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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoom logo
Video Conferencing Software

4.5 19,850 user ratings

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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lark logo
Collaboration Software

4.6 13 user ratings

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Overview

Description Zoom comes with a range of cloud video conferencing capabilities, including HD voice and video functionality, dual streams for dual screens, the ability to join as a view-only attendee, as well as by Zoom Rooms and telephone dial-in. It also has accessibility features, which allow employees who have disabilities to schedule, attend, and participate in Zoom meetings and webinars. The group collaboration features allow for simultaneous screen sharing, group messaging, whiteboarding, annotation and co-annotation, iOS mirroring on iPhone or iPad, and the ability to share documents, photos, and videos. Zoom includes unlimited VOIP with toll free options in more than 60 countries available. You can also integrate any third-party teleconferencing service. Zoom lets you create a personal meeting ID and URL name to share with participants when you schedule your meetings. The security features enable you to give role-based control and include SSL encryption plus HTTPS access. Read more Lark is a remote working and video-conferencing application. The platform has been created to help teams that have members working at multiple locations to work efficiently. Its core features include advanced video conference, chat, calendar, document creation, and storage to deliver the best results to the teams. All the user data is stored in the cloud and made available to them with just a click. Organizations can use the Lark Docs feature, which creates beautiful and collaborative workspaces. Lark helps to create a robust professional document like official letters or contracts with real-time commenting. Additionally, this platform also consists of a calendar feature that can help teams arrange client meetings and keep track of project due dates. Another essential element is its next-gen language translator, who helps communicate in over 100 languages in real-time. Lark works as a virtual office, combining the necessary collaborative tools in its own platform. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $12.49. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $12.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    100%
  • Momentum
    73%
  • Popularity
    99%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    70%
  • Popularity
    85%
SaaSworthy Awards # 1 Most Worthy # 1 Most Popular # 3 Most Worthy # 18 Fastest Growing

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 19,850 user ratings
4.6/5 13 user ratings
Ratings Distribution
  • Excellent

    62.7%
  • Very Good

    30.9%
  • Average

    3.9%
  • Poor

    0.5%
  • Terrible

    2.1%
  • Excellent

    76%
  • Very Good

    14.7%
  • Average

    7%
  • Poor

    0.8%
  • Terrible

    1.6%
Review Summary

Zoom is a popular video conferencing platform trusted by businesses and individuals globally. Users appreciate its ease of use, reliability, and high-quality video and audio. It offers a wide range of features, including screen sharing, breakout rooms, and virtual backgrounds, making it suitable for various communication needs. However, some users have concerns about its potential security vulnerabilities and the occasional technical issues. Overall, Zoom is a dependable video conferencing solution that facilitates effective communication and collaboration among remote teams and individuals.

Users praise Lark's user-friendly interface, seamless integration with other tools and apps, and comprehensive features that cater to various team collaboration needs. They appreciate its ease of use, time-saving capabilities, and ability to enhance team communication and productivity. However, some reviewers mention occasional technical glitches and a learning curve for new users. Additionally, a few users express concerns about data privacy and security, although Lark emphasizes its commitment to user data protection. Overall, Lark receives positive feedback for its user-centric design, effective collaboration tools, and potential to streamline team workflows.

Pros & Cons
  • Cloud-based video conferencing with HD voice and video
  • Accessibility features for employees with disabilities
  • Unlimited VOIP with toll-free options in over 60 countries
  • Role-based control and SSL encryption for security
  • Integrates with third-party teleconferencing services
  • Potential security vulnerabilities
  • Occasional technical issues
  • All-in-one platform for remote working and video conferencing
  • Advanced video conferencing, chat, calendar, and document creation
  • Cloud storage for easy access to user data
  • Next-gen language translator for real-time communication in over 100 languages
  • User-friendly interface and seamless integration with other tools
  • Occasional technical glitches
  • Learning curve for new users
  • Concerns about data privacy and security
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $12.49. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $12.00. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Basic Free

Pro $12.49 $14.99 per user / month

Business $16.65 $19.99 per user / month

Business Plus $20.83 $25.00 per month

Enterprise Custom

Starter Free

Pro $12.00 $12.00 per user / month

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Not Available Virtual Office
+ 8 More
Videos Video Thumbnail
+ 5 More
Video Thumbnail
+ 8 More

Vendor information

Company Details Located in: San Jose, California Founded in: 2011 Located in: Singapore, Singapore
Contact Details

+1 888-799-9666

https://zoom.us/

Not available

https://www.larksuite.com/

Social Media Handles

FAQs

What are the key features of Zoom?

Zoom offers HD video and audio, dual streams, accessibility features, group collaboration tools, unlimited VOIP, and security features like SSL encryption and role-based control.

What are the key features of Lark?

Lark provides advanced video conferencing, chat, calendar, document creation, and storage, along with a next-gen language translator and a virtual office environment.

What are the alternatives to Zoom?

Some alternatives to Zoom include Cisco Webex Meetings, 8x8 Video Conferencing, VideoMeet, Zip Conferencing, and Cisco Webex Teams.

What are the alternatives to Lark?

Alternatives to Lark include Google Workspace, CollaborateCloud, Zoho Cliq, Google Admin Console, and Zoom.

What are the integrations available for Zoom?

Zoom integrates with Google Calendar, Salesforce Marketing Cloud Account Engagement, Epic, Slack, Otter.ai, Adobe Marketo Engage, Zylo, Box, Microsoft OneDrive for Business, Panopto, Acuity Scheduling, Google Drive, Gong, HubSpot CRM, Salesforce, Oracle Eloqua, Zapier, Adaptive Shield, Okta, Google Workspace, and APIANT.

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