|
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
Description | Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can ask for feedback in a variety of ways, including sending online survey links via email or SMS, embedding surveys on your website, or sending surveys via an API. You can also ask for feedback on a range of devices, such as iPhones and iPads, as well as Android phones and tablets, and you can even set Zonka surveys up on kiosk or in-store devices. Zonka helps you understand your customer satisfaction levels by enabling you to run transactional and relationship NPS surveys. Once your customers have filled these surveys out, you can access your NPS score on your dashboard immediately, as well as view more detailed information in Zonka’s NPS reports. You can also send out and customize customer satisfaction score (CSAT) surveys, and measure your Customer Effort Score (CES). Read more | Feedbacks is a feedback capturing tool that makes use of emojis to deliver seamless feedback to users about their digital products or services. The tool sports 2828 emojis to choose from and provide detailed analytics of feedback to help users improve their products. They can even position their widgets as per their need. All that the user has to do is place a small script on his/her website before customizing the widget. They can then simply collect feedback and understand what visitors think about their products or services. The tool comes with a free plan that includes 41 emojis along with basic analytics. The paid version extends the access to all emojis along with detailed analytics and customization options. Feedbacks claims that through it, users can easily receive up to 10 times the user feedback that they normally receive. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
Not Available
|
Ratings Distribution |
|
Not Available
|
Review Summary |
Zonka Feedback is a customer feedback management software praised for its user-friendly interface, customizable surveys, and robust reporting capabilities. Reviewers appreciate the ease of creating and distributing surveys, the ability to collect feedback from multiple channels, and the detailed analytics and insights provided. However, some users have expressed concerns about the occasional technical glitches and the need for more advanced features like sentiment analysis and integration with other systems. Overall, Zonka Feedback is a solid choice for businesses seeking an intuitive and effective tool to gather and analyze customer feedback. |
Not Available
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Essential $24.00 $29.00 per month Professional $79.00 $99.00 per month Growth $169.00 $199.00 per month Enterprise $429.00 $499.00 per month |
Free Free PRO $49.00 $49.00 per month |
View Detailed Pricing
|
View Detailed Pricing
|
|
Emojics
4.6 Based on 16 Ratings |
|
Screenshots |
+ 4 More
|
Not Available |
Videos | Not Available |
Company Details | Located in: New Delhi, India Founded in: 2014 |
Not available |
Contact Details |
+91 99998 49771 https://www.zonkafeedback.com/ |
Not available https://feedbacks.app/ |
Social Media Handles |
|
Not available |
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.