Home/CRM Software/Zoho CRM vs eWay-CRM
Updated on: May 26, 2022

Compare Zoho CRM vs eWay-CRM

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Zoho CRM
Zoho CRM CRM Software
(8011 Ratings)
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Remove
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Start Free Trial

Start Free Trial

Start Free Trial

Lifetime Deal 🚀

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Zoho CRM

Zoho CRM

CRM Software
(8011 Ratings)
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Remove
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Start Free Trial

Start Free Trial

Start Free Trial

Lifetime Deal 🚀

Overview

Summary

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..read more

eWay-CRM software is a platform that allows you to keep track of and exchange information about all of your customers and clients. The software includes features for keeping track of sales through emails, notes, and documents. With eWay-CRM, you may cooperate with your team to automate your sales pipeline for business workflows by collaborating on follow-up tasks. Your team has access to all of your contacts and businesses. It contains categories and custom fields, and it syncs with your smartphone. It has a built-in email tracking system. You get all deals and leads in one spot for your sales-related support. It works with Power BI, QuickBooks, and other programmes. It is compatible with Android and iOS mobile devices. It also provides you with reminders and automated workflows. You can keep track of your delivery and manage your tasks. A summary view of projects displays individual management goals, project profitability, invoicing and human resource planning, as well as financial results based on request type.. You can also control your company's marketing objectives. You can split your database and then quickly select a respondent list based on particular criteria. ..read more

Customer relationship management (CRM) can be summarised at its most basic level as the activity of managing contacts with customers and potential customers in order to boost sales and customer satisfaction. It also has the impact of improving the company's customer and market reputation. Companies used spreadsheets and lists to manage this process a few decades ago. CRM technology began to evolve in the early 1980s, with the advent of database marketing and the first contact management system. Without any development expertise, you can easily customise your CRM to work for you. You can edit deal stages, add as many columns as you like, manage many pipelines at the same time, and more. Integrate your email to communicate with your connections more effectively. Save time by automatically logging sent emails, keeping track of conversations, and using custom email templates. Receive automatic notifications when a lead opens or responds to an email so you can follow up at the appropriate moment. ..read more

ConvergeHub is an all-in-one CRM software that helps businesses to grow. This CRM software manages the end-to-end customer lifecycle. From cold prospects to happy customers for a lifetime, brand advocates, and beyond, ConvergeHub manages all customer information and activities from one place. Businesses can manage marketing, sales, customer services and billing on the go. ConvergeHub provides a 360-degree customer view and avoids duplicate data entry. Companies can empower their sales reps with the ConvergeHub Salesforce Automation system. It automates the monotonous activities connected with selling, thus allowing sales representatives to focus more on completing transactions. ConvergeHub's sales pipeline management and workflow automation technologies enable sales professionals to close more transactions in less time and with fewer clicks. The software further allows businesses to build and run automated campaigns across different channels such as social, email, and mobile to increase the chances of getting more leads. ConvergeHub CRM helps organisations to provide a more personalised experience, which improves customer support operations. ..read more

Features

Call Logging

Contact Management

Customer Support

Lead Scoring

List Management

Marketing Automation

Product Catalog

Project Management

Quotes (Proposals)

Referral Tracking

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Pleasanton, California / +1 877-834-4428

Kansas City, MO / +1 (816) 286-4322

Tel Aviv, Israel

Dublin, California / +1 510-924-1683

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Free for 3 Users
  • Leads
  • Contacts
  • Accounts
  • Deals
  • Tasks, events, call log, and notes
  • CRM views
  • Advanced filters
  • Page customization
  • Rename tabs
  • Custom list views : 5 per module
  • Workflow Rules
  • Email Notifications per day : 50 emails/user license, 150 emails/day (whichever is lower)
  • Standard reports
  • Email templates : 10
  • Email opt-out
  • Email Authentication
  • Web-to-lead form : 1 form/module
  • Web-to-contact form : 1 form/module
  • Calendar
  • Status updates
  • Direct messages
  • Attach files to feeds
  • Follow-up rules
  • Business hours
  • Folder sharing
  • Attach documents
  • File versioning
  • Reviews
  • Free storage/org : 1 GB
  • Data Administration
    • 1-200 Users
      • Data storage : 5,000 records (10 MB)
    • Above 200 Users
      • Data storage : 5,000 records (10 MB)
      • Import data (per batch) : 1000 records
      • Export module data
      • Additional Data backup : $12 per request
      • Import history
  • Profiles
  • Organizational hierarchy (Roles)
  • GDPR Compliance
  • Multiple Organization Support
  • API : 5,000 credits per day per org
  • Website visitor tracking
  • Basic : Support
Standard
$20 /User/Month

