Home/Remote Access Software/Augmented Support
Updated on: May 7, 2021
What is Augmented Support ?
Augmented Support - Remote Access Software
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83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Augmented Support

Augment your technician's knowledge in real time
(1 Ratings) Write Review

Augmented Support eliminates the common frustrations of remote technical support. Say goodbye to mediocre support calls and improve your response times, lift your first-time-fix rates and lower your service costs. Outperform your competitors' technical support with our solution. No matter if its for customer or field support. The Augmented Support delivers tools that empower the expert to have direct impact on the user situation. The expert can see the user situation in real time and annotate on it to provide the necessary support.

Augmented Support Features Show All Features

Augmented Support Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Merelbeke, Belgium / +32 9 239 57 21
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Category Remote Access Software

Augmented Support Pricing

Pricing ModelFree Trial , Quotation Based
Augmented Support
Custom

Features

  • Real-time video annotations
  • Quick 2D icons
  • Screenshots and Pictures
  • Document sharing
  • Remote Object Visualization
  • Chat
  • Picture Call
  • Classic VIdeo Call
  • Multi-person call
  • Desktop screen sharing
  • Video Recording
  • Centralized Documentation
  • Offline Documenting
  • Offline Manual Consult
  • User Management
  • Call History

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 11/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Augmented Support FAQs

Augmented Support is Remote Access Software. Augmented Support offers the following functionalities:

  • Live Chat
  • Screen Sharing
  • Diagnostic Tools
  • Feedback Collection
  • File Transfer
  • Session Recording
  • Session Transfer

Learn more about Augmented Support features.

Augmented Support provides a custom pricing for their software.

Learn more about Augmented Support pricing.

No, Augmented Support does not offer a free plan.

Learn more about Augmented Support pricing.

No, Augmented Support does not provide API.

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AnyDesk
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Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that...
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ISL Online
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ISL Online
ISL Online web-based remote desktop software is very easy to use and comes packed with suitable features. You can remote access and monitor any Mac, Windows,...
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ConnectWise Control
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ConnectWise Control
ConnectWise Control is a remote support software connects anytime, anywhere access lets you remotely control devices and help your customers whether they’re...
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Zoho Assist
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Zoho Assist
Zoho Assist web-based remote access software helps in offering remote support and allows screen sharing. The software can also be run on Android and iOS. It...
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GoToMyPC
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GoToMyPC remote access software ensure high-speed connection and user access control. It offers multi-platform remote support across multiple devices. Users...
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Videos on Augmented Support

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Augmented Support Screenshots

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Augmented Support screenshot: Remote visualization
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Augmented Support screenshot: Remote visualization

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