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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo
CRM Software

4.2 5,343 user ratings

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Zoho Mail

Virtual Mailbox Software

3.9 523 user ratings

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New SaaS Software

2.9 895 user ratings

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Overview

Description Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more Tutanota is an end to end encryption email service which tries to provide its users with a safer email environment. It has built-in encryption which they guarantee cannot be decrypted by anyone. The goal of Tutanota is to respect the privacy of its users, because of which it does not track them. It is an open-source software, so security experts can verify the code that protects the emails of the user. Tutanota is available as an app on both iOS and Android platforms. It offers a secure email service that is free from advertisements and focuses on more relevant elements. It comes with an encrypted calendar where the event notifications and reminders are sent end to end encrypted. The tool even asks for a relatively lesser number of permissions to keep the level of privacy of the user to a maximum. Tutanota uses symmetric (AES 128) and asymmetric encryption (AES 128 / RSA 2048) to encrypt emails end-to-end. On top of this, it features STARTTLS, Perfect Forward Secrecy, DNSSEC, DANE, DMARC, and DKIM for security. Read more Zoho Mail is a secure and reliable email hosting service used by various organizations to address their business needs. Besides creating customized domain-based email addresses for all their employees, enterprises can easily set up separate email groups for various departments. Features like domain and email anonyms, provides additional advantages. Further, users' data is kept secure and accessible with advanced compliances and security measures like GDPR, 2FA, TLS, etc. Zoho Mail with a variety of useful tools such as contacts, calendar, notes, tasks, and bookmarks helps users with their daily tasks. They can easily collaborate, explore and share business emails and attachments with their partners in real-time. Also, the solution provides adequate assistance in user management, group management, email policies, two-factor authentication, etc. Moreover, Zoho Mail’s extensive integrations with external platforms, along with 24x7 support and hassle-free migration facilities are of great help. Read more ProtonMail is an end-to-end encrypted email service based in Geneva, Switzerland, that was created in 2013. Unlike other popular email services such as Gmail and Outlook.com, ProtonMail uses client-side encryption to safeguard email content and user data before they are delivered to ProtonMail servers. A webmail client, the Tor network, or dedicated iOS and Android apps can all be used to access the service. ProtonMail is managed by Proton Technologies AG, a corporation situated in the Canton of Geneva. ProtonVPN, a VPN service, is also run by the firm. ProtonMail got its start thanks to a crowdsourcing effort. The service is supported by optional paid services, despite the fact that the initial account setup is free. ProtonMail, which was previously exclusively accessible by invitation, became open to the general public in March 2016. ProtonMail has over 2 million subscribers in 2017, and by September 2018, it had grown to over 5 million, 20 million by the end of 2019, and over 50 million by 2020. Read more
Pricing Options
  • Free Trial Available
  • Starts at $14.00.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $1.0.
  • Free Trial Not Available
  • Offers Free-forever plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    73%
  • Popularity
    88%
SaaSworthy Awards # 1 Most Worthy # 5 Highly Rated
Not Available
Not Available
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
4.2/5 5,343 user ratings
3.4/5 39 user ratings
3.9/5 523 user ratings
2.9/5 895 user ratings
Rating Distribution
  • Excellent

    45.4%
  • Very Good

    36.5%
  • Average

    11.9%
  • Poor

    3.5%
  • Terrible

    2.8%
  • Excellent

    51.3%
  • Very Good

    2.6%
  • Average

    7.7%
  • Poor

    12.8%
  • Terrible

    25.6%
  • Excellent

    63.1%
  • Very Good

    22.5%
  • Average

    3.6%
  • Poor

    2.2%
  • Terrible

    8.7%
  • Excellent

    37.1%
  • Very Good

    10.3%
  • Average

    3.7%
  • Poor

    5.5%
  • Terrible

    43.5%
User Sentiments

    Ease of Use, Customizable Interface, Extensive Integrations, Affordable Pricing

    Slow Customer Support, Occasional Software Glitches, Limited Mobile Functionality, Complex Customization

    Strong Email Encryption, Easy to Use Interface, Affordable Pricing, Excellent Security

    Limited Third-Party Integrations, Occasional Mobile App Connectivity Issues, Lack of Subfolders, Occasional Notification Issues

    Cost Effective Pricing, Reliable Service, User-Friendly Interface, Extensive Integrations

    Mobile App Bugs, Spam Filtering Issues, Limited Offline Functionality, Delayed Email Delivery

    Not Available
Review Summary

Zoho CRM receives positive reviews for its user-friendly interface and affordability. Users appreciate its comprehensive features, including lead tracking, contact management, and automation capabilities. However, some users report a steep learning curve and occasional glitches, particularly with advanced features. While customer support receives mixed feedback, Zoho CRM is highly recommended for businesses seeking an all-in-one solution to improve efficiency and customer relationships.

Tutanota, an encrypted email service, has received generally positive feedback from users. Reviewers praise its strong security features like end-to-end encryption and open-source code, as well as its user-friendly interface and ease of use. However, some users have expressed concerns about occasional bugs and stability issues, and the limited features compared to more established email providers. Overall, Tutanota is a secure and reliable choice for privacy-conscious individuals and organizations, but users who seek advanced features or seamless integration with other tools may need to explore alternatives.

Zoho Mail receives mixed reviews from users. Many appreciate its user-friendly interface, ease of use, and integration with other Zoho products. However, some users complain about limited storage space, occasional technical glitches, and a lack of advanced features compared to competitors. Additionally, concerns have been raised regarding customer support response times and the handling of user data.

Users praise ProtonMail's strong security features, ease of use, and commitment to privacy. They appreciate the end-to-end encryption that ensures secure communication, the user-friendly interface that simplifies navigation, and the transparent privacy policy that fosters trust. However, some users express concerns regarding limited storage space, occasional technical glitches, and a perceived lack of advanced features compared to competitors. Overall, ProtonMail receives positive feedback for its dedication to security and user experience, but it could benefit from expanding storage capacity, improving reliability, and introducing more advanced functionalities.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $14.00.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $1.0.
  • Free Trial Not Available
  • Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

CRM Plus $57.00 $69.00 per user / month

CRM Flex $14.00 $14.00 per user / month

Free (Private) Free

Premium (Private) Others

Teams (Private) Others

Premium (Business) Others

Teams (Business) Others

Pro (Business) Others

Mail Lite $1.00 $1.00 per user / month

Mail Premium $4.00 $4.00 per user / month

Workspace $3.00 $3.00 per user / month

Free Free

Plus Others

Professional Others

Visionary Others

 
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Alternatives

 

Screenshots & Videos

Screenshots Live Chat System
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Tutanota screenshot
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Not Available Addresses
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Videos Video Thumbnail
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Video Thumbnail Video Thumbnail Video Thumbnail
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Vendor information

Company Details Located in: Pleasanton, California - 94588 Founded in: 2005 Located in: Hanover, Germany Located in: Pleasanton, California Located in: Geneva, Switzerland Founded in: 2014
Contact Details

+1 877-834-4428

https://www.zoho.com/crm/

+49 511 202801-0

https://tutanota.com/

+1 888-900-9646

https://www.zoho.com/mail/

Not available

https://protonmail.com/

Social Media Handles

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