Features

  • Includes features of Free plan, plus
  • Sales forecasting
  • BCC dropbox for email
  • Email insights
  • Multiple currencies
  • Scoring rules : 10 fields/module
  • Reminders
  • Multiple Pipelines
  • Custom fields : 10 fields/module
  • Canvas Detailed View : 1 view/org
  • Custom list views : 50/module
  • Tab groups
  • Email Notifications per day : 100 emails/user license, 5,000 emails/day (whichever is lower)
  • Custom reports : 100
  • Schedule reports
  • Charts
  • KPI
  • Standard dashboards
  • Custom dashboards : 10 Dashboards
  • Zoho CRM Analytics Mobile App
  • Enrich data with Twitter profile
  • Enrich data with Facebook profile
  • Social tab
  • Automated Lead Generation from social media
  • Social interaction with leads/contacts
  • Social Lite
  • Email templates : 100
  • Mass email
  • Marketing campaigns
  • Web-to-lead form : 5 forms/module
  • Web-to-contact form : 5 forms/module
  • Notify owner
  • Calendar sync through CalDAV
  • Calendar Booking
  • Groups for team collaboration
  • Tagging
  • Free storage/user license : 512 MB
  • Additional file storage : $4 per Month per 5GB
  • Data Administration
    • 1-200 Users
      • Data storage : 100,000 records (200 MB)
    • Above 200 Users
      • Data storage : 100,000 records (200 MB)
    • Import data (per batch) : 10,000 records
    • Free Data backup : 2 backups/month
    • Groups : 20
    • Audit Logs
    • Allowed IPs
  • API : 100,000 credits/day/org.
  • Add-Ons and Integrations
    • Online Meetings : Zoom, GoToMeeting, Zoho Meeting and 12 others
    • Telephony and PBX : Ring.io, Amazon Connect, Zoho PhoneBridge and 106 others
    • Team Collaboration : Slack, Teams, Zoho Cliq and 9 others
    • Office Productivity : Zapier, Trello, Zoho Flow and 26 others
    • Storage : Google Drive, Dropbox, Zoho Workdrive and 4 others
    • Analytics : Zoho Analytics, Google Analytics, dotConnect and 10 others
    • Email Marketing : Mailchimp, Zoho Campaigns and 4 others
    • Customer Service : Zendesk, Zoho Desk and 15 others
    • Finance : PayPal, Quickbooks, Pay U and 18 others
    • Business Operations : Amazon Seller Central and 15 others
    • Maps and route planning
    • Integration with Microsoft 365
  • Integration with Google Workspace
    • Zoho CRM contextual gadget for Gmail
    • Export events to Google Calendar
    • Export to Google Tasks
    • Zoho CRM web forms for Google Sites : 1/module
    • Synchronize Google Calendar
    • Synchronize Google Contact
  • Support
    • Classic
    • Premium : Paid
    • Enterprise : Paid
Professional
$35 /User/Month

Features

  • Includes features of Standard plan, plus
  • Macros
  • SalesSignals
  • Scoring rules : 20 fields/module
  • Assignment rules
  • Email Association with Deals
  • Custom fields : 155 fields/module
  • Custom links
  • Canvas Detailed View : 3 views/org
  • Validation Rules : 5 rules/layout
  • Custom list views : Unlimited
  • Active Blueprints : 3
  • Webhooks per day : 1/action 50,000 calls/day or 100 calls/user license/day Limit applicable for the org. (whichever is lower)
  • Email Notifications per day : 200 emails/user license, 10,000 emails/day (whichever is lower)
  • Custom reports : Unlimited
  • Custom dashboards : Unlimited
  • Email templates : Unlimited
  • Email relay
  • Zoho CRM for Google Ads
  • Web-to-lead form : 10 forms/module
  • Web-to-contact form : 10 forms/module
  • Web-to-case form
  • Motivator
  • Inventory Management
    • Products
    • Price books
    • Sales quotes
    • Sales orders
    • Invoices
    • Vendors
    • Purchase orders
  • Customer Support
    • Cases
    • Solutions
    • Web-to-case form : 10 forms/module
  • Data Administration
    • 1-200 Users
      • Data storage : 10 GB (5M records approx)
      • Additional Storage per user license : 20 MB
      • Additional data storage : $4/100 MB
    • Above 200 Users
      • Data storage : 10 GB (5M records approx)
      • Additional Storage per user license : 20 MB
      • Additional data storage : $2/100 MB
    • Import data (per batch) : 20,000 records
    • De-duplicate data
  • Security Administration
    • Field-level security
    • Groups : 30
  • API : 500,000 credits/day/org.
  • Integration with Microsoft
    • Plug-in for Microsoft Outlook
  • Integration with Google Workspace
    • Zoho CRM web forms for Google Sites : 10/module
Enterprise
$50 /User/Month

