Home/Remote Access Software/Augmented Support
Updated on: May 24, 2022

What is Augmented Support ?

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Augmented Support - Remote Access Software
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82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Augmented Support

Augment your technician's knowledge in real time
(1 Ratings) Write Review

Augmented Support eliminates the common frustrations of remote technical support. Say goodbye to mediocre support calls and improve your response times, lift your first-time-fix rates and lower your service costs. Outperform your competitors' technical support with our solution. No matter if its for customer or field support. The Augmented Support delivers tools that empower the expert to have direct impact on the user situation. The expert can see the user situation in real time and annotate on it to provide the necessary support.

Augmented Support Features Show All Features

Augmented Support Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Merelbeke, Belgium / +32 9 239 57 21
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Category Remote Access Software

Augmented Support Pricing

Pricing ModelFree Trial , Quotation Based
Augmented Support
Custom

Features

  • Real-time video annotations
  • Quick 2D icons
  • Screenshots and Pictures
  • Document sharing
  • Remote Object Visualization
  • Chat
  • Picture Call
  • Classic VIdeo Call
  • Multi-person call
  • Desktop screen sharing
  • Video Recording
  • Centralized Documentation
  • Offline Documenting
  • Offline Manual Consult
  • User Management
  • Call History

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 11/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Augmented Support pricing.

Augmented Support Alternatives Augmented Support Alternatives

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
TeamViewer
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TeamViewer TeamViewer is a remote desktop tool with the world’s largest and fastest remote connection... read more
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VNC Connect
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VNC Connect VNC Connect is screen sharing software that lets you connect to a remote computer anywhere in the... read more
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AnyDesk
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AnyDesk Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime.... read more
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
LogMeIn Rescue
(575 RATINGS)
LogMeIn Rescue Web-based remote support without pre-Installed software for PC's, Mac's and smartphones. Securely... read more
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
BeyondTrust Remote S...
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BeyondTrust Remote S... BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure... read more
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Augmented Support vs BeyondTrust Remote Support
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
RescueAssist
(471 RATINGS)
RescueAssist RescueAssist (formerly GoToAssist) is a platform used to support customers with a simple plugin.... read more
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
ISL Online
(295 RATINGS)
ISL Online ISL Online web-based remote desktop software is very easy to use and comes packed with suitable... read more
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Augmented Support vs ISL Online
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
ConnectWise Control
(4039 RATINGS)
ConnectWise Control ConnectWise Control is a remote support software connects anytime, anywhere access lets you... read more
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Augmented Support vs ConnectWise Control
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Zoho Assist
(391 RATINGS)
Zoho Assist Zoho Assist web-based remote access software helps in offering remote support and allows screen... read more
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Augmented Support vs Zoho Assist
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
ShowMyPC
(27 RATINGS)
ShowMyPC ShowMyPC software has four products and helps in accessing home/office PCs from remote locations as... read more
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Augmented Support vs ShowMyPC

Videos on Augmented Support

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Augmented Support Screenshots

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Augmented Support screenshot: Remote visualization
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Augmented Support screenshot: Remote visualization

Augmented Support FAQs

Augmented Support is Remote Access Software. Augmented Support offers the following functionalities:

  • Session Transfer
  • Session Recording
  • File Transfer
  • Feedback Collection
  • Diagnostic Tools
  • Screen Sharing
  • Live Chat

Learn more about Augmented Support features.

No, Augmented Support does not provide API.


Disclaimer

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