The Average Cost of a basic Text Mining Software plan is $99 per month.
68% of Text Mining Software offer a Free Trial , while 10% offer a Freemium Model .
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Text Mining software transforms unstructured data into structured data and examines huge volume of data to extract out specific information. It uses Natural Language Processing (NLP) algorithms to recognize similar concepts present in an unstructured data set. This software can be integrated into your system through an API. Using this software, you can monitor your customer conversations in real-time that will help you to identify a potential crisis of your products and services at a very early stage. Incorporating this software in your organization will help you in fraud detection, identifying emerging trends and also to improve customer satisfaction.
When you are planning to purchase a text mining software, you need to consider the following key factors.
Typical Features
Allows import/export of data as PDF,PNG,HTML files
Integrates with geospatial tool to gather information based on geographical locations
Gives instant access to past customer conversations that is stored in library
Classifies structured and unstructured document based on analysis
Monitors activities of competitive products and services
Allows to monitor customer feedbacks in real-time
Groups and segregates audiences based on defined criteria
Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
Predicts customer behaviour and emerging trends based on real-time conversations
Available in multiple languages to support global customers
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