98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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88%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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88%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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Visit Website
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Summary |
Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can ask for feedback in a variety of ways, including sending online survey links via email or SMS, embedding surveys on your website, or sending surveys via an API. You can also ask for feedback on a range of devices, such as iPhones and iPads, as well as Android phones and tablets, and you can even set Zonka surveys up on kiosk or in-store devices. Zonka helps you understand your customer satisfaction levels by enabling you to run transactional and relationship NPS surveys. Once your customers have filled these surveys out, you can access your NPS score on your dashboard immediately, as well as view more detailed information in Zonka’s NPS reports. You can also send out and customize customer satisfaction score (CSAT) surveys, and measure your Customer Effort Score (CES). ..show more |
Emojics is an innovative customer engagement tool that helps all website owners to collect feedback and leads, analyzing users emotions. Increase the number of your subscribers capturing when they like your service. With reaction buttons, you can interact with your users based on their feelings. The service changes the way to ask and collect feedback. People love to share their feelings but they hate wasting time. Be able to interact with your users knowing their feeling is a huge power. Promote, notify and convert site visitors with the reaction buttons. ..show more |
Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person |
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Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link |
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Customer NPS Helps to track customer loyalty towards a specific brand or service |
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Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time |
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Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences |
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Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email |
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Employee NPS Helps to measure employee engagement and loyalty towards a business |
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Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task |
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Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad |
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Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go |
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Multi-language Support Available in multiple languages to support global customers |
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Offline Survey Allows users to complete the survey responses without requiring an internet connection. |
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Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar |
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Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations |
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Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis |
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Question Branching Allows respondents to screen questions and give answer to the relevant questions only |
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Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys |
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Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. |
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SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate |
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Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. |
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Site Intercept Survey Captures value from your website visitors with targeted, engaging messages |
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Skip Logic It hides the irrelevant pages or questions based on previous responses. |
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Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive |
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Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor |
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Text Analytics Improves customer engagement by analyzing the available text data |
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Third-party Integration Offers synchronization with third-party applications |
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Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors. |
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Web Widget Survey Survey widgets that can be attached to your web page |
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Top alternatives to Zonka Feedback
Startquestion
Trustmary
Customer.guru
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Emojics
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Zonka Feedback
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