Home/Remote Access Software/Augmented SupportUpdated on: June 9, 2023
Augmented Support - Remote Access Software
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83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Augmented Support

Augment your technician's knowledge in real time
(15 Ratings) Write Review

What is Augmented Support and how does it work? Augmented Support eliminates the common frustrations of remote technical support. Say goodbye to mediocre support calls and improve your response times, lift your first-time-fix rates and lower your service costs. Outperform your competitors' technical support with our solution. No matter if its for customer or field support. The Augmented Support delivers tools that empower the expert to have direct impact on the user situation. The expert can see the user situation in real time and annotate on it to provide the necessary support.

Augmented Support Features Show All Features

Augmented Support Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Merelbeke, Belgium / +32 9 239 57 21
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Official Website https://augmentedsupport.solutions/
Category Remote Access Software

Augmented Support Pricing

Pricing ModelFree Trial , Quotation Based
Augmented Support
Custom

Features

  • Real-time video annotations
  • Quick 2D icons
  • Screenshots and Pictures
  • Document sharing
  • Remote Object Visualization
  • Chat
  • Picture Call
  • Classic VIdeo Call
  • Multi-person call
  • Desktop screen sharing
  • Video Recording
  • Centralized Documentation
  • Offline Documenting
  • Offline Manual Consult
  • User Management
  • Call History

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 11/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Augmented Support pricing.

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Videos on Augmented Support

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Augmented Support Screenshots

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Augmented Support screenshot: Remote visualization
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Augmented Support screenshot: Remote visualization

Augmented Support FAQs

Augmented Support is Remote Access Software. Augmented Support offers the following functionalities:

  • Session Transfer
  • Session Recording
  • File Transfer
  • Feedback Collection
  • Diagnostic Tools
  • Screen Sharing
  • Live Chat

Learn more about Augmented Support features.

No, Augmented Support does not provide API.


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