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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can ask for feedback in a variety of ways, including sending online survey links via email or SMS, embedding surveys on your website, or sending surveys via an API. You can also ask for feedback on a range of devices, such as iPhones and iPads, as well as Android phones and tablets, and you can even set Zonka surveys up on kiosk or in-store devices. Zonka helps you understand your customer satisfaction levels by enabling you to run transactional and relationship NPS surveys. Once your customers have filled these surveys out, you can access your NPS score on your dashboard immediately, as well as view more detailed information in Zonka’s NPS reports. You can also send out and customize customer satisfaction score (CSAT) surveys, and measure your Customer Effort Score (CES). Read more | SurveyLegend provides insights into customers’ needs and expectations with its dynamic, eye-catching, and customisable survey creation service. The software allows you to create, design, and configure a survey for any kind of questions and then share them with your target audience via email, SMS, blogs, Facebook, or Twitter. The SurveyLegend platform then analyses the responses as they come in to give you insightful data analytics in real time. The survey creation service is available in four different packages – Free, Pro, Business, and Legendary, each with a ton of options for customisations. From unlimited questions for every survey to the freedom to create your own on any device using the drag-and-drop editor, SurveyLegend is a truly versatile tool. Read more |
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SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 3 Highly Rated # 4 Fastest Growing |
Total Features |
28 Features
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0 Features
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Common Features for All |
Anonymous Feedback
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Employee NPS
Feedback Management
Kiosk Survey
Mobile Survey
Multi-language Support
Offline Survey
Polls (Voting)
Predictive Analysis
Pulse Surveys
Question Branching
Question Library
Reporting (Analytics)
SMS Surveys
Sentiment Analysis
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Builder
Text Analytics
Third-party Integration
Web Pop-up Survey
Web Widget Survey
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Anonymous Feedback
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Employee NPS
Feedback Management
Kiosk Survey
Mobile Survey
Multi-language Support
Offline Survey
Polls (Voting)
Predictive Analysis
Pulse Surveys
Question Branching
Question Library
Reporting (Analytics)
SMS Surveys
Sentiment Analysis
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Builder
Text Analytics
Third-party Integration
Web Pop-up Survey
Web Widget Survey
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Zonka Feedback is a customer feedback management software praised for its user-friendly interface, customizable surveys, and robust reporting capabilities. Reviewers appreciate the ease of creating and distributing surveys, the ability to collect feedback from multiple channels, and the detailed analytics and insights provided. However, some users have expressed concerns about the occasional technical glitches and the need for more advanced features like sentiment analysis and integration with other systems. Overall, Zonka Feedback is a solid choice for businesses seeking an intuitive and effective tool to gather and analyze customer feedback. |
SurveyLegend users appreciate its ease of use, comprehensive features, and excellent customer support. They find it user-friendly, even for beginners, and highlight the intuitive interface, well-organized layout, and helpful tutorials. The platform's extensive features, including survey creation, customization options, data analysis, and reporting capabilities, are highly praised. Users also commend the prompt and knowledgeable customer support, which is always ready to assist with any queries or issues. Overall, SurveyLegend is well-received for its user-friendliness, feature-richness, and exceptional customer service. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essential $24.00 $29.00 per month Professional $79.00 $99.00 per month Growth $169.00 $199.00 per month Enterprise $429.00 $499.00 per month |
Starter Free Pro $15.00 $19.00 per month Business $25.00 $39.00 per month Legendary $65.00 $89.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 4 More
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+ 5 More
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Videos |
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Company Details | Located in: New Delhi, India Founded in: 2014 | Located in: Malmo, Sweden - 211 22 Founded in: 2010 |
Contact Details |
+91 99998 49771 https://www.zonkafeedback.com/ |
+46-760 27 83 88 https://www.surveylegend.com/ |
Social Media Handles |
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