00 per month.
    • Incapsula also offers a custom plan based on the customer's request.

      Learn more about Incapsula pricing.

No, Incapsula does not offer a free plan.

Learn more about Incapsula pricing.

No, Incapsula does not provide API.

Ask the Community View Community

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Incapsula Reviews

OVERALL RATING
4.1
Based on 128 Rating(s)
Rating Distribution
  • 53.1 %
  • 33.3 %
  • 4.9 %
  • 1.2 %
  • 7.4 %
SHARE YOUR EXPERIENCE Write a Review
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Ben FSource : trustpilot.com
(Reviewed on 11 October 2020)
Perfect solution if you are suffering…

Perfect solution if you are suffering from attacks. The only minor issues I experienced was with blocking all external IPs and whitelisting all Incapusla IPs whilst maintaining the visitors IP and ensuring traffic is filtered (was fairly easy). A little more expensive on the full subscriptions than others but definitely worth it

...more
Source : g2crowd.com
(Reviewed on 30 April 2018)
"A great and simple to use Web App Firewall"

What do you like best?

I like the UI of Incapsula, and how easy it is to understand. Every element has helpful descriptions, and the layout of the platform is very clean. Every screen has a wealth of functionality, but it is all very easy to digest and move through.

What do you dislike?

Managing wildcard domains through Incapsula is a little cumbersome in their setup, but its not a major issue. It just took a couple extra steps.

Recommendations to others considering the product

Make sure to take it for a trial run and push it to its limits in order to understand how much of the platform is useful to you. There are a lot of features to dig into.

What business problems are you solving with the product? What benefits have you realized?

We solved a need to move from a hardware Web Application Firewall to a cloud based solution. We also needed a way to start caching resources to decrease the workload on the web servers.

...more
Source : g2crowd.com
(Reviewed on 15 May 2017)
"Good Service"

What do you like best?

Liked the simple configuration of WAF and everything else

What do you dislike?

Hard to configure right if you have got your own loadbalancer

What business problems are you solving with the product? What benefits have you realized?

DDoS and cyberattacks

...more
Source : g2crowd.com
(Reviewed on 26 April 2017)
"Web security made easy"

What do you like best?

The product provides a good balance of web security and usability without the complexity of other WAF solutions. It's easy to configure and hard to get a site setup wrong.

What do you dislike?

I dislike the ordering and license renewal process. If I want to add a license for additional sites or features, it can take weeks to process the order manually through a reseller.

Recommendations to others considering the product

Highly recommend giving it a go.

What business problems are you solving with the product? What benefits have you realized?

Incapsula has helped address a number of compliance challenges and web security risks.

...more
Source : g2crowd.com
(Reviewed on 26 April 2017)
"High powered Web Application Forewall."

What do you like best?

Easy to configure and set up, powerful scanning and protection, great feature set.

What do you dislike?

The interface is a little clunky at times but nothing major.

What business problems are you solving with the product? What benefits have you realized?

Wanted to ensure our eCommerce site was protected from phishing, SQL injection and DDoS attacks. Site up time has been 100% using Imperva.

...more
Source : g2crowd.com
(Reviewed on 25 April 2017)
"So so so simple"

What do you like best?

I do not have to adjust anything. I just put my sites behind Imperva and it works.

What do you dislike?

I wish the hosted service we had allowed more protocols outside of http and https.

What business problems are you solving with the product? What benefits have you realized?

Additional security beyond the perimeter firewalls. The benefit is you cannot make mistakes with the Imperva service whereas with servers and our perimeter firewalls, all the settings have to be enabled.

...more
Source : g2crowd.com
(Reviewed on 21 April 2017)
"Exceptional Experience"

What do you like best?

Technological Advancement of the system. Mostly thinking about future proof system and Incapsula made it possible which is definitely superior than the competitions. The Reseller portal is very user friendly. Wish to see some more benefits out of it and also, pricing should be more practical for the third world countries specially poor to mid earning countries where price is the main barrier to make Incapsula popular.

Further improvement can be done if the technical audit team can work together with the customers, where the problem they are facing and where the service should from back to square. Last three years support experience only shows that you don't find any problem at your end. Which indicates clearly that some robotic human is doing service in Incapsula who does not think about the technology rather pass day to day job with number of tickets to solve and thus to increase the KPI, not considering the sufferings of the customer. Not only that if a second level or 3rd level technical people talks to the customers sometime will definitely increase the market acceptance.

I just got some good news that Incapsula will take part in our drive to popularise Incapsula in our community. I really appreciate that. Also, like to see Incapsula Technical ambassadors to publish/speak to the technical community of the very stablished NOGs and Conferences like APRICOT, APNIC, SANOG and many other world recognised events. The competition is really aggressive in these events and getting very good response from there. It is also recommended that some very innovative promotional activities should be run on a regular basis in such events or some specific or individual events.

What do you dislike?

Support Staff. Too bookish.

Can not protect from Syn Flood.

Recommendations to others considering the product

Improve the support system by engaging some serious tech people who thinks the company as their own.

What business problems are you solving with the product? What benefits have you realized?

Internet Security is optimised.

...more
Source : g2crowd.com
(Reviewed on 21 April 2017)
"Great service, saves a lot of headache"

What do you like best?

Incapsula is very flexible, I quickly find a lot of solutions for common security concerns or issues we are having.

What do you dislike?

It would be nice if they can have a more modern looking UI.

What business problems are you solving with the product? What benefits have you realized?

We are using Incapsula to make our clients platforms and websites much more secure, it helps us to deal with common internet vulnerabilities such as DDoS, SQL Injections and more. It is also application aware so if we protected a Wordpress site, Incapsula has the best practices to protect common open source platforms.

...more
Source : g2crowd.com
(Reviewed on 21 April 2017)
"Short and Sweet"

What do you like best?

What I like best is, primarily, the ease of implementation. It took no time at all to get up and running versus the days or weeks from the competitor we switched from.

What do you dislike?

The thing I like least is the lack of reporting options. I would like to be able to generate reports for different periods of time besides the one weekly report that gets sent. Would also like the ability, through the GUI to copy settings from one site to another..

Recommendations to others considering the product

Do your research, conduct a proof of concept, then go with Incapsula.

What business problems are you solving with the product? What benefits have you realized?

The business problems solved are a basic layer of additional security before traffic ever touches my network.

...more
Source : g2crowd.com
(Reviewed on 21 April 2017)
"Incapsula"

What do you like best?

Support is SO HELPFUL!!! Every time we contact them, we get a speedy and useful response

What do you dislike?

So far, I haven't had any complaints. Every interaction and use has been great.

What business problems are you solving with the product? What benefits have you realized?

This is a great solution for preventing attacks and monitoring traffic

...more
Read All Reviews

Incapsula Screenshots

Imperva Incapsula Demo - High-Powered Global CDN & Optimizer
Imperva Incapsula Demo - Website Traffic View
Imperva Incapsula Demo - Incapsula Rules
Imperva Incapsula Demo - Enterprise-Grade Website Security
Imperva Incapsula Demo - DDoS Protection
Imperva Incapsula Demo - Real-Time Traffic Monitoring
Imperva Incapsula Demo - High-Powered Global CDN & Optimizer
Imperva Incapsula Demo - High-Powered Global CDN & Optimizer
Imperva Incapsula Demo - Website Traffic View
Imperva Incapsula Demo - Incapsula Rules
Imperva Incapsula Demo - Enterprise-Grade Website Security
Imperva Incapsula Demo - DDoS Protection
Imperva Incapsula Demo - Real-Time Traffic Monitoring