Zoho Survey vs SurveySparrow Comparison

Remove All ADD PRODUCT Zoho Survey SurveySparrow	90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zoho Survey Survey/ User Feedback Software (1383 Ratings)	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove SurveySparrow Survey/ User Feedback Software (2127 Ratings)
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ADD PRODUCT	90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zoho Survey Survey/ User Feedback Software (1383 Ratings)	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove SurveySparrow Survey/ User Feedback Software (2127 Ratings)
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Overview

Summary

Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features. ..show more

SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
Embeddable Survey It enables you to directly include your surveys on your own website
Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Phone Survey It enables you to run your survey over telephones
Question Branching Allows respondents to screen questions and give answer to the relevant questions only
Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
Skip Logic It hides the irrelevant pages or questions based on previous responses.
Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Pleasanton, CA / +1 (888) 900-9646

Palo Alto, California / +1 800-481-0410

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Free Free Features: Unlimited surveys 10 Questions / Survey 100 Responses / Survey In-mail surveys Over 250 survey templates Embed survey in website Scoring HTTPS encryption Share on social Password protection Unlimited collectors/survey Real-time responses Export as PDF Pop-up surveys Survey builder in 26 languages Plus $35 /Month Pricing: $25/month billed annually $35/month Features Unlimited surveys Unlimited questions 3000 responses/month Over 250 survey templates Embed survey in website HTTPS encryption Share on social Password protection Unlimited response collectors Real-time responses Survey builder in 26 languages Skip, end page, and auto-fill logic Complete survey design customization Add logo Question Randomization Purchase responses Email distribution Offline response collection Spam protection Customizable reports Export reports in XLS, CSV Share everything Zoho Sheet integration Eventbrite integration Slack integration Shopify Integration Zendesk integration Track surveys Sentiment analysisCategorizes your text responses into 6 major types of emotions. PRO $49 /Month Pricing: $35/month billed annually $49/month Includes everything in Plus Unlimited responses Piping logic Custom variable White label survey Upload favicon Multilingual surveys Multilingual reports Send email notifications URL callback notification (webhook) Export reports in SPSS Zoho CRM integration Trigger function Google Sheets integration Tableau integration Enterprise $109 /Month Pricing: $75/month billed annually $109/month Includes everything in Pro 3 users 7000 responses/month User management Department creation View Price Page	Free Free Features Three Active Survey Projects 10 Questions Per Survey Classic & Chat Surveys Self Notifications Custom Reports Filter Workspaces Share Via Link, Embed, QR Code, Email Response Notifications Embedded Survey 1500+ App Integrations With Zapier 100 APIs Per Day Microsoft Teams Integration Google Analytics Integration Slack Integration Basic (Personal) $19 /Month $19 per month billed yearly $39 per month billed Quarterly Features 500 Responses per Month 1,500 Email Shares per Month 1 user included Unlimited Questions Display Logic Skip Logic Scoring 10,000 Contacts Share Via Email, Social Media, Email Embed, Web URL Schedule Close Date Phone Number Validation Data Exports (CSV, PDF, XLS) Generate Custom Charts & Reports 500 APIs Per Day Google Sheets Integration Facebook Pixel Integration Premium (Personal) $29 /Month $29 per month billed yearly $59 per month billed Quarterly Features Includes features of Basic plan, plus 2,000 Responses per Month 6,000 Email Shares per Month Everything in Basic plan, plus 1 user included Expressions Case Management Customizable Email Templates Unlimited Contacts Custom CSS File Upload Survey Redirects Multiple Thank You Pages Variables/Hidden Fields Question & Answer Piping Randomization Recurring Surveys Password Protected Send Copy of Responses Multi Lingual Surveys (Manual) Accept Payments Social Meta Tags Cross Tabulation Webhooks 1000 APIs Per Day monday.com Integration ActiveCampaign Integration AWeber Integration Mailchimp