Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo
CRM Software

4.3 2,504 user ratings

View Details

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Smartsheet logo
View Details
Featured

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Projects logo

Zoho Projects

Project Management Software

4.2 892 user ratings

Visit Website
Featured

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

monday.com logo

monday.com

Project Management Software

4.5 2,791 user ratings

Visit Website

Overview

Description Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more An intuitive project management software and collaboration tool that is useful for small and mid-size organizations to track and manage various types of work. Besides project management, it assists organizations to manage event schedules, sales pipelines, marketing campaigns, HR and product development. It has a spreadsheet-like interface that offers a number of handy tools such as card view, gantt charts, reporting and file sharing, work automation etc. It is a top-rated business application that can be integrated with leading web apps like Dropbox, Zapier as well as Google Apps and Salesforce. More than 80,000 businesses and millions of users across 175 countries rely on Smartsheet. Read more Helps in planning projects, assigning tasks, keeping track on the work progress, managing documents, communicating seamlessly with the team to get the work done on time. Navigates the workflow through mapping out Gantt Charts and time management sheets. Also useful for project budgeting and allocating it as per the resources available. Additionally, it tracks issues associated with the project and manages resolving them. Maintains a database in which, the whereabouts of the employees can be seen along with their skills and availability. You can add unlimited members to your project without spending any extra money. Moreover, a mobile application also available to manage your task on-the-go. Read more With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more
Pricing Options
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Available
  • Starts at $9.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $4.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    66%
  • Popularity
    82%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    68%
  • Momentum
    70%
  • Popularity
    94%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    74%
  • Popularity
    81%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    72%
  • Popularity
    97%
SaaSworthy Awards # 2 Most Worthy # 7 Fastest Growing # 2 Most Worthy # 4 Most Popular # 4 Fastest Growing # 18 Most Popular # 3 Most Worthy # 1 Most Popular

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 2,504 user ratings
2.2/5 85 user ratings
4.2/5 892 user ratings
4.5/5 2,791 user ratings
Rating Distribution
  • Excellent

    50.2%
  • Very Good

    34.3%
  • Average

    9.8%
  • Poor

    2.8%
  • Terrible

    2.9%
  • Excellent

    23.5%
  • Very Good

    3.5%
  • Average

    1.2%
  • Poor

    9.4%
  • Terrible

    62.4%
  • Excellent

    42.6%
  • Very Good

    44.8%
  • Average

    7.4%
  • Poor

    0.7%
  • Terrible

    4.5%
  • Excellent

    72.9%
  • Very Good

    15.8%
  • Average

    1.9%
  • Poor

    2%
  • Terrible

    7.3%
User Sentiments

    Ease of Use, Customizable Interface, Extensive Integrations, Affordable Pricing

    Slow Customer Support, Occasional Software Glitches, Limited Mobile Functionality, Complex Customization

    Real-Time Collaboration, Extensive Automation Features, User-Friendly Interface, Customizable Dashboards

    Limited Offline Access, Steep Learning Curve, Limited Formatting Options, Limited Reporting Capabilities

    User-friendly Interface, Extensive Project Management Features, Comprehensive Collaboration Features, Seamless Integrations with Other Zoho Apps

    Limited Third-Party Integrations, Occasional Performance Issues/Slow Loading Times, Limited Mobile App Functionality, Complex Customization Options

    User-friendly Interface, Extensive Customization, Effective Team Collaboration, Robust Automations

    Mobile App Functionality, Limited Sub-Item Functionality, Inconsistent Notifications, Slow Loading Times

Review Summary

Zoho CRM receives positive reviews for its user-friendly interface and affordability. Users appreciate its comprehensive features, including lead tracking, contact management, and automation capabilities. However, some users report a steep learning curve and occasional glitches, particularly with advanced features. While customer support receives mixed feedback, Zoho CRM is highly recommended for businesses seeking an all-in-one solution to improve efficiency and customer relationships.

Users appreciate Smartsheet's user-friendly interface, customizable templates, and collaboration features. They find it effective for project management, task tracking, and team collaboration. Many reviewers acknowledge its ability to enhance productivity and streamline workflows. However, some users mention occasional glitches and a learning curve for advanced features. Additionally, a few reviewers express concerns about pricing and suggest improvements in customer support. Overall, users generally have positive experiences with Smartsheet, valuing its ease of use, versatility, and positive impact on their productivity.

Reviewers generally agree that Zoho Projects is a user-friendly and affordable project management tool with a wide range of features. It is praised for its intuitive interface, ease of use, and customizable features. Many users appreciate its Gantt charts, timesheets, and reporting capabilities. However, some reviewers mention occasional bugs and limitations in certain functionalities. Additionally, the mobile app is sometimes criticized for its lack of features and stability. Overall, Zoho Projects is a solid choice for teams seeking a user-friendly and feature-rich project management solution.

Overall, users praise the user-friendly interface, customization options, and ability to manage projects and tasks efficiently. They also appreciate the integrations with other tools and the mobile app. However, some users mention occasional glitches and a learning curve for new users. While customer support is generally well-received, some users report slow response times. Nevertheless, the majority of users find the platform valuable for project management and collaboration, highlighting its flexibility, ease of use, and positive impact on their productivity.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Available
  • Starts at $9.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $4.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

Pro $9.00 $12.00 per user / month

Business $19.00 $24.00 per user / month

Enterprise Custom

Silver (Smartsheet Advance) Custom

Gold (Smartsheet Advance) Custom

Platinum (Smartsheet Advance) Custom

Free Free

Premium $4.00 $5.00 per user / month

Enterprise $9.00 $10.00 per user / month

Projects Plus Custom

Free Free

Basic $9.00 $12.00 per user / month

Standard $12.00 $14.00 per user / month

Pro $19.00 $24.00 per user / month

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Have Questions? We can help!

Get personalized recommendations from our experts on call

Call Me

✔ Trusted by more than 5 Million users across the globe.

Thank you for the enquiry. One of our software analysts will contact you soon.

Screenshots & Videos

Screenshots Live Chat System
+ 12 More
Select proven solutions
+ 6 More
Blueprint
+ 11 More
Columns
+ 20 More
Videos Video Thumbnail
+ 3 More
Video Thumbnail
+ 3 More
Video Thumbnail
+ 4 More
Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: Pleasanton, California - 94588 Founded in: 2005 Located in: Bellevue, Washington - 98004 Founded in: 2005 Located in: Pleasanton, California - 94588 Located in: New York, NY 10003 Founded in: 2012
Contact Details

+1 877-834-4428

https://www.zoho.com/crm/

+1 844 324 2360

https://www.smartsheet.com/

+1 844-584-2497

https://www.zoho.com/projects/

Not available

https://monday.com

Social Media Handles

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed