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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoom logo
Video Conferencing Software

1.6 1,149 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AnyDesk logo
Remote Access Software

2.9 940 user ratings

View Details
Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Assist logo

Zoho Assist

Remote Access Software

4.4 5,184 user ratings

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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description Zoom comes with a range of cloud video conferencing capabilities, including HD voice and video functionality, dual streams for dual screens, the ability to join as a view-only attendee, as well as by Zoom Rooms and telephone dial-in. It also has accessibility features, which allow employees who have disabilities to schedule, attend, and participate in Zoom meetings and webinars. The group collaboration features allow for simultaneous screen sharing, group messaging, whiteboarding, annotation and co-annotation, iOS mirroring on iPhone or iPad, and the ability to share documents, photos, and videos. Zoom includes unlimited VOIP with toll free options in more than 60 countries available. You can also integrate any third-party teleconferencing service. Zoom lets you create a personal meeting ID and URL name to share with participants when you schedule your meetings. The security features enable you to give role-based control and include SSL encryption plus HTTPS access. Read more Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that users can work seamlessly without wasting any time. It allows users to provide amazing customer service and fast solutions from any location. AnyDesk can be run on platforms like Windows, MacOs, Linux, FreeBSD, iOS or Android with no extra charges. Users can enjoy the best experience with 60 fps on local networks and most internet connections. It’s the perfect app for software vendors or app developers who can offer remote support and monitoring to solve customer issues from a central office. Users can easily connect from everywhere on any device using unattended access. About performance, DeskRT is a smart codec that forms the very foundation of the software. It compresses and transfers image data between computers smoothly. The Banking standard TLS 1.2 technology protects the computer from any unauthorized access. Read more Zoho Assist is a web-based remote access software designed to provide seamless remote support and facilitate screen sharing. Compatible with both Android and iOS, it simplifies the management of unmanaged systems. Users can transfer files of up to 100GB between computers and devices across various networks. Real-time collaboration is made effortless, enabling virtual meetings and training sessions with ease. Zoho Assist also features remote rebooting and reconnecting capabilities, allowing users to enjoy unattended remote access with just a click. Additionally, it offers the ability to remotely control power options such as restart, shutdown, log off, and hibernate. Plus, its firewall-friendly design ensures smooth operation. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Available
  • Starts at $13.33. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $22.9. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    91%
  • Momentum
    69%
  • Popularity
    99%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    79%
  • Popularity
    85%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    75%
  • Popularity
    73%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    69%
  • Popularity
    94%
SaaSworthy Awards # 1 Most Worthy # 1 Most Popular
Not Available
# 4 Fastest Growing # 3 Most Searched
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Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
1.6/5 1,149 user ratings
2.9/5 940 user ratings
4.4/5 5,184 user ratings
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    9.3%
  • Very Good

    3.7%
  • Average

    3.5%
  • Poor

    6.8%
  • Terrible

    76.8%
  • Excellent

    36.3%
  • Very Good

    9.4%
  • Average

    7%
  • Poor

    5.4%
  • Terrible

    41.9%
  • Excellent

    74.5%
  • Very Good

    13.7%
  • Average

    1.9%
  • Poor

    1.1%
  • Terrible

    8.8%
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments

    Ease of Use, Breakout Rooms, Video Quality, Connectivity

    Customer Support, Audio Issues, Random Glitches, Security Concerns

    Ease of Use, Fast and Reliable Connections, Cross-Platform Compatibility, Unattended Access

    Security Concerns, Mobile App Functionality, Customer Support Responsiveness, Occasional Connectivity Issues

    Affordable Pricing, Ease of Use, Cross-Platform Compatibility, Extensive Integrations

    Occasional Performance Issues, Unreliable Wake-on-LAN Functionality, Limited Mobile Device Support, Confusing Multi-Monitor Navigation

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

Zoom is a popular video conferencing platform trusted by businesses and individuals globally. Users appreciate its ease of use, reliability, and high-quality video and audio. It offers a wide range of features, including screen sharing, breakout rooms, and virtual backgrounds, making it suitable for various communication needs. However, some users have concerns about its potential security vulnerabilities and the occasional technical issues. Overall, Zoom is a dependable video conferencing solution that facilitates effective communication and collaboration among remote teams and individuals.

Users widely praise AnyDesk for its exceptional remote desktop capabilities, highlighting its seamless performance, minimal latency, and user-friendly interface. They appreciate its cross-platform compatibility, allowing effortless connections between various devices. The software's security features, such as end-to-end encryption and two-factor authentication, instill confidence in users. Additionally, AnyDesk's customer support receives positive feedback for its responsiveness and helpfulness. However, some users mention occasional connection issues and suggest improvements in mobile app functionality. Overall, AnyDesk is highly regarded for its reliable remote access solutions, earning it a strong reputation among users.

Reviewers applaud Zoho Assist's user-friendly interface, describing it as intuitive and easy to navigate. They find its remote control features impressive, enabling seamless access and control of customer devices. Additionally, Zoho Assist's ability to transfer files and share screens earns praise for enhancing collaboration. While some users appreciate its affordable pricing, others suggest improvements in documentation and customer support. Overall, Zoho Assist is recognized for its user-friendly interface, efficient remote control, and budget-friendly plans, making it a strong option for remote assistance needs.

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $13.33. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $22.9. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Workplace Basic Free

Workplace Pro $13.33 $16.99 per user / month

Workplace Business $18.33 $21.99 per user / month

Workplace Enterprise Custom

Free Free

Solo $22.90 $22.90 per month

Standard $35.90 $35.90 per month

Advanced $79.90 $79.90 per month

Ultimate Custom

Free Free

Standard (Remote Support) $10.00 $12.00 per user / month

Professional (Remote Support) $15.00 $18.00 per user / month

Enterprise (Remote Support) $24.00 $28.00 per user / month

Standard (Unattended Access) $10.00 $12.00 per user / month

Professional (Unattended Access) $15.00 $18.00 per user / month

NinjaOne Custom

 
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Screenshots & Videos

Screenshots Not Available AnyDesk screenshot
+ 4 More
Downloads
+ 11 More
Alerts
+ 3 More
Videos Video Thumbnail
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Video Thumbnail
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Vendor information

Company Details Located in: San Jose, California Founded in: 2011 Located in: Stuttgart, Germany Founded in: 2014 Located in: Pleasanton, CA Founded in: 1996 Located in: Austin, TX
Contact Details

+1 888-799-9666

https://zoom.us/

+49 711 184270 00

https://anydesk.com/

+1 (888) 900-9646

https://www.zoho.com/assist/

+1 888 542-8339

https://www.ninjaone.com/

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