Home/Conversational Marketing Software/Drift
Updated on: October 3, 2022

Drift

Engage with your customers in real-time and get your revenues scaled up
(922 Ratings) Write Review

What is Drift and how does it work?

Drift is a revenue acceleration platform, helping companies enhance their revenue, sales and productivity levels. Organisations also get to deliver personalised experiences to individual customers by bringing their go-to-market teams together. This way, they get to enhance the outreach of their brand and shorten the sales cycle as well. Over 50,000+ businesses from all around the globe use Drift to generate a qualified pipeline in real-time. Brands get to connect with their buyers over voice, chat, video and email to accelerate the revenues. Moreover, integration facilities offered by Drift helps brands engage their website visitors in real-time, providing personalised experiences accordingly. Timely notification offered by the platform helps organisations engage with their target accounts and never miss out on anything. Lastly, organisations can also rely on the particular to enhance their revenues without increasing the headcounts in a refreshingly frictionless manner.

Drift Awards

Drift Technical details

Support Business Hours Online Customer Type Individuals Large Enterprises Medium Business Small Business
API Location / Phone Number Boston, Massachusetts / 855-266-1567
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Official Website https://www.drift.com/
Category Conversational Marketing Software

Drift Pricing

Pricing ModelFreemium , Quotation Based
Premium
Custom

Ideal solution for small businesses who want to delight their customers through a conversational approach to sales and marketing.

Features

  • Everything in Free plus:
  • Custom Chatbots - Engage, qualify, nurture, and convert site visitors 24/7 with personalized conversations.
  • Basic Lead Routing - Automatically route leads to the right rep.
  • Drift Intel - Identify even anonymous website visitors and personalize their experiences.
  • Drift for Salesforce App - Access pre-built Salesforce dashboards (or create custom versions) to measure Drift's performance.
  • Encryption at Rest - Data encryption in transit and at rest so your information is safe and secure at all times.
Advanced
Custom

Ideal for medium-size businesses who want to engage their target audiences with specific messages, and generate more qualified sales pipeline, faster.

Features

  • Everything in Premium, plus:
  • Fastlane - Drive more qualified pipeline from your lead forms.
  • Audiences - Unlock more value from your website traffic by targeting specific groups of customers with personalized experiences.
  • A/B Testing - Engage your target visitors with the perfect message to increase conversion to pipeline.
  • Advanced Lead Routing - Sophisticated routing rules make it easy to set up conditional routing across multiple teams.
  • Role-Based Access Controls - Manage permissions and user experience with three distinct user roles.
Enterprise
Custom

Ideal solution for large, complex organizations who want to deliver personalization at scale, consistently generate qualified pipeline, and enhance the customer experience.

Features

  • Everything in Advanced, plus:
  • Workspaces - Dedicated Drift instance with its own chatbots, reporting, users and settings. Additional workspaces are available for purchase.
  • Multiple Languages - Deploy Drift globally with chatbots in multiple languages or localizations.
  • Virtual Selling Assistants - Deliver personalization at scale and consistently generate qualified pipeline without adding headcount — with our patented AI Virtual Selling Assistants.
  • Conversation Analysis - Uncover patterns and insights from your database of conversations, so you can optimize your buying journey, and sales process.
Free
Free

Get started with Conversational Marketing by having conversations with your website visitors. Great for small businesses.

​​​​​​​Drift for Early Stage Startups
Custom

For Less than 50 employees.

The software offers Early Stage Startups pricing plan on basis of request.

Add playbook building services
Custom

Our Professional services team can build and optimize your chat playbooks based on best practices and years of expertise.

Virtual selling assistants
Custom

Use Artificial Intelligence to qualify your website visitors through human-like conversation, 24/7/365, across time zones and languages.

Screenshot of the Vendor Pricing Page
View Full Screen
Disclaimer: The pricing details were last updated on 12/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Drift pricing.

Drift Alternatives Drift Alternatives

Drag
(160 RATINGS)
Drag Drag links to Gmail and turns it into a collaborative workspace providing a single inbox to manage... read more
Start Free Trial
Drift vs Drag
Drift Email
(27 RATINGS)
Drift Email DriftEmail is an advanced email management software that automatically flows back to your MAP and... read more
Start Free Trial
Drift vs Drift Email
Shift
(628 RATINGS)
Shift Shift is the desktop app for streamlining your accounts, apps, and workflows. You can connect all... read more
Start Free Trial
Drift vs Shift
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Intercom
(2278 RATINGS)
Intercom Intercom is a sales, marketing, and support solution that aims to help you connect with more... read more
Start Free Trial
Drift vs Intercom
Powerslide
Powerslide Powerslide software is a platform used to build data through an intuitive interface. The software... read more
Start Free Trial
Drift vs Powerslide
Grip
(2 RATINGS)
Grip Grip is a comprehensive event networking software that helps event planners to organize virtual,... read more
Start Free Trial
Drift vs Grip
Saleswhale
(42 RATINGS)
Saleswhale Saleswhale is a conversation-centric AI-powered software. Your AI assistant first reaches out to... read more
Start Free Trial
Makerobos
Makerobos Makerobos software is an AI-Enabled Chatbot Platform for Sales and Marketing. All-in-one customer... read more
Start Free Trial
TelebuPop
TelebuPop TelebuPop is a conversation-based marketing and sales platform that lets you identify prospects and... read more
Start Free Trial
Spectrm
(33 RATINGS)
Spectrm Spectrm is a conversational marketing platform that enables you to learn about your consumers'... read more
Start Free Trial

Drift Reviews

OVERALL RATING
4.3
Based on 922 Rating(s)
Rating Distribution
  • 72.5 %
  • 18.8 %
  • 4.1 %
  • 1.1 %
  • 5.7 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on Drift

How to Close Deals Faster – Drift Demo for Sales
How to Close Deals Faster – Drift Demo for Sales
Here's Everything You Need to Know About LeadBot 2.0
Drift Product Overview: Messaging For Sales And Customer Success

Drift Screenshots

Drift screenshot
Chat Widget screenshot
Marketing ROI screenshot
Drift screenshot
Drift screenshot
Chat Widget screenshot
Marketing ROI screenshot

Drift FAQs

Yes, Drift provides API.

Articles on Drift

5 Best Live Chat Software That You Can Use in 2021
Top Software 5 Best Live Chat Software That You Can Use in 2021 Customers nowadays anticipate prompt replies when they contact a company’s support service,... read more
Interview with Christine Yen, co-founder and CEO at Honeycomb
SaaS Talks Interview with Christine Yen, co-founder and CEO at Honeycomb There are a very few companies that have managed to create a category single-handedly. There’s... read more
Top Marketing Automation Software to Help SaaS Businesses
Top Software Top Marketing Automation Software to Help SaaS Businesses Why Do We Need Marketing Automation Software? On average, as a business manager, you are more... read more
SaaS weekly roundup 13: UiPath files to go public, Microsoft in talks to acquire Discord, and more
SaaS Weekly Roundup SaaS weekly roundup 13: UiPath files to go public, Microsoft in talks to acquire Discord, and more Looking at the news cycle, it’s evident that the past week was a busy one for the SaaS... read more

Customers

Tenable
Tenable
Zenefits
Zenefits
Smartling
Smartling

Drift Integration

90%
Pardot
(3184 RATINGS) Marketing Automation Software
Bizible
(321 RATINGS) Marketing Attribution Software
Slack
(35011 RATINGS) Business Instant Messaging Software
92%
Adobe Marketo Engage
(5177 RATINGS) Marketing Automation Software
98%
Segment
(431 RATINGS) Customer Data Platform (CDP)
Tray.io
(113 RATINGS) iPaaS Software
95%
Databox
(194 RATINGS) Dashboard Software
Google Sheets
(1301 RATINGS) Spreadsheets Software
89%
Drip
(456 RATINGS) Marketing Automation Software
Demandbase Orchestration
New SaaS Software
91%
Zendesk Support
(6218 RATINGS) Help Desk Software
Poptin
(24 RATINGS) Pop-Up Builder Software
6sense
(582 RATINGS) New SaaS Software
Zapier
(3331 RATINGS) iPaaS Software
PieSync
(320 RATINGS) iPaaS Software
98%
Zoom
(56363 RATINGS) Video Conferencing Software
Clearbit
(522 RATINGS) Sales Intelligence Software
Google Calendar
(1415 RATINGS) New SaaS Software
94%
Outreach
(3505 RATINGS) Sales Engagement Software
MadKudu
(25 RATINGS) New SaaS Software
91%
HubSpot CRM
(10374 RATINGS) CRM Software
93%
Front
(1325 RATINGS) Help Desk Software
98%
Google Analytics
(8928 RATINGS) Web Analytics Software
98%
Salesforce
(31400 RATINGS) CRM Software
83%
Oracle Eloqua
(1101 RATINGS) Marketing Automation Software
88%
ON24
(1515 RATINGS) Webinar Software
98%
Optimizely
(806 RATINGS) AB Testing Software
98%
Okta
(983 RATINGS) Identity and Access Management (IAM) Software

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com