Features

  • Includes features of Professional plan, plus
  • Contextual custom related lists
  • Custom signals
  • Scoring rules : 30 fields/module
  • Email parser
  • Wizards
  • Multiple Scoring Rules : 25 rules/module
  • Custom fields : 300 fields/module
  • Picklist history tracking
  • Web tabs
  • Custom modules : 100 modules (2 modules/user license)
  • Custom buttons
  • Sandbox : Configuration type - 3, Configuration and Data type - 2
  • Page layouts
  • Canvas view : 3 views/user/module
  • Canvas Detailed View : 5 views/org
  • Layout Rules
  • Validation Rules : 10 rules/layout
  • Subforms
  • Translations
  • Approval Process
  • Schedules
  • Active Blueprints : 50
  • Webhooks per day : 1/action 500,000 calls/day or 500 calls/user license/day Limit applicable for the org. (whichever is lower)
  • Email Notifications per day : 500 emails/user license, 25,000 emails/day (whichever is lower)
  • Review Process
  • CommandCenter
  • Data Enrichment
  • Conversational AI
  • Zia Reminder
  • Best time to contact
  • Macro suggestion
  • Zia Intelligence for Automation
  • Prediction Builder : 2 Prediction models/Org
  • Assignment suggestion by Zia
  • Workflow suggestions by Zia
  • AI for emails
  • Recommendation engine : 1 recommendation model/Org
  • Image Validation : 1 rule/Org
  • Recommendations Notifications : 5 Notifications/Configuration
  • Funnels
  • Target Meter
  • Comparator
  • Cohorts
  • Quadrants
  • Zone
  • Anomaly Detectors (Powered by Zia) : 10 trends Additional 1/user (Maximum 50)
  • Webform Analytics
  • Webform A/B Testing
  • Analytics - Enhancements in Anomaly Component with notifications in Zia
  • Workflow reports
  • Marketing Attribution
  • Customer segmentation
  • Auto-responders
  • Web-to-lead form : 20 forms/module
  • Web-to-contact form : 20 forms/module
  • Web-to-case form : 20 forms/module
  • Case escalation rules
  • Portals
  • Free storage/user license : 1 GB
  • Data Administration
    • 1-200 Users
      • Data storage : 10 GB (5M records approx)
      • Additional Storage per user license : 50 MB
      • Additional data storage : $4/100 MB
    • Above 200 Users
      • Data storage : 15 GB (7.5M records approx)
      • Additional Storage per user license : 50 MB
      • Additional data storage : $2/100 MB
    • Import data (per batch) : 30,000 records
  • Security Administration
    • Reporting Hierarchy
    • Data sharing rules : 15 rules/module
    • Groups : 50
    • Record-level sharing
    • Data Encryption (EAR)
    • Territory management : 150 territories
  • Developers Tools
    • Client Scripts
    • Mobile SDK
    • Web Apps SDK
    • Widgets
    • Connections
    • API : 1,000,000 credits/day/org (1000/user license)
    • Functions : 200,000 credits/day/org (500/user license).
  • Integration with Google Workspaces
    • Zoho CRM web forms for Google Sites : 20/module
Ultimate
$65 /User/Month

Features

  • Includes features of Enterprise plan, plus
  • Scoring rules : 50 fields/module
  • Multiple Scoring Rules : 40 rules/module
  • Custom fields : 500 fields/module
  • Custom modules : 500 modules (5 modules/user license)
  • Sandbox : Configuration type - 7, Configuration and Data type - 3
  • Canvas view : 25 views/org
  • Validation Rules : 25 rules/layout
  • Active Blueprints : 100
  • Webhooks per day : 1/action 1,000,000 calls/day or 1000 calls/user/day Limit applicable for the org. (whichever is lower)
  • Email Notifications per day : 1,000 emails/user license, 50,000 emails/day (whichever is lower)
  • Prediction Builder : 20 Prediction models/Org
  • Recommendation engine : 10 recommendation models/Org
  • Image Validation : 20 rules/Org
  • Anomaly Detectors (Powered by Zia) : 20 trends Additional 2/user (Maximum 100)
  • Web-to-lead form : 100 forms/module
  • Web-to-contact form : 100 forms/module
  • Web-to-case form : 100 forms/module
  • Free storage/org : 5 GB
  • Free storage/user license : 1 GB
  • Additional file storage : $4 per month per 5GB
  • Data Administration
    • 1-200 Users
      • Data storage : 10 GB (5M records approx)
      • Additional Storage per user license : 100 MB
      • Additional data storage : $4/100 MB
    • Above 200 Users
      • Data storage : 30 GB (15M records approx)
      • Additional Storage per user license : 100 MB
      • Additional data storage : $4/100 MB
    • Import data (per batch) : 50,000 records
    • Free Data backup : 4 backups/month
  • Security Administration
    • Data sharing rules : 100 rules/module
    • Groups : 250
    • Territory management : 250 territories
  • API : Unlimited credits/day/org (2000/user license).
  • Functions : Unlimited credits/day/org (1000/user license)
  • Integration with Google Workspace
    • Zoho CRM web forms for Google Sites : 100/module
View Price Page
Free
Free

