Home/CRM Software/Zoho CRM vs Centra Hub CRMUpdated on: April 20, 2024

Compare Zoho CRM vs Centra Hub CRM

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Zoho CRM
Zoho CRM CRM Software (6128 Ratings)
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
monday sales CRM by monday.com
monday sales CRM by monday.com CRM Software
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Freshsales
Freshsales CRM Software (1621 Ratings)
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Zoho CRM

Zoho CRM

CRM Software (6128 Ratings)
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
monday sales CRM by monday.com

monday sales CRM by monday.com

CRM Software
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Freshsales

Freshsales

CRM Software (1621 Ratings)
Get Free Quote

Get Free Quote

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Overview

Summary

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..show more

Centra Hub CRM, a flexible customer relationship management software, provides comprehensive management facilities related to services, sales, marketing campaigns, communication, strategy and analysis. Focused on business growth, a great variety of sales automation tools equipped within the particular keeps track of the sales pipeline to close more deals methodically. The marketing platform can also be used to employ emails and relevant campaigns, to convert potential leads into sales. Moreover, inbuilt functionalities like ticket management, sale and lease of real estate assets, reduced equipment downtime and dealership management system (DMS) are quite helpful. Other facilities like automotive inventory and marketing, automated asset lifecycle management across various stages of procurement, inventory tracking and maintenance make business tasks quite seamless to handle. Centra Hub CRM also comes loaded with a smart analytics feature, helping out businesses with customers with profiling, trend analysis and loyalty management. With an accessible interface combined with dashboards and real-time charts, the software ensures smooth project management, client monitoring and courier tracking. ..show more

Maximize their sales potential with monday sales CRM by monday.com, an innovative sales platform where customization meets efficiency no coding required. Ideal for the dynamic sales professional aiming to transcend traditional CRM boundaries, this tool empowers them to convert ideas and meetings into immediate, actionable tasks, propelling deal advancement with exceptional speed. Harness the power of AI-driven smart email templates that assure impactful correspondence, ensuring them strike the perfect tone with every client interaction. With monday sales CRM's intuitive design, them can effortlessly personalize their CRM experience to suit their unique workflow. The platform’s versatility allows for full customization; edit deal stages, introduce unlimited columns, and manage multiple pipelines simultaneously, tailoring the experience entirely to their business needs. The ability to adapt quickly and efficiently in the ever-evolving sales landscape is paramount, and monday sales CRM places that capability squarely in their hands. Whether you’re a solo entrepreneur or part of a bustling sales team, they’ll find that each feature within monday sales CRM is designed to streamline their process and make their job easier. Step into a world of organized, personalized, and smarter sales management with monday sales CRM. Take charge of their sales strategy and witness their productivity soar as every lead and deal is managed with precision and agility. It's more than just a CRM; it's their partner in sales success. ..show more

Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. ..show more

Features

AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork

Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services

Customization Helps to customize the system for use in industry-specific use cases

Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Document Management Ability to store and manage various information and documents in electronic format.

IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis

Lead Management A systemized and organized way of managing all your leads and their conversation.

Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.

List Management Enables management of multiple lists and communications with them

Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI

Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.

Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity

Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms

Referral Tracking Track and manage your referred customers.

Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Sales Force Automation Streamlined management of the sales cycle from lead to close

Territory Management Helps to assign, manage sales territories and conveniently track their progress

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Pleasanton, California - 94588 / +1 877-834-4428

Wilmington, Delaware

Tel Aviv, Israel

San Mateo, California / +1 650-513-0514

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Standard
$20 /User/Month

Automate and optimize your sales cycle

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
  • Automation and Process Management
    • Workflow rules
    • Email notifications
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
Professional
$35 /User/Month

Improve customer acquisition and accelerate growth

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
    • Macros
    • SalesSignals
    • Assignment rules
  • Automation and Process Management
    • Workflow rules
    • Email notifications
    • Blueprint
    • Webhooks
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
    • Validation rules
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
    • Custom reports and dashboards (Unlimited)
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
    • Email relay
    • CRM for Google Ads
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
    • Field-level security
Enterprise
$50 /User/Month

Manage global CX operations with the complete CRM

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
    • Macros
    • SalesSignals
    • Assignment rules
    • Multiple scoring rules
    • Custom SalesSignals
    • Email parsers
    • Data entry wizards
    • Portals
  • Automation and Process Management
    • Workflow rules
    • Email notifications
    • Blueprint
    • Webhooks
    • Record approval process
    • Data review process
    • Custom functions
    • CommandCenter
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
    • Validation rules
    • Custom modules
    • Custom buttons
    • Page layouts
    • Translations
    • Developer sandbox
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
    • Custom reports and dashboards (Unlimited)
    • Advanced dashboard components
    • Anomaly detectors
    • Webform analytics
  • Artifical Intelligence
    • Data enrichment
    • Prediction
    • AI sales forecasting
    • Anomaly detection
    • Recommendation
    • AI analytics
    • Communication
    • Image validation
    • Conversational AI
    • Email intelligence
    • Conversation intelligence
    • Voice of the Customer
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
    • Email relay
    • CRM for Google Ads
    • Attribution
    • Segmentation
    • Auto-responders
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
    • Field-level security
    • Reporting hierarchy
    • Record-level sharing
    • Territory management
    • Data encryption
  • Lite users add-on
    • Lite users: Available for orgs with minimum 25 regular user licenses - $15 per user per month billed Monthly ($12 per user per month billed Yearly)
Ultimate
$65 /User/Month

Scale exponentially with dedicated BI capabilities

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
    • Macros
    • SalesSignals
    • Assignment rules
    • Multiple scoring rules
    • Custom SalesSignals
    • Email parsers
    • Data entry wizards
    • Portals
  • Automation and Process Management
    • Workflow rules
    • Email notifications
    • Blueprint
    • Webhooks
    • Record approval process
    • Data review process
    • Custom functions
    • CommandCenter
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
    • Validation rules
    • Custom modules
    • Custom buttons
    • Page layouts
    • Translations
    • Developer sandbox
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
    • Custom reports and dashboards (Unlimited)
    • Advanced dashboard components
    • Anomaly detectors
    • Webform analytics
    • Zoho Analytics
  • Artifical Intelligence
    • Data enrichment
    • Prediction
    • AI sales forecasting
    • Anomaly detection
    • Recommendation
    • AI analytics
    • Communication
    • Image validation
    • Conversational AI
    • Email intelligence
    • Conversation intelligence
    • Voice of the Customer
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
    • Email relay
    • CRM for Google Ads
    • Attribution
    • Segmentation
    • Auto-responders
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
    • Field-level security
    • Reporting hierarchy
    • Record-level sharing
    • Territory management
    • Data encryption
  • Lite users add-on
    • Lite users: Available for orgs with minimum 25 regular user licenses - $15 per user per month billed Monthly ($12 per user per month billed Yearly)
CRM Plus
$69 /User/Month

Unify sales, service, and marketing on one platform

Features

  • Eight apps, all features included
  • Users have access to all apps
  • Fully integrated
CRM Flex
$14 /User/Month

billed Yearly

Build a custom sales, service, and marketing bundle

Features

  • Select the apps you need
  • Select editions and users for each app
  • Fully integrated
View Price Page
Start Up
$12 /User/Month

Features

  • Storage: 256 MB Per User
  • Leads
  • Accounts: Unlimited
  • Contacts
  • Deals / Opportunities
  • Sales Forecasting
  • Document Library
  • Activities Recurring, Tasks, Events, Calls
  • Reminders
  • Multiple Currencies
  • Social (Integration with Facebook, Twitter, Google Plus)
  • Standard Reports
  • Custom Reports: 3
  • Schedule Reports: 1
  • Standard Dashboards
  • Custom Dashboards: 3
  • Campaigns: 100
  • Mass Email: 5000 Email/Month - Limited by 500 per day - Branded or $3/1000 unbraded emails per month subscription.
  • Email Templates 100 Templates
  • Email Opt-out
  • Auto responders: 50
  • Schedule Mass Email
  • Products: 250 Products
  • Price Books: 2
  • Quotes
  • Sales Orders
  • Invoices
  • Vendors
  • Requests
  • Web-To-Request: 1
  • Email-To-Request: 1
  • SLA: 1
  • Asset Master
  • Customer Master
  • Technicians Master
  • Breakdown / Corrective Requests
  • Assignment Rules: 2 Rules
  • Work Logs
  • Notes/Docs and Attachments
  • Request Lifecycle Tracking
  • Notify Owner
  • Case Escalation Rules: 2 Rules
  • Business Hours
  • File Storage (for Org.) 1GB plus 512 MB/user license
  • Additional Storage (for Org.): $15/Month for 1GB
  • Data Records: 100,000 Records
  • Import Data: 10,000/Batch
  • Record Cloning
  • Merge Duplicates - Find & Merge Option
  • Free Data Backup: 2 Data Backups/Month
  • Data Backup: $10 /Request
  • Customized Page Layouts / Module: 3
  • Add Search Layouts etc
  • Profiles: 5
  • Roles: 5
  • Reporting Hierarchy
  • Field-Level Rules Based Security
  • Read, Write, Edit, Delete, and Print Permissions
  • Data Visibility Based on Ownership
  • Home Page Components: 3
  • Application Tabs: 2
  • Custom Fields: 10 Custom Fields / Module
  • Custom Modules: 2
  • Doc Print Layout Editor: 2
  • Data Grids in Modules
  • Duplicate Criteria in Modules: 2 Fields / Module.
  • Stage History Tracking
  • Standard List Views
  • Custom List Views: 3 List Views / Module
  • Last Activity Time in Criteria
  • Custom Related Lists
  • Customize Search Layout: 5 Per Module
  • Quick Actions
  • Workflow: 3
  • Workflow Time -Based Action: 3
  • Workflow Usage: 3
  • Tasks: 3
  • Reminder for Workflow Tasks: 3
  • Record Owner, Record Creator, Record Owners Manager (Options in Alert): 3
  • Using Email field from the Module & Related Modules: 3
  • Field Updates: 3
  • Delete (Execute On Record Action): 3
  • Field Update (Execute On Record Action): 3
  • Workflow Update Modules: 3
  • Execute Based on Date Field Value: 3
  • Custom Schedules: 3
  • Approval Process: 3 Per Module With 3 Levels
  • WebForms for Leads / Contacts: 5 Forms/Module
  • Approval Rules: 1 Per Module
  • Assignment Rules: 1 Per Module
  • Unsubscribe Form
  • IMAP
  • BCC Dropbox
  • Centra CRM Mobile Edition (Android)
  • Visitor Tracking
  • Third-Party Integrations
  • Integrations Available With Hosted and On-Premise PBX
  • Reports Integration (Ex- Crystal Reports)
  • Forms Integration
  • Functions - Integration Tasks: 5
  • G Suite
  • Business Card View
  • Calendar
  • Calendar Synchronization (CalDAV Access)
  • Calendar Slot Selection Link
  • Advanced Filters
  • Tags for Records
Professional
$20 /User/Month

Features

  • Storage: 512 MB Per User
  • Leads
  • Accounts: Unlimited
  • Contacts
  • Forecasts Based on Locations / Territories
  • Bulk/Mass updates
  • Scoring Rules: 10 Rules/Module
  • Deals / Opportunities
  • Sales Forecasting
  • Document Library
  • Activities Recurring, Tasks, Events, Calls
  • Reminders
  • Multiple Currencies
  • Social (Integration with Facebook, Twitter, Google Plus)
  • Standard Reports
  • Custom Reports: 10
  • Schedule Reports: 10
  • Standard Dashboards
  • Custom Dashboards: 10
  • Campaigns: 150
  • Mass Email: 5000 Email/Month - Limited by 750 per day - Branded or $3/1000 unbraded emails per month subscription
  • Email Templates: 100 Templates
  • Email Opt-out
  • Auto responders: 75
  • Schedule Mass Email
  • Products: Unlimited
  • Price Books: 5
  • Quotes
  • Sales Orders
  • Invoices
  • Vendors
  • Requests
  • Web-To-Request: 5
  • Email-To-Request: 5
  • SLA: 5
  • Asset Master
  • Services Master
  • Customer Master
  • Technicains Master
  • Assignment Rules: 5 Rules
  • Work Logs
  • Notes/Docs and Attachments
  • Request Lifecycle Tracking
  • Notify Owner
  • Case Escalation Rules: 5 Rules
  • Business Hours
  • File Storage (for Org.) 1GB plus 512 MB/user license
  • Additional Storage (for Org.): $15/Month for 1GB
  • Data Records: 500,000 Records
  • Import Data: 15,000/Batch
  • Record Cloning
  • Skip and Overwrite option: 15,000/Batch
  • Merge Duplicates - Find & Merge Option
  • Free Data Backup: 2 Data Backups/Month
  • Data Backup: $10 /Request
  • Customized Page Layouts / Module: 5
  • Add Search Layouts etc
  • Profiles: 10
  • Roles: 5
  • Teams: 25
  • Teams Security
  • Territory Access Levels: 5 Territories
  • Territory Management
  • Reporting Hierarchy
  • Field-Level Rules Based Security
  • Links in Modules and Dashlets: 10 Links/Module
  • Default Data Sharing Settings
  • Public Read Only (in Default Data Sharing Settings)
  • Audit Logs
  • Read, Write, Edit, Delete, and Print Permissions
  • Data Visibility Based on Ownership
  • Home Page Components: 5
  • Organize Tabs
  • Rename Tabs
  • Application Tabs: 6
  • Custom Fields: 35 Custom Fields / Module
  • Custom Modules: 5
  • Doc Print Layout Editor: 5
  • Data Grids in Modules
  • Duplicate Criteria in Modules: 5 Fields / Module.
  • Stage History Tracking
  • Standard List Views
  • Custom List Views: 10 List Views / Module
  • Last Activity Time in Criteria
  • Custom Related Lists
  • Customize Search Layout: 5 Per Module
  • Quick Actions
  • Workflow: 10
  • Workflow Time -Based Action: 10
  • Workflow Usage: 10
  • Tasks: 10
  • Reminder for Workflow Tasks: 10
  • Record Owner, Record Creator, Record Owners Manager (Options in Alert): 10
  • Using Email field from the Module & Related Modules: 10
  • Field Updates: 10
  • Delete (Execute On Record Action): 10
  • Field Update (Execute On Record Action): 10
  • Workflow Update Modules: 10
  • Execute Based on Date Field Value: 10
  • Custom Schedules: 10
  • Approval Process: 5 Per Module With 3 Levels
  • Web Forms for Leads / Contacts: 5 Forms/Module
  • Approval Rules: 1 Per Module
  • Assignment Rules: 5 Per Module
  • Unsubscribe Form
  • IMAP
  • BCC Dropbox
  • Centra CRM Mobile Edition (Android)
  • Visitor Tracking
  • Third Party Integrations
  • Integrations Available With Hosted and On Premise PBX
  • Reports Integration (Ex- Crystal Reports)
  • Forms Integration
  • Reports Integration (Ex- Crystal Reports)
  • Functions - Integration Tasks: 5
  • G Suite
  • APIs & WebHooks: 500 Calls/Month
  • Portals: CSS Portal
  • Business Card View
  • Calendar
  • Calendar Synchronization (CalDAV Access)
  • Calendar Slot Selection Link
  • Advanced Filters
  • Tags for Records
Enterprise
$33 /User/Month

Features

  • Storage: 1 GB Per User
  • Leads
  • Accounts: Unlimited
  • Contacts
  • Forecasts Based on Locations / Territories
  • Bulk/Mass updates
  • Scoring Rules: 10 Rules/Module
  • Deals / Opportunities
  • Sales Forecasting
  • Document Library
  • Activities Recurring, Tasks, Events, Calls
  • Reminders
  • Multiple Currencies
  • Social (Integration with Facebook, Twitter, Google Plus)
  • Standard Reports
  • Custom Reports: 30
  • Schedule Reports: 30
  • Standard Dashboards
  • Custom Dashboards: 30
  • Campaigns: Unlimited
  • Mass Email: 5000 Email/Month - Limited by 750 per day - Branded or $3/1000 unbraded emails per month subscription
  • Email Templates: 100 Templates
  • Email Opt-out
  • Auto responders: 75
  • Schedule Mass Email
  • Products: Unlimited
  • Price Books: 5
  • Quotes
  • Sales Orders
  • Invoices
  • Vendors
  • Requests
  • Web-To-Request: 10
  • Email-To-Request: 10
  • SLA: 10
  • Asset Master
  • Services Master
  • Customer Master
  • Technicains Master
  • Assignment Rules: 20 Rules
  • Work Logs
  • Notes/Docs and Attachments
  • Request Lifecycle Tracking
  • Notify Owner
  • Case Escalation Rules: 20 Rules
  • Business Hours
  • File Storage (for Org.) 1GB plus 512 MB/user license
  • Additional Storage (for Org.): $15/Month for 1GB
  • Data Records: Unlimited
  • Import Data: 30,000/Batch
  • Record Cloning
  • Skip and Overwrite option: 30,000/Batch
  • Merge Duplicates - Find & Merge Option
  • Free Data Backup: 2 Data Backups/Month
  • Data Backup: $10 /Request
  • Customized Page Layouts / Module: 10
  • Add Search Layouts etc
  • Profiles: 15
  • Roles: 10
  • Teams: 30
  • Teams Security
  • Territory Access Levels: 10 Territories
  • Territory Management
  • Reporting Hierarchy
  • Field-Level Rules Based Security
  • Links in Modules and Dashlets: 10 Links/Module
  • Default Data Sharing Settings
  • Public Read Only (in Default Data Sharing Settings)
  • Audit Logs
  • Read, Write, Edit, Delete, and Print Permissions
  • Data Visibility Based on Ownership
  • Record Sharing
  • Home Page Components: 10
  • Organize Tabs
  • Rename Tabs
  • Application Tabs: 10
  • Custom Fields: 75 Custom Fields / Module
  • Custom Modules: 20
  • Doc Print Layout Editor: 10
  • Data Grids in Modules
  • Duplicate Criteria in Modules: 10 Fields / Module.
  • Stage History Tracking
  • Standard List Views
  • Custom List Views: Unlimited
  • Last Activity Time in Criteria
  • Custom Related Lists
  • Customize Search Layout: 20 Per Module
  • Quick Actions
  • Workflow: 25
  • Workflow Time -Based Action: 25
  • Workflow Usage: 25
  • Tasks: 25
  • Reminder for Workflow Tasks: 25
  • Record Owner, Record Creator, Record Owners Manager (Options in Alert): 25
  • Using Email field from the Module & Related Modules: 25
  • Field Updates: 25
  • Delete (Execute On Record Action): 25
  • Field Update (Execute On Record Action): 25
  • Workflow Update Modules: 25
  • Execute Based on Date Field Value: 25
  • Custom Schedules: 25
  • Approval Process: 10 Per Module With 3 Levels
  • Web Forms for Leads / Contacts: 10 Forms/Module
  • Approval Rules
  • Assignment Rules
  • Unsubscribe Form
  • IMAP
  • BCC Dropbox
  • Centra CRM Mobile Edition (Android)
  • Visitor Tracking
  • Third Party Integrations
  • Integrations Available With Hosted and On Premise PBX
  • Reports Integration (Ex- Crystal Reports)
  • Forms Integration
  • Reports Integration (Ex- Crystal Reports)
  • Functions - Integration Tasks: 10
  • G Suite
  • APIs & WebHooks: 1000 Calls/Month
  • Portals: CSS Portal
  • Business Card View
  • Calendar
  • Calendar Synchronization (CalDAV Access)
  • Calendar Slot Selection Link
  • Advanced Filters
  • Tags for Records

Ultimate
$59 /User/Month

Features

  • Storage: 1 GB Per User
  • Leads
  • Accounts: Unlimited
  • Contacts
  • Forecasts Based on Locations / Territories
  • Bulk/Mass updates
  • Scoring Rules: Unlimited
  • Deals / Opportunities
  • Sales Forecasting
  • Document Library
  • Activities Recurring, Tasks, Events, Calls
  • Reminders
  • Multiple Currencies
  • Social (Integration with Facebook, Twitter, Google Plus)
  • Standard Reports
  • Custom Reports: Unlimited
  • Schedule Reports: Unlimited
  • Standard Dashboards
  • Custom Dashboards: Unlimited
  • Campaigns: Unlimited
  • Mass Email: 5000 Email/Month - Limited by 750 per day - Branded or $3/1000 unbraded emails per month subscription
  • Email Templates: Unlimited
  • Email Opt-out
  • Auto responders: Unlimited
  • Schedule Mass Email
  • Products: Unlimited
  • Price Books: Unlimited
  • Quotes
  • Sales Orders
  • Invoices
  • Vendors
  • Requests
  • Web-To-Request: Unlimited
  • Email-To-Request: Unlimited
  • SLA: Unlimited
  • Asset Master
  • Services Master
  • Customer Master
  • Technicains Master
  • Assignment Rules: Unlimited
  • Work Logs
  • Notes/Docs and Attachments
  • Request Lifecycle Tracking
  • Notify Owner
  • Case Escalation Rules: Unlimited
  • Business Hours
  • File Storage (for Org.) 1GB plus 512 MB/user license
  • Additional Storage (for Org.): $15/Month for 1GB
  • Data Records: Unlimited
  • Import Data: 30,000/Batch
  • Record Cloning
  • Skip and Overwrite option: 50,000/Batch
  • Merge Duplicates - Find & Merge Option
  • Free Data Backup: 2 Data Backups/Month
  • Data Backup: $10 /Request
  • Customized Page Layouts / Module: Unlimited
  • Add Search Layouts etc
  • Profiles: 25
  • Roles: 250
  • Teams: 50
  • Teams Security
  • Territory Access Levels: Unlimited
  • Territory Management
  • Reporting Hierarchy
  • Field-Level Rules Based Security
  • Links in Modules and Dashlets: 10 Links/Module
  • Default Data Sharing Settings
  • Public Read Only (in Default Data Sharing Settings)
  • Audit Logs
  • Read, Write, Edit, Delete, and Print Permissions
  • Data Visibility Based on Ownership
  • Record Sharing
  • Home Page Components: 10
  • Organize Tabs
  • Rename Tabs
  • Application Tabs: 24
  • Custom Fields: Unlimited
  • Custom Modules: Unlimited
  • Doc Print Layout Editor: Unlimited
  • Data Grids in Modules
  • Duplicate Criteria in Modules: 2 Fields / Module.
  • Stage History Tracking
  • Standard List Views
  • Custom List Views: Unlimited
  • Last Activity Time in Criteria
  • Custom Related Lists
  • Customize Search Layout: Unlimited
  • Quick Actions
  • Workflow: Unlimited
  • Workflow Time -Based Action: Unlimited
  • Workflow Usage: Unlimited
  • Tasks: Unlimited
  • Reminder for Workflow Tasks: Unlimited
  • Record Owner, Record Creator, Record Owners Manager (Options in Alert): Unlimited
  • Using Email field from the Module & Related Modules: Unlimited
  • Field Updates: Unlimited
  • Delete (Execute On Record Action): Unlimited
  • Field Update (Execute On Record Action): Unlimited
  • Workflow Update Modules: Unlimited
  • Execute Based on Date Field Value: Unlimited
  • Custom Schedules: Unlimited
  • Approval Process: Unlimited
  • Web Forms for Leads / Contacts: 20 Forms/Module
  • Approval Rules
  • Assignment Rules
  • Functions - Send Mail: 1000 emails/day
  • Unsubscribe Form
  • IMAP
  • BCC Dropbox
  • Centra CRM Mobile Edition (Android)
  • Visitor Tracking
  • Third Party Integrations
  • Integrations Available With Hosted and On Premise PBX
  • Reports Integration (Ex- Crystal Reports)
  • Forms Integration
  • Reports Integration (Ex- Crystal Reports)
  • Functions - Integration Tasks: 10
  • G Suite
  • APIs & WebHooks: 2000 Calls/Month
  • Portals: 1 portal free for Contacts module.​For 4 more portals, user license needs to be purchased. 50 users (minimum user count) - $600/month 51 to 100 users - $12/user​100 users up - $10/user
  • Business Card View
  • Calendar
  • Calendar Synchronization (CalDAV Access)
  • Calendar Slot Selection