Home/Survey/ User Feedback Software/Zoho Survey vs Snap Surveys
Updated on: February 7, 2023

Compare Zoho Survey vs Snap Surveys

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Overview

Summary

Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features. ..read more

Snap Surveys is an online survey management software that helps users create and design informative surveys, collect data and analyse results to extract necessary insights. With the purpose of transforming data into useful knowledge, Snap Survey comes loaded with a wide range of features and is trusted by top most companies located in different parts of the globe. This platform offers a plethora of advanced features that enable users to do more than just ask simple questions. Surveys generated with the same can be personalised in any language, including the right to left character-based languages. Snap Surveys lets users create surveys in any format (online or paper-based) and collect responses any time through an efficient automated response collector. Moreover, with powerful response analysis and reporting functionality, Snap Surveys produce engaging and dynamic reports of results that are easy to interpret and can be accessed offline as well. ..read more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Pleasanton, CA / +1 (888) 900-9646

Portsmouth, New Hampshire / 01454 280828

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features:

  • Unlimited surveys
  • 10 Questions / Survey
  • 100 Responses / Survey
  • In-mail surveys
  • Over 250 survey templates
  • Embed survey in website
  • Scoring
  • HTTPS encryption
  • Share on social
  • Password protection
  • Unlimited collectors/survey
  • Real-time responses
  • Export as PDF
  • Pop-up surveys
  • Survey builder in 26 languages
Plus
$35 /Month

Pricing:

  • $25/month billed annually
  • $35/month

Features

  • Unlimited surveys
  • Unlimited questions
  • 3000 responses/month
  • Over 250 survey templates
  • Embed survey in website
  • HTTPS encryption
  • Share on social
  • Password protection
  • Unlimited response collectors
  • Real-time responses
  • Survey builder in 26 languages
  • Skip, end page, and auto-fill logic
  • Complete survey design customization
  • Add logo
  • Question Randomization
  • Purchase responses
  • Email distribution
  • Offline response collection
  • Spam protection
  • Customizable reports
  • Export reports in XLS, CSV
  • Share everything
  • Zoho Sheet integration
  • Eventbrite integration
  • Slack integration
  • Shopify Integration
  • Zendesk integration
  • Track surveys
  • Sentiment analysisCategorizes your text responses into 6 major types of emotions.
PRO
$49 /Month

Pricing:

  • $35/month billed annually
  • $49/month

Includes everything in Plus

  • Unlimited responses
  • Piping logic
  • Custom variable
  • White label survey
  • Upload favicon
  • Multilingual surveys
  • Multilingual reports
  • Send email notifications
  • URL callback notification (webhook)
  • Export reports in SPSS
  • Zoho CRM integration
  • Trigger function
  • Google Sheets integration
  • Tableau integration
Enterprise
$109 /Month

Pricing:

  • $75/month billed annually
  • $109/month

Includes everything in Pro

  • 3 users
  • 7000 responses/month
  • User management
  • Department creation
View Price Page
Snap XMP
Others

£835 billed yearly

Additional license: £350 per year

Features

  • 1 user licence
  • 1000 units (more responses available if required)
  • Unlimited surveys
  • Unlimited analysis and offline interviewer logins
  • UK-based servers, ISO/IEC 27001 certified
  • Multi-language surveys
  • Multi-mode – Desktop, Mobile, Kiosk, Paper
  • Analysis & Reporting Tools
  • Data export – SPSS, .csv, .tsv, .xlsx
  • HelpDesk phone support

Add-Ons

  • Additional desktop licence – £350 per year
  • Snap Scanning module – £1195 per year
Snap Enterprise
Custom

Features

  • Unlimited users
  • Unlimited surveys
  • Unlimited analysis and offline interviewer logins
  • UK-based servers, ISO/IEC 27001 certified
  • Multi-language surveys
  • Custom URL and email for SMS
  • Multi-mode – Desktop, Mobile, Kiosk, Paper
  • Analysis & Reporting Tools
  • Data export – SPSS, .csv, .tsv, .xlsx
  • HelpDesk phone support
  • On-site training day for up to 8 people or online equivalent
  • Scan or manually key paper survey replies
  • Branded survey template and custom question library
  • Includes features of Add-ons
View Price Page

SCREENSHOTS

Zoho Survey Screenshots
View 6 screenshot(s)
Snap Surveys Screenshots
View 0 screenshot(s)

INTEGRATIONS

  • Zoho CRM
  • Zoho SalesIQ
  • Zoho Sheet
  • Google Sheets
  • Zoho Flow
  • Slack
  • Tableau
  • Shopify
  • MailChimp
  • Zoho Commerce
  • Zoho Campaigns
  • Eventbrite
    NA

ALTERNATIVES

Top alternatives to Zoho Survey

SurveyMonkey
SurveyMonkey
Zoho Forms
Zoho Forms
Alchemer
Alchemer
SurveySparrow
SurveySparrow
QuestionPro
QuestionPro

Top alternatives to Snap Surveys

SurveyMonkey
SurveyMonkey
Alchemer
Alchemer
SurveySparrow
SurveySparrow
QuestionPro
QuestionPro
SurveyGizmo
SurveyGizmo