Integration Business $99 /Month $99 per month billed yearly $199 per month billed Quarterly Features 10,000 Responses per Month 30,000 Email Shares per Month 2 Users Included White Labelling Upload Logo & Fav Icon Add Logo To Reports Smart Contact List Case Management Share Via Email, Social, Email Embed, Link, QR Code, SMS and Portal Sentiment Analysis Constant Sum Group Rank Photo capture Custom CSS Edit Survey Responses 1 Free Custom SSL File Upload Custom Domain Name Export To SPSS 24/5 Email & Chat Support Phone Support Multi-Lingual Surveys 1000 APIs Per Day Custom Workflows Share Reports As Links Survey Redirects Multiple Thank You Pages Variables/Hidden Fields Question & Answer Piping Randomization Accept Payments Customizable Email Templates Send Reminders Expressions Cross Tabulation Recurring Surveys Password Protected Surveys Send Copy of Responses Social Meta Tags monday.com Integration HubSpot Integration ActiveCampaign Integration AWeber Integration Mailchimp Integration Slack Integration Google Analytics Integration Google Tag Manager Integration Google sheets Integration Microsoft Teams Integration Zendesk Integration Enterprise $499 /Month $499 per month billed yearly $699 per month billed Quarterly Features Includes features of Business plan, plus 50,000 Responses per Month 150,000 Email Shares per Month Everything in Business plan, plus 10 Users Included Executive Dashboard Survey Catalog SMTP Relay Webhooks Unlimited Contacts Share Via Mobile SDK User Management Heatmap Dedicated Customer Success Manager Contacts Submission History Unlimited Widgets Word Cloud Survey Throttling Password Policy Salesforce Integration Intercom Integration Power BI Integration Elite Custom Features Everything in Enterprise plan, plus Above 100k Responses per Month More than 10 Users Custom Data Center IP Whitelisting Sub-Account Management Single Sign-On (SAML) Custom API Limits Custom Billing Mutual NDA Dedicated Customer Success Manager Audit Log HIPAA Compliance CX Free Free Features 100 Responses per Month NPS, CSAT and CES Surveys One Active CX Project 1000 Contacts Contacts Submission History Insightful Dashboard 1500+ App Integrations With Zapier 3 Widgets Share Via Link, Embed 100 APIs Per Day Embedded Survey Microsoft Teams Integration Google Analytics Integration Slack Integration CX Basic $99 /Month $99 per month billed yearly $199 per month billed Quarterly Features 1,000 Responses per Month 3,000 Email Shares per Month NPS, CSAT and CES Surveys Three Active CX Projects 2 Users Included 10,000 Contacts Advanced Follow-Up Question Default Workflows Smart Contact List 5 Widgets Share Via Email, In-App, Web Link, Email Embed, SMS Tags & Themes Webhooks 1000 APIs Per Day Data Exports (CSV, PDF, XLS) Multi Lingual Surveys (Manual) Facebook Pixel Integration Google Analytics Integration Google Tag Manager Integration Google Sheets Integration ActiveCampaign Integration CX Premium $299 /Month $299 per month billed yearly $499 per month billed Quarterly Features 10,000 Responses per Month 30,000 Email Shares per Month Everything In Basic + NPS, CSAT and CES Surveys Seven Active CX Projects 5 Users Included Unlimited Contacts White Labelling Import Historical CX® Data Unlimited Widgets Share Via Mobile SDK Custom Workflows Case Management Multi-Lingual CX Surveys Sentiment Analysis Variables/Hidden Fields Send Reminders Multiple Thank You Pages Custom Domain Name Webhooks 1000 APIs Per Day Customizable Email Templates Dedicated Customer Success Manager Custom CSS Intercom Integration HubSpot Integration Mailchimp Integration Zendesk Integration Rybbon Integration Pipedrive Integration monday.com Integration Freshdesk Integration CX Enterprise Custom Features Everything in Premium plan, plus NPS, CSAT and CES Surveys Unlimited CX Projects More than 30k Responses per Month More than 10 Users Custom Data Center IP Whitelisting Executive Dashboard Sub-Account Management Single Sign-On (SAML) Custom API Limits Custom Billing SMTP Relay Mutual NDA Dedicated Customer Success Manager Password Policy Audit Log HIPAA Compliance Power BI Integration Salesforce Integration 360 Assessments $79 Others $79 per user assessment For 10 Assessments Features 2 Admin Users CSS Customization Personal Development Plans Self, Peer, Manager & Custom Reviews Automated & Manual Reminders Set Auto-Close Date Survey Scheduling Dedicated Customer Success Manager Webhooks Employee Friendly Feedback Reports Employee Portal Download Responses as .CSV & .XLSX Bell Curve Dashboard Manager Dashboard Smartlists View Price Page