Home/Survey/ User Feedback Software/Zoho Survey vs FeedbacQUpdated on: April 20, 2024

Compare Zoho Survey vs FeedbacQ

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Overview

Summary

Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features. ..show more

Feedbacq is a customer insight analysis and management tool that dives deep into the mindset of customers to unearth patterns and trends. Users have the ability to create and post simple and efficient surveys via the advanced web platform. They can consequently collect the requisite customer data through the associated iOS or Android apps. The feature of an intuitive web dashboard then makes it easy for users to analyze the responses of the customers. As a result, customer satisfaction can be boosted through actionable insights that neatly point out areas of improvement. The ideal users of Feedbacq can be managers and business owners in industries such as hotels, retail outlets, spa and salon, banking, airport, market research, healthcare and research, and more. Additional features include the ability to work offline, choose from multiple question types, customize the branding of every survey, deep analytics, multi-language support, and more. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Pleasanton, CA / +1 (888) 900-9646

Kozhikode, Kerala / 0495 243 6677

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features:

  • Unlimited surveys
  • 10 Questions / Survey
  • 100 Responses / Survey
  • In-mail surveys
  • Over 250 survey templates
  • Embed survey in website
  • Scoring
  • HTTPS encryption
  • Share on social
  • Password protection
  • Unlimited collectors/survey
  • Real-time responses
  • Export as PDF
  • Pop-up surveys
  • Survey builder in 26 languages
Plus
$35 /Month

Pricing:

  • $25/month billed annually
  • $35/month

Features

  • Unlimited surveys
  • Unlimited questions
  • 3000 responses/month
  • Over 250 survey templates
  • Embed survey in website
  • HTTPS encryption
  • Share on social
  • Password protection
  • Unlimited response collectors
  • Real-time responses
  • Survey builder in 26 languages
  • Skip, end page, and auto-fill logic
  • Complete survey design customization
  • Add logo
  • Question Randomization
  • Purchase responses
  • Email distribution
  • Offline response collection
  • Spam protection
  • Customizable reports
  • Export reports in XLS, CSV
  • Share everything
  • Zoho Sheet integration
  • Eventbrite integration
  • Slack integration
  • Shopify Integration
  • Zendesk integration
  • Track surveys
  • Sentiment analysisCategorizes your text responses into 6 major types of emotions.
PRO
$49 /Month

Pricing:

  • $35/month billed annually
  • $49/month

Includes everything in Plus

  • Unlimited responses
  • Piping logic
  • Custom variable
  • White label survey
  • Upload favicon
  • Multilingual surveys
  • Multilingual reports
  • Send email notifications
  • URL callback notification (webhook)
  • Export reports in SPSS
  • Zoho CRM integration
  • Trigger function
  • Google Sheets integration
  • Tableau integration
Enterprise
$109 /Month

Pricing:

  • $75/month billed annually
  • $109/month

Includes everything in Pro

  • 3 users
  • 7000 responses/month
  • User management
  • Department creation
View Price Page
Silver
Free

Features

  • Unlimited Surveys
  • Unlimited Questions Per Survey
  • 1000 Responses Per Survey
Gold
$19 /Month

Features

  • Includes features of Silver plan, plus
  • 24x7 Email Support (On Priority)
  • Custom Branding
  • Data Export (CSV,XLS)
  • Custom User Info Collection
Platinum
$39 /Month

Features

  • Includes features of Gold plan, plus
  • Phone Support
  • Multi Language Support
  • Slack Integration
  • Custom Analytics / Presentation
  • Password Protected Surveys
View Price Page

SCREENSHOTS

Zoho Survey Screenshots
View 6 screenshot(s)
FeedbacQ Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Zoho CRM
  • Zoho SalesIQ
  • Zoho Sheet
  • Google Sheets
  • Zoho Flow
  • Slack
  • Tableau
  • Shopify
  • MailChimp
  • Zoho Commerce
  • Zoho Campaigns
  • Eventbrite
  • Intercom
  • Trello
  • Freshdesk
  • Asana
  • HubSpot CRM
  • Slack
  • Pipedrive CRM
  • Zapier

ALTERNATIVES

Top alternatives to Zoho Survey

Zoho Books
Zoho Books
Sage Accounting (Sage One)
Sage Accounting (Sage One)
Zoho Inventory
Zoho Inventory
Zoho Meeting
Zoho Meeting
ZooM SFA
ZooM SFA

Top alternatives to FeedbacQ

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio