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Updated on: July 30, 2021

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Augmented Support

Augment your technician's knowledge in real time

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Augmented Support eliminates the common frustrations of remote technical support. Say goodbye to mediocre support calls and improve your response times, lift your first-time-fix rates and lower your service costs. Outperform your competitors' technical support with our solution. No matter if its for customer or field support. The Augmented Support delivers tools that empower the expert to have direct impact on the user situation. The expert can see the user situation in real time and annotate on it to provide the necessary support.

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Augmented Support Features Show All Features

Remote Access Features

Live Chat
Screen Sharing
Diagnostic Tools
Feedback Collection
File Transfer
Session Recording
Session Transfer
Remote Control

Augmented Support Technical details

Support	Business Hours Online	Customer Type	Large Enterprises Medium Business Small Business
API	NA	Location / Phone Number	Merelbeke, Belgium / +32 9 239 57 21
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows	Category	Remote Access Software

Augmented Support Pricing

Pricing ModelFree Trial , Quotation Based

Augmented Support

Custom

Features

Real-time video annotations
Quick 2D icons
Screenshots and Pictures
Document sharing
Remote Object Visualization
Chat
Picture Call
Classic VIdeo Call
Multi-person call
Desktop screen sharing
Video Recording
Centralized Documentation
Offline Documenting
Offline Manual Consult
User Management
Call History

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 11/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Augmented Support pricing.

Augmented Support FAQs

Q. What is Augmented Support used for?

Augmented Support is Remote Access Software. Augmented Support offers the following functionalities:

Live Chat
Screen Sharing
Diagnostic Tools
Feedback Collection
File Transfer
Session Recording
Session Transfer

Learn more about Augmented Support features.

Q. What are the top alternatives for Augmented Support?

Here`s a list of the best alternatives for Augmented Support:

Q. Does Augmented Support provide API?

No, Augmented Support does not provide API.

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