For One User Only

Features

  • 200 MB Cloud Storage
  • No Mobile / Web Apps
  • Email Support Only
Basic
$24 /User/Month

$24 per User per Month billed Monthly

  • 10 GB Cloud Space (per company)

One-Time Payment : $369

  • Host on Your Own Server

Features

  • Outlook (Windows Only)
  • Supports Multiple Users
  • Advanced Customizations
  • Custom Fields
  • Custom Forms
  • Drop-Down Menus
  • Workflows
  • User Permissions
  • Premium Support
  • Free Updates
  • All Future Upgrades
  • Phone and Email Support
Essential
$28 /User/Month

$28 per User per Month billed Monthly

  • 10 GB Cloud Space (per company)
  • Mobile (iOS and Android)

One-Time Payment : $399

  • Host on Your Own Server
  • Mobile (iOS and Android)*

Features

  • Outlook (Windows Only)
  • Supports Multiple Users
  • 10 GB Cloud Space (per company)
  • Advanced Customizations
  • Custom Fields
  • Custom Forms
  • Drop-Down Menus
  • Workflows
  • User Permissions
  • Premium Support
  • Free Updates
  • All Future Upgrades
  • Phone and Email Support

Note : eWay-CRM Mobile* (a part of selected eWay-CRM Premium plans) is only provided to customers with on-going System Support. eWay-CRM Mobile update is not compatible with your old eWay-CRM Premium, will lose access to your mobile app.

Enterprise
$38 /User/Month

$38 per User per Month billed Monthly

  • 10 GB Cloud Space (per company)
  • Mobile (iOS and Android)

One-Time Payment : $539

  • Host on Your Own Server
  • Mobile (iOS and Android)*

Features

  • Outlook (Windows Only)
  • Mobile (iOS and Android)
  • Web
  • Add-in for Outlook 365
  • Supports Multiple Users
  • Advanced Customizations
  • Custom Fields
  • Custom Forms
  • Drop-Down Menus
  • Workflows
  • User Permissions
  • Premium Support
  • Free Updates
  • All Future Upgrades
  • Phone and Email Support
View Price Page
Individual
Free

Upto 2 seats, pricing varies based on number of seats

Features

  • Unlimited boards
  • Unlimited docs
  • 200+ templates
  • Over 20 column types
  • Up to 2 team members
  • iOS and Android apps
Basic
$24 /Month
  • $6 Per Seat Per Month Billed Yearly, $8 Per Seat Per Month Billed Monthly
  • Pricing varies based on the number of seats

Features

  • Includes Individual plus:
  • Unlimited free viewers
  • Unlimited items
  • 5 GB file storage
  • Prioritised customer support
  • Create a dashboard based on 1 board
Standard
$36 /Month
  • $10 Per Seat Per Month Billed Yearly, $12 Per Seat Per Month Billed Monthly
  • Pricing varies based on the number of seats

Features

  • Includes Basic plus:
  • Timeline & Gantt views
  • Calendar view
  • Guest access
  • Automations (250 actions per month)
  • Integrations (250 actions per month)
  • Create a dashboard that combines up to 5 boards
Pro
$81 /Month
  • $22 Per Seat Per Month Billed Yearly, $27 Per Seat Per Month Billed Monthly
  • Pricing varies based on the number of seats

Features

  • Includes Standard plus:
  • Private boards and docs
  • Chart view
  • Time tracking
  • Formula column
  • Dependency column
  • Automations (25,000 actions per month)
  • Integrations (25,000 actions per month)
  • Create a dashboard that combines up to 10 boards
Enterprise
Custom

