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Home/Video Conferencing Software/Zoom vs SquadcastUpdated on: January 31, 2023

Compare Zoom vs Squadcast

Remove All ADD PRODUCT Zoom Squadcast	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zoom Video Conferencing Software (56363 Ratings)	85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Squadcast Incident Management Software (100 Ratings)
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ADD PRODUCT	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zoom Video Conferencing Software (56363 Ratings)	85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Squadcast Incident Management Software (100 Ratings)
ADD PRODUCT	Visit Website	Visit Website

Overview

Summary

Zoom comes with a range of cloud video conferencing capabilities, including HD voice and video functionality, dual streams for dual screens, the ability to join as a view-only attendee, as well as by Zoom Rooms and telephone dial-in. It also has accessibility features, which allow employees who have disabilities to schedule, attend, and participate in Zoom meetings and webinars. The group collaboration features allow for simultaneous screen sharing, group messaging, whiteboarding, annotation and co-annotation, iOS mirroring on iPhone or iPad, and the ability to share documents, photos, and videos. Zoom includes unlimited VOIP with toll free options in more than 60 countries available. You can also integrate any third-party teleconferencing service. Zoom lets you create a personal meeting ID and URL name to share with participants when you schedule your meetings. The security features enable you to give role-based control and include SSL encryption plus HTTPS access. ..show more

Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts, notification rules, escalations, schedules, runbooks, and more. Collaborate with your team on the same workspace to solve issues. The software integrates with the Email, Datadog, Slack, Papertrail, New Relic, and more. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

