Zoom vs Squadcast Comparison

Remove All ADD PRODUCT Zoom Squadcast	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zoom Video Conferencing Software (36937 Ratings)	84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Squadcast Help Desk Software (44 Ratings)
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ADD PRODUCT	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zoom Video Conferencing Software (36937 Ratings)	84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Squadcast Help Desk Software (44 Ratings)
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Overview

Summary

Zoom comes with a range of cloud video conferencing capabilities, including HD voice and video functionality, dual streams for dual screens, the ability to join as a view-only attendee, as well as by Zoom Rooms and telephone dial-in. It also has accessibility features, which allow employees who have disabilities to schedule, attend, and participate in Zoom meetings and webinars. The group collaboration features allow for simultaneous screen sharing, group messaging, whiteboarding, annotation and co-annotation, iOS mirroring on iPhone or iPad, and the ability to share documents, photos, and videos. Zoom includes unlimited VOIP with toll free options in more than 60 countries available. You can also integrate any third-party teleconferencing service. Zoom lets you create a personal meeting ID and URL name to share with participants when you schedule your meetings. The security features enable you to give role-based control and include SSL encryption plus HTTPS access. ..read more

Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts, notification rules, escalations, schedules, runbooks, and more. Collaborate with your team on the same workspace to solve issues. The software integrates with the Email, Datadog, Slack, Papertrail, New Relic, and more. ..read more

Features

Alerts (Escalation)
Annotation and Markup Tools
Audio Conferencing
Auto Framing
Automated Routing
Automated Transcripts
Community Forums
Contract (SLA Management)
Customizable Branding
Document Storage
File Sharing
Guest users
HD Video Streaming
Hand Raising
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Live Preview
Macros (Templated Responses)
Meeting Scheduler
Multi-Channel Communication
Notification Blocker
Participant Permissions
Polls (Voting)
Remote Control
Screen Sharing
Self Service Portal
Session Recording
Social Media Integration
Surveys & Feedback
Switch Presenter
Ticket Management
Virtual Whiteboard

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

San Jose, California / +1 888-799-9666

New York City, NY

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Mobile - Windows
Mobile - BlackBerry
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Basic Free Personal Meeting Features Host up to 100 participants Unlimited 1 to 1 meeting 40 mins limit on group meetings Unlimited number of meetings Ticket support Video Conferencing Features: HD video, HD voice, Active speaker view, Fullscreen and gallery view, Simultaneous Screen Share, Join by telephone call-in, Virtual Background, Waiting Room Web Conferencing Features: Desktop and application sharing, Personal room or meeting ID, Instant or scheduled meetings, Chrome and Outlook plug-ins, Scheduling w/ Chrome Extensions, MP4 or M4A local recording, Private and group chat, Host controls, Raise hand Group Collaboration Features: Breakout Rooms, Mac, Windows, Linux, iOS and Android, Group messaging and presence, Screen share any iPad/iPhone app, Co-annotation on the shared screen, Keyboard/mouse control, Whiteboarding, Multi-share Security: Secure Socket Layer (SSL) encryption, AES 256 bits encryption Pro $14.99 /User/Month Features Includes features of the Basic plan, plus Includes 100 participants (more than 100 participants: custom) Meeting duration limit is 24 hrs User management Admin feature controls Reporting Custom Personal Meeting ID Assign scheduler 1GB of MP4 or M4A cloud recording REST API Skype for Business (Lync) interoperability Optional Add-on Plans Extra Cloud Recording Storage (starting at $40/mo) H.323/SIP Room Connector (starting at $49/mo) Join by Zoom Rooms (starting at $49/mo) Join by Toll-free dialing or Call Me (starting at $100/mo) Add Video Webinars (starting at $40/mo) Business $199.9 /Month Small and Medium Businesses, Starting at 10 hosts for $199.9 per month Features Minimum of 10 hosts Includes 300 participants Dedicated phone support Admin dashboard Vanity URL Option for on-premise deployment Managed domains Single sign-on Company branding Custom emails LTI integration Cloud Recording Transcripts Optional Add-on Plans Join by Toll-free dialing or Call Me (starting at $100/mo) Enterprise $19.99 /User/Month Starting at 100 hosts for $1,999 per month, Large Enterprise-Ready Features Minimum of 100 hosts Includes features of Business plan, plus Enterprise includes 500 participants Enterprise Plus includes 1,000 participants Unlimited Cloud Storage" Dedicated Customer Success Manager Executive Business Reviews Bundle discounts on Webinars and Zoom Rooms Education, Telehealth, Developers Others 1. Zoom for Education: Starting at $1800 billed annually for 20 hosts package Features HD Video and Audio Security and compliance Session recording and transcription Enhanced collaboration features Integrates seamlessly with LMS Accessibility for all learners 2. Zoom for Telehealth: Custom Features Includes features of Educational plan, plus Virtual counseling Immediate disaster response 3. Zoom for Developers: Custom Features Instant meetings User provisioning Flexibility Tablet and mobile access View Price Page	Essential Free Modern Incident Management. Features Upto 10 Users Services : 5 SLOs : 5 SLIs : Unlimited SLO Tracking Dashboards Response Actions : 100 Actions/Month Executable Runbooks : 100 Executions/Month ChatOps Integrations Incident War Rooms Historical Incidents Search (Last 30 Days) Number of Status Pages : 1 Public Status Page Subscribe to Public Status Page with Email Notification MTTA / MTTR Performance Report User and Incident Based Analytics Auto Recorded Incident Timelines Acknowledge / Resolve Incidents Incident Reassignment Incident Timelines Incident War Rooms Response Actions Unlimited Email and Push Notifications SMS Notifications : First 200 SMS Free Post this, $0.1 per SMS Phone Notifications : First 200 Calls Free Post this, $0.2 per Call Native Integrations with Event Sources Event Severity Levels Event Tags Incident Routing Based on Event Attributes On-Call Schedules Alert Forwarding Escalation Policies Squads Rule Based Alert Suppression Service Maintenance Windows Alert Deduplication Role Based Access Control API Request Limits : Upto 1000 API calls in Total Knowledge Base Data Retention : 6 Months Pro $12 /User/Month Rapid and Secure Incident Response - The SRE way Features Upto 25 Users Free Stakeholders : Upto 10 Services : Unlimited SLOs : Unlimited Includes features of Essential plan, plus Response Actions : Unlimited Executable Runbooks : Unlimited Number of Status Pages : 5 Private Status Page Exportable Incident Timelines SMS Notifications : Unlimited Free SMS Phone Notifications : Unlimited Free Calls Custom Integrations via REST API JIRA Integration SCM integrations for Dynamic Squads API Request Limits : Upto 1000 API calls in Total Phone, Email and Chat Data Retention : 1 Year Enterprise $25 /User/Month Reliability Orchestration at Scale with dedicated CRE (Customer Reliability Engineer) Features Unlimited Users Free Stakeholders : Unlimited Includes features of Pro plan, plus Number of Status Pages : Unlimited Single Sign-On (SSO) API Request Limits : Unlimited Dedicated Account Manager Customer Reliability Engineer Data Retention : Unlimited View Price Page

Zoom vs Squadcast

Overview

Features

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES