Home/Compare/Zoom vs Squadcast
Updated on: October 21, 2020

Zoom vs Squadcast

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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

Zoom comes with a range of cloud video conferencing capabilities, including HD voice and video functionality, dual streams for dual screens, the ability to join as a view-only attendee, as well as by Zoom Rooms and telephone dial-in. It also has accessibility features, which allow employees who have disabilities to schedule, attend, and participate in Zoom meetings and webinars. The group collaboration features allow for simultaneous screen sharing, group messaging, whiteboarding, annotation and co-annotation, iOS mirroring on iPhone or iPad, and the ability to share documents, photos, and videos. Zoom includes unlimited VOIP with toll free options in more than 60 countries available. You can also integrate any third-party teleconferencing service. Zoom lets you create a personal meeting ID and URL name to share with participants when you schedule your meetings. The security features enable you to give role-based control and include SSL encryption plus HTTPS access. ..read more

Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts, notification rules, escalations, schedules, runbooks, and more. Collaborate with your team on the same workspace to solve issues. The software integrates with the Email, Datadog, Slack, Papertrail, New Relic, and more. ..read more

Features

Alerts (Escalation)

Annotation and Markup Tools

Audio Conferencing

Auto Framing

Automated Routing

Automated Transcripts

Community Forums

Contract (SLA Management)

Customizable Branding

Document Storage

File Sharing

Guest users

HD Video Streaming

Hand Raising

Incident Management

Knowledge Base

Known Issue Management

Live Chat

Live Preview

Macros (Templated Responses)

Meeting Scheduler

Multi-Channel Communication

Notification Blocker

Participant Permissions

Polls (Voting)

Remote Control

Screen Sharing

Self Service Portal

Session Recording

Social Media Integration

Surveys & Feedback

Switch Presenter

Ticket Management

Virtual Whiteboard

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Jose, California / +1 888-799-9666

New York City, NY

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Personal Meeting

Features

  • Host up to 100 participants
  • Unlimited 1 to 1 meeting
  • 40 mins limit on group meetings
  • Unlimited number of meetings
  • Ticket support
  • Video Conferencing Features: HD video, HD voice, Active speaker view, Fullscreen and gallery view, Simultaneous Screen Share, Join by telephone call-in, Virtual Background, Waiting Room
  • Web Conferencing Features: Desktop and application sharing, Personal room or meeting ID, Instant or scheduled meetings, Chrome and Outlook plug-ins, Scheduling w/ Chrome Extensions, MP4 or M4A local recording, Private and group chat, Host controls, Raise hand
  • Group Collaboration Features: Breakout Rooms, Mac, Windows, Linux, iOS and Android, Group messaging and presence, Screen share any iPad/iPhone app, Co-annotation on the shared screen, Keyboard/mouse control, Whiteboarding, Multi-share
  • Security: Secure Socket Layer (SSL) encryption, AES 256 bits encryption
Pro
$14.99 /User/Month

Features

  • Includes features of the Basic plan, plus
  • Includes 100 participants (more than 100 participants: custom)
  • Meeting duration limit is 24 hrs
  • User management
  • Admin feature controls
  • Reporting
  • Custom Personal Meeting ID
  • Assign scheduler
  • 1GB of MP4 or M4A cloud recording
  • REST API
  • Skype for Business (Lync) interoperability
  • Optional Add-on Plans
    • Extra Cloud Recording Storage (starting at $40/mo)
    • H.323/SIP Room Connector (starting at $49/mo)
    • Join by Zoom Rooms (starting at $49/mo)
    • Join by Toll-free dialing or Call Me (starting at $100/mo)
    • Add Video Webinars (starting at $40/mo)
Business
$199.9 /Month

Small and Medium Businesses,

Starting at 10 hosts for $199.9 per month

Features

  • Minimum of 10 hosts
  • Includes 300 participants
  • Dedicated phone support
  • Admin dashboard
  • Vanity URL
  • Option for on-premise deployment
  • Managed domains
  • Single sign-on
  • Company branding
  • Custom emails
  • LTI integration
  • Cloud Recording Transcripts
  • Optional Add-on Plans
    • Join by Toll-free dialing or Call Me (starting at $100/mo)
Enterprise
$19.99 /User/Month

Starting at 100 hosts for $1,999 per month, Large Enterprise-Ready

Features

  • Minimum of 100 hosts
  • Includes features of Business plan, plus
  • Enterprise includes 500 participants
  • Enterprise Plus includes 1,000 participants
  • Unlimited Cloud Storage"
  • Dedicated Customer Success Manager
  • Executive Business Reviews
  • Bundle discounts on Webinars and Zoom Rooms
Education, Telehealth, Developers
Others

1. Zoom for Education: Starting at $1800 billed annually for 20 hosts package

Features

  • HD Video and Audio
  • Security and compliance
  • Session recording and transcription
  • Enhanced collaboration features
  • Integrates seamlessly with LMS
  • Accessibility for all learners

2. Zoom for Telehealth: Custom

Features

  • Includes features of Educational plan, plus
  • Virtual counseling
  • Immediate disaster response

3. Zoom for Developers: Custom

Features

  • Instant meetings
  • User provisioning
  • Flexibility
  • Tablet and mobile access
View Price Page
Essential
Free

Modern Incident Management.

Features

  • Upto 10 Users
  • Services : 5
  • SLOs : 5
  • SLIs : Unlimited
  • SLO Tracking Dashboards
  • Response Actions : 100 Actions/Month
  • Executable Runbooks : 100 Executions/Month
  • ChatOps Integrations
  • Incident War Rooms
  • Historical Incidents Search (Last 30 Days)
  • Number of Status Pages : 1
  • Public Status Page
  • Subscribe to Public Status Page with Email Notification
  • MTTA / MTTR Performance Report
  • User and Incident Based Analytics
  • Auto Recorded Incident Timelines
  • Acknowledge / Resolve Incidents
  • Incident Reassignment
  • Incident Timelines
  • Incident War Rooms
  • Response Actions
  • Unlimited Email and Push Notifications
  • SMS Notifications : First 200 SMS Free Post this, $0.1 per SMS
  • Phone Notifications : First 200 Calls Free Post this, $0.2 per Call
  • Native Integrations with Event Sources
  • Event Severity Levels
  • Event Tags
  • Incident Routing Based on Event Attributes
  • On-Call Schedules
  • Alert Forwarding
  • Escalation Policies
  • Squads
  • Rule Based Alert Suppression
  • Service Maintenance Windows
  • Alert Deduplication
  • Role Based Access Control
  • API Request Limits : Upto 1000 API calls in Total
  • Knowledge Base
  • Data Retention : 6 Months
Pro
$12 /User/Month

Rapid and Secure Incident Response - The SRE way

Features

  • Upto 25 Users
  • Free Stakeholders : Upto 10
  • Services : Unlimited
  • SLOs : Unlimited
  • Includes features of Essential plan, plus
  • Response Actions : Unlimited
  • Executable Runbooks : Unlimited
  • Number of Status Pages : 5
  • Private Status Page
  • Exportable Incident Timelines
  • SMS Notifications : Unlimited Free SMS
  • Phone Notifications : Unlimited Free Calls
  • Custom Integrations via REST API
  • JIRA Integration
  • SCM integrations for Dynamic Squads
  • API Request Limits : Upto 1000 API calls in Total
  • Phone, Email and Chat
  • Data Retention : 1 Year
Enterprise
$25 /User/Month

Reliability Orchestration at Scale with dedicated CRE (Customer Reliability Engineer)

Features

  • Unlimited Users
  • Free Stakeholders : Unlimited
  • Includes features of Pro plan, plus
  • Number of Status Pages : Unlimited
  • Single Sign-On (SSO)
  • API Request Limits : Unlimited
  • Dedicated Account Manager
  • Customer Reliability Engineer
  • Data Retention : Unlimited
View Price Page

SCREENSHOTS

Zoom Screenshots
View 0 screenshot(s)
Squadcast Screenshots
View 6 screenshot(s)

INTEGRATIONS

  • Acuity Scheduling
  • Google Drive
  • Slack
  • Salesforce
  • Infusionsoft by Keap
  • Marketo
  • Zapier
  • Okta
  • Panopto
  • GitHub
  • MongoDB
  • Datadog APM
  • Slack
  • Okta
  • Jira

ALTERNATIVES

Top alternatives to Zoom

Google Meet
Skype for Business
Cisco Webex Meetings
join.me
Whereby

Top alternatives to Squadcast

Zoom
Front
SysAid
LiveAgent
Freshdesk