San Jose, California / +1 888-799-9666

New York, New York

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Mobile - Windows
Mobile - BlackBerry
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Basic (Zoom Meetings) Free Personal meetings Features Host up to 100 participants Unlimited group meetings for up to 40 minutes Unlimited one-to-one meetings with a 30 hour time limit per meeting. Private & Group Chat Pro (Zoom Meetings) $14.99 /Month $149.90 per Year per License Great for small teams Features Includes features of the Basic plan, plus Host up to 100 participants Increase participants up to 1,000 with Large Meetings add-on Group meetings for up to 30 hours Social media streaming 1 GB cloud recording (per license) Purchase up to 9 licenses per account Add-ons* Audio Conferencing: Starting at $1,200 per year All paid plans come with local toll numbers, but Audio Plan allows you to add Call Out, global Toll-free and local dial-in for premium countries No charge to your participants to call in from any device Easily select one or multiple countries for Toll-free call-in Large Meetings: Starting at $600 per year Increase participants capacity for your meetings plan Include up to 500 or 1,000 interactive participants in a meeting Monthly and annual billing options available Cloud Storage: Starting at $480 per year Store, stream and download your video recordings from the Zoom Cloud MP4 or M4A file formats available Storage options include up to 3TB/month Premier Support Minimize downtime and get support issues resolved quickly with priority response Connect directly with support engineers to diagnose problems via phone, chat, or email With Premier+, a Technical Account Manager can be assigned to ensure issue resolution and automated escalation Premier Developer Support Prioritized technical resources & committed developer work hours available through tiered plans Quickly troubleshoot and resolve development issues within guaranteed target response times Directly communicate and easily manage open support cases via Zoom’s secure Developer Support Portal Get expert assistance with your developer administration needs including support for App Marketplace submissions, releases, and maintenance Business (Zoom Meetings) $19.99 /Month $199.90 per Year per License Small businesses Features Includes features of the Pro plan, plus Host up to 300 participants Increase participants up to 1,000 with Large Meetings add-on Single sign-on Recording transcripts Managed domains Company branding Up to 99 licenses Includes features of Add-Ons Starting at 10 licenses for $1,999 per Year Enterprise (Zoom Meetings) $19.99 /Month $240 per Year per License Large Enterprise-Ready Features* Includes features of the Business plan, plus Host up to 500 Participants Unlimited cloud storage Recording transcripts Includes features of Add-Ons Starting at 50 licenses for $12,000 per Year US & Canada Metered (Zoom Phone) $10 /User/Month $120 per User per Year Features* US & Canada Number Domestic SMS & MMS Help Tooltip icon Extension to extension and outbound calling. All outbound minutes will be metered. Make & receive calls from multiple devices and/or apps Advanced phone features Add-Ons Toll-Free numbers: Starting at $120 per year Add Toll-Free numbers to your phone plan to allow others to contact you free-of-charge Use as the designated company number or a personal direct line Additional Phone Numbers: Starting at $120 per year Add additional local, toll-free, or international premium numbers to your plan (support for a local phone number in Hong Kong SAR for an additional cost) Use the additional number as the designated company number or a personal direct line International Calling Add-On: Starting at $120 per year Add-on plan that can be purchased with any of the unlimited calling plans It provides unlimited international calling to the following countries / territory: US, Canada, UK, Ireland, Australia, New Zealand, Austria, Denmark, France, Germany, Italy, Portugal, Spain, Sweden, Belgium, Netherlands, Switzerland & Puerto Rico Premier Developer Support Prioritized technical resources & committed developer work hours available through tiered plans Quickly troubleshoot and resolve development issues within guaranteed target response times Directly communicate and easily manage open support cases via Zoom’s secure Developer Support Portal Get expert assistance with your developer administration needs including support for App Marketplace submissions, releases, and maintenance Zoom Phone Power Pack: $300 per User per Year Call Queue Real-time Analytics and Historical Reports Desktop Power User Experience US & Canada Unlimited (Zoom Phone) $15 /User/Year $180 per User per Year Unlimited Regional Calling Features US & Canada Number Domestic SMS & MMS Unlimited calling within US and Canada Advanced phone features Make & receive calls from multiple devices and/or apps Optional add-on: unlimited calling to 18 countries/territory Includes features of Add-ons Pro Global Select (Zoom Phone) $20 /User/Month $240 per User per Year Choose from 40+ Countries and Territory Features Direct dial number Unlimited domestic calling in your one of the 40+ countries and territory supported Help Tooltip icon Advanced phone features Make & receive calls from multiple devices and/or apps Optional add-on: unlimited calling to 18 countries/territory Includes features of Add-ons Zoom Webinar $79 /Month $690 per License per Year Up to 500 Attendees Features Unlimited webinar sessions for up to 30 hours each Ability