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Home/Remote Access Software/Augmented SupportUpdated on: June 9, 2023
Augmented Support - Remote Access Software
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83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Augmented Support

Augment your technician's knowledge in real time
(15 Ratings) Write Review

What is Augmented Support and how does it work? Augmented Support eliminates the common frustrations of remote technical support. Say goodbye to mediocre support calls and improve your response times, lift your first-time-fix rates and lower your service costs. Outperform your competitors' technical support with our solution. No matter if its for customer or field support. The Augmented Support delivers tools that empower the expert to have direct impact on the user situation. The expert can see the user situation in real time and annotate on it to provide the necessary support.
FOLLOWERS 397 328 137 58 40

Augmented Support Features Show All Features

Augmented Support Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Merelbeke, Belgium / +32 9 239 57 21
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Official Website https://augmentedsupport.solutions/
Category Remote Access Software

Augmented Support Pricing

Pricing ModelFree Trial , Quotation Based
Augmented Support
Custom

Features

  • Real-time video annotations
  • Quick 2D icons
  • Screenshots and Pictures
  • Document sharing
  • Remote Object Visualization
  • Chat
  • Picture Call
  • Classic VIdeo Call
  • Multi-person call
  • Desktop screen sharing
  • Video Recording
  • Centralized Documentation
  • Offline Documenting
  • Offline Manual Consult
  • User Management
  • Call History

Contact the vendor to get the latest pricing detail.

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Augmented Support Pricing
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Disclaimer: The pricing details were last updated on 11/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Augmented Support pricing.

Augmented Support Alternatives Augmented Support Alternatives

97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More monday.com
(14486 RATINGS) monday.com Monday.com's Work OS allows companies to create an IT help desk in a customized manner. From... read more
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More GoTo Resolve
(801 RATINGS) GoTo Resolve GoToAssist is a remote support management software that helps businesses to deliver remote support... read more
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More TeamViewer
(42664 RATINGS) TeamViewer TeamViewer is a remote desktop tool with the world’s largest and fastest remote connection... read more
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94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More VNC Connect
(626 RATINGS) VNC Connect VNC Connect is screen sharing software that lets you connect to a remote computer anywhere in the... read more
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94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More RescueAssist
(650 RATINGS) RescueAssist RescueAssist (formerly GoToAssist) is a platform used to support customers with a simple plugin.... read more
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More BeyondTrust Remote S...
(2343 RATINGS) BeyondTrust Remote S... BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure... read more
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More ISL Online
(558 RATINGS) ISL Online ISL Online web-based remote desktop software is very easy to use and comes packed with suitable... read more
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More AnyDesk
(1652 RATINGS) AnyDesk Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime.... read more
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Zoho Assist
(1074 RATINGS) Zoho Assist Zoho Assist web-based remote access software helps in offering remote support and allows screen... read more
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More ConnectWise Control
(4203 RATINGS) ConnectWise Control ConnectWise Control is a remote support software connects anytime, anywhere access lets you... read more
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More LogMeIn Rescue
(418 RATINGS) LogMeIn Rescue Web-based remote support without pre-Installed software for PC's, Mac's and smartphones. Securely... read more
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More ShowMyPC
(28 RATINGS) ShowMyPC ShowMyPC software has four products and helps in accessing home/office PCs from remote locations as... read more
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Videos on Augmented Support

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Augmented Support Screenshots

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Augmented Support screenshot: Remote visualization
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Augmented Support screenshot: Remote visualization

Augmented Support FAQs

Augmented Support is Remote Access Software. Augmented Support offers the following functionalities:

  • Session Transfer
  • Session Recording
  • File Transfer
  • Feedback Collection
  • Diagnostic Tools
  • Screen Sharing
  • Live Chat

Learn more about Augmented Support features.

Here`s a list of the best alternatives for Augmented Support:

  1. monday.com
  2. GoTo Resolve
  3. TeamViewer
  4. VNC Connect
  5. RescueAssist

No, Augmented Support does not provide API.


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