Features

  • Includes Pro plus:
  • Enterprise-scale Automations & Integrations
  • Enterprise-grade security & governance
  • Advanced reporting & analytics
  • Multi-level permissions
  • Tailored onboarding
  • Premium support
  • Create a dashboard that combines up to 50 boards
View Price Page
Starter
$9 /User/Month

$9 per User per Month billed Yearly

$11 per User per Month billed Quarterly

Features

  • 500 Leads
  • 500 Accounts
  • 500 Contacts
  • 500 Deals
  • 2 Templates
  • 500 Cases
  • 250 MB Library
  • Notifications
  • Referral
  • 500 Events
  • 500 Tasks
  • 500 Notes
  • Tags
  • 500 emails per user per month
  • Import
  • Profile Settings
  • App Settings
  • App Setup: Dropdowns, App Store
  • Company Profile
  • Password Policies
  • Security Settings
  • Network Access
Pro
$29 /User/Month

$29 per User per Month billed Yearly

$35 per User per Month billed Quarterly

Features

  • 5000 Leads
  • 5000 Accounts
  • 5000 Contacts
  • 5000 Deals
  • Unlimited Campaigns
  • 10 Lists
  • 5000 Targets
  • 10 Templates
  • 2500 Cases
  • Unlimited Knowledge Base
  • 2 GB Library
  • Includes features of Starter plan, plus
  • Unlimited Events
  • Unlimited Tasks
  • Calender
  • Unlimited Notes
  • Feeds
  • 2500 emails per user / month
  • Manage Duplicates
  • Sales Tools
  • Assignment Rules
  • Reports
  • Roles
  • API Key
  • Mail to ConvergeHub
  • User Login Logs
Premium
$59 /User/Month

$59 per User per Month billed Yearly

$65 per User per Month billed Quarterly

Features

  • Unlimited Leads
  • Unlimited Accounts
  • Unlimited Contacts
  • Unlimited Deals
  • Includes features of Pro plan, plus
  • Unlimited Lists
  • Unlimited Targets
  • Unlimited Templates
  • Unlimited Cases
  • Partner
  • 4 GB Library
  • 5000 emails per user / month
  • Unlimited Automation
  • Sales Process
  • Project
  • Products
  • Quotes
  • Invoices
  • Payments
  • Unlimited Custom Fields
  • Field Dependency
  • Teams
  • Messages
View Price Page

SCREENSHOTS

Zoho CRM Screenshots
View 4 screenshot(s)
eWay-CRM Screenshots
View 0 screenshot(s)
monday sales CRM by monday.com Screenshots
View 3 screenshot(s)
ConvergeHub Screenshots
View 0 screenshot(s)

INTEGRATIONS

  • Leadfeeder
  • Dropbox Business
  • Slack
  • Box
  • Zoho Creator
  • SurveyMonkey
  • Zoho Survey
  • Zoho SalesIQ
  • Google Sheets
  • QuoteWerks
  • Zoho Desk
  • Quickbooks
  • PandaDoc
  • Saasu
  • Zapier
  • ClickDesk
  • Zoho Sign
  • Zoho Projects
  • PieSync
  • Zoho Books
  • Eventbrite
  • Xero
  • Knowlarity
  • Zoho Forms
  • GotoMeeting
  • iQuoteXpress
  • Zoho Cliq
  • ActiveCampaign
  • RingCentral Office
  • Twilio Flex
  • MailChimp
  • Adobe Sign
  • Zoho Meeting
  • Zoho Expense
  • DocuSign
  • Constant Contact
  • Unbounce
  • Zoho Campaigns
  • GoToWebinar
  • GetResponse
  • Google Drive
  • Front
  • Zoho Subscriptions
  • Proposify
  • Shopify
  • Zoho Social
  • WordPress
  • Microsoft Power BI
  • 3CX
  • TeamViewer
  • Tableau
  • Quickbooks
  • Zapier
  • Poll Everywhere
  • MailChimp
  • WordPress
  • Dropbox Business
  • GotoMeeting
  • RingCentral Office
  • PandaDoc
  • Quickbooks
  • Zapier
  • MailChimp
  • DocuSign
  • PieSync
  • Typeform

ALTERNATIVES

Top alternatives to Zoho CRM

Pipedrive
Pipedrive
Freshsales
Freshsales
LeadSquared CRM
LeadSquared CRM
Zoho One
Zoho One
Bigin by Zoho CRM
Bigin by Zoho CRM

Top alternatives to eWay-CRM

Zoho CRM
Zoho CRM
Salesforce
Salesforce
Pipedrive
Pipedrive
SugarCRM
SugarCRM
Keap
Keap