to export registrant and attendee lists Integrate with CRM and marketing automation tools Monetize your webinar through paid registration Ability to live stream your webinar to third-party platforms Record your webinar to the cloud Access to post-session reporting Add-Ons Audio Conferencing: Starting at $1,200 per year All paid plans come with local toll numbers, but Audio Plan allows you to add Call Out, global Toll-free and local dial-in for premium countries No charge to your participants to call in from any device Easily select one or multiple countries for Toll-free call-in Cloud Storage: Starting at $480 per year Store, stream and download your video recordings from the Zoom Cloud MP4 or M4A file formats available Storage options include up to 3TB/month Zoom Event Services: Starting at $600 per event Work with Zoom Event experts to maximize your event Available services include consulting, live in-event support and white-glove event management Support available for Zoom Meetings, Zoom Webinar and Zoom Events Premier Developer Support: Prioritized technical resources & committed developer work hours available through tiered plans Quickly troubleshoot and resolve development issues within guaranteed target response times Directly communicate and easily manage open support cases via Zoom’s secure Developer Support Portal Get expert assistance with your developer administration needs including support for App Marketplace submissions, releases, and maintenance Based upon the Number of Attendees, the pricing plan varies. Zoom Events $99 /Month $890 per License per Year Up to 500 Attendees Features Includes features of Zoom Webinar plan, plus An all-in-one event management solution Event hubs for organizing and showcasing your events and hosts Host multi-session, multi-track and multi-day events where you can use either Zoom Webinar or Zoom Meetings (or both!) Customizable registration and ticketing options Attendee networking through a chat-enabled event lobby Live stream session content to event lobby and third-party platforms Post session recordings to Event Lobby and allow attendees to view after the event is completed Event analytics, including registration, attendance, event engagement and ticket sales With your purchase of Zoom Events, you will be able to schedule webinars in the webinar portal with all of the benefits of that come with a Zoom Webinar license. Includes features of Add-ons Based upon the Number of Attendees, the pricing plan varies. Zoom Rooms Licenses (Zoom Rooms) $49 /Month $499 per room per year Features One tap to join meeting rooms One click wireless proximity share Help Tooltip icon Wireless multishare Help Tooltip icon 720p HD video & audio Help Tooltip icon Supports up to 1,000 video participants, or 10,000 webinar viewers Help Tooltip icon Unlimited Digital Signage in and out of rooms Help Tooltip icon Unlimited Scheduling Displays Help Tooltip icon Room management Help Tooltip icon Touch interactive whiteboarding and co-annotation Help Tooltip icon Lighting and environmental room controls Help Tooltip icon Supports up to 10 room controllers Supports up to 3 displays Supports unlimited cameras in the room Help Tooltip icon One-click to join third party meetings Help Tooltip icon Works with Appliance hardware and an open hardware ecosystem Help Tooltip icon Calendar integrations with Office 365, Google, and Exchange User-friendly control interface Cloud meeting recording and transcription Add-ons Conference Room Connector: Starting at $49 per month Connect your H.323/SIP systems with desktop, tablet, mobile devices, Zoom Rooms and other H.323/SIP endpoints Works with many legacy endpoints including Polycom, Cisco, Lifesize and others Cloud-based or on-premise (VM) room connector Hardware as a Service: Starting as low as $25 per Month per Device Lease hardware monthly for low upfront costs and predictable budgets Easy upgrades to ensure your hardware is current Easily scale up (or down) your hardware as your organization grows Add Managed Services to install and monitor your hardware Professional Services: Professional Services will assess your needs and design the optimal configuration for your meeting spaces A project manager will be your single point of contact to remotely manage the implementation Zoom certified experts can complete the installation either on-site or remote Premier Developer Support: Prioritized technical resources & committed developer work hours available through tiered plans Quickly troubleshoot and resolve development issues within guaranteed target response times Directly communicate and easily manage open support cases via Zoom’s secure Developer Support Portal Get expert assistance with your developer administration needs including support for App Marketplace submissions, releases, and maintenance Zoom Rooms Enterprise (Zoom Rooms) $49 /Month $499 per Room per Year Features One tap to join meeting rooms One click wireless proximity share Help Tooltip icon Wireless multishare Help Tooltip icon 720p HD video & audio Help Tooltip icon Supports up to 1,000 video participants, or 10,000 webinar viewers Help Tooltip icon Unlimited Digital Signage in and out of rooms Help Tooltip icon Unlimited Scheduling Displays Help Tooltip icon Room management Help Tooltip icon Touch interactive whiteboarding and co-annotation Help Tooltip icon Lighting and environmental room controls Help Tooltip icon Supports up to 10 room controllers Supports up to 3 displays Supports unlimited cameras in the room Help Tooltip icon One-click to join third party meetings Help Tooltip icon Works with Appliance hardware and an open hardware ecosystem Help Tooltip icon Calendar integrations with Office 365, Google, and Exchange User-friendly control interface Cloud meeting recording and transcription Includes features of Add-ons Pro (Zoom United) $30 /User/Month $300 per User per Year Purchase up to 9 licenses per account Features* Phone Unlimited calling within Global Select Global Select phone number for every user Dial by name directory Automatic call distribution Optional add-on: unlimited calling in up to 18 other countries Meetings Host meetings up to 100 participants 1 GB cloud storage recording (per license) Social media streaming Add-ons Toll-Free numbers: Starting at $10 per month Add Toll-Free numbers to your phone plan to allow others to contact you free-of-charge Use as the designated company number or a personal direct line. Additional Phone Numbers: Starting at $10 per month Add additional local, toll-free, or international premium numbers to your plan (support for a local phone number in Hong Kong SAR for an additional cost) Use the additional number as the designated company number or a personal direct line. International Calling Add-On: Starting at $10 per month Add-on plan that can be purchased with any of the unlimited calling plans It provides unlimited international calling to the following countries / territory: US, Canada, UK, Ireland, Australia, New Zealand, Austria, Denmark, France, Germany, Italy, Portugal, Spain, Sweden, Belgium, Netherlands, Switzerland & Puerto Rico. Premier Developer Support: Prioritized technical resources & committed developer work hours available through tiered plans Quickly troubleshoot and resolve development issues within guaranteed target response times Directly communicate and easily manage open support cases via Zoom’s secure Developer Support Portal Get expert assistance with your developer administration needs including support for App Marketplace submissions, releases, and maintenance Zoom Phone Power Pack: $25 per User per Month Call Queue Real-time Analytics and Historical Reports Desktop Power User Experience Business (Zoom United) $35 /User/Month $350 per User per Year Starting at 10 licenses for $3,500/year Features* Phone Includes all the phone features of Zoom United Pro Unlimited calling within Global Select Optional add-on: unlimited calling in up to 18 other countries Meetings Host meetings up to 300 participants Single sign-on Recording transcripts Managed domains Company branding Includes features of Add-ons Enterprise (Zoom United) $35 /User/Month $420 per User per Year Starting at 100 licenses for $42,000/year Features* Phone Includes all the phone features of Zoom United Business Unlimited calling within Global Select Optional add-on: unlimited calling in up to 18 other countries Meetings Host meetings up to 500 participants Single sign-on Recording transcripts Managed domains Company branding Includes features of Add-ons Zoom Contact Center Custom Features Webchat, SMS, voice & video channels Video waiting rooms Routing profiles All outbound minutes will be metered Native supervisor and agent experience Agent profile management Built-in analytics to measure productivity Per-agent licensing Add-on Zoom US & Canada Virtual Service Phone Numbers: Starting at $60 per year Add virtual service numbers to your Contact Center plan to allow customers to contact your organization Available in US & Canada. Low incoming call rates. Limited outbound capabilities Zoom US/Canada Toll-Free Phone Number: Starting at $60 per year Add Toll-Free phone numbers to your Contact Center plan to allow customers to contact your organization free of charge Available in US & Canada. Attractive incoming call rates View Price Page	Essential Free Features Unlimited Email and Push Notifications SMS Notifications: First 200 SMS Free Post this, $0.1 per SMS Phone Notifications: First 200 Calls Free Post this, $0.2 per Call Native Integrations with Event Sources Event Severity Levels Event Tags Incident Routing Based on Event Attributes Custom Integrations via API On-Call Schedules Schedule Overrides Escalation Policies Squads Rule-Based Alert Suppression Service Maintenance Windows Alert Deduplication Multiple Alert Sources for one Service Role Based Access Control API Request Limits Knowledge Base Data Retention: 6 Months Pro $12 /User/Month Features Free Stakeholders: Up to 10 Includes features of Essential plan, plus Number of Status Pages: 5 SMS Notifications: Unlimited Free SMS Phone Notifications: Unlimited Free Calls JIRA Integration SCM Integrations for Dynamic Squads Phone, Email, and Chat Private Status Page Exportable Incident Timelines Enterprise $25 /User/Month Features Unlimited Users Includes features of Pro plna, plus Single Sign-On (SSO) Dedicated Account Manager Customer Reliability Engineer Data Retention: Unlimited # of Status Pages: Unlimited View Price Page

SCREENSHOTS

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Squadcast Screenshots

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INTEGRATIONS

Google Calendar
Pardot
Epic
Slack
Otter.ai
Adobe Marketo Engage
Zylo
Box
Microsoft OneDrive for Business
Panopto
Acuity Scheduling
Google Drive
Gong
HubSpot CRM
Salesforce
Oracle Eloqua
Zapier
Adaptive Shield
Okta
Google Workspace
APIANT

GitHub
MongoDB
Datadog APM
Slack
Okta
Jira

ALTERNATIVES

Top alternatives to Zoom

Cisco Webex Meetings

Skype for Business

Top alternatives to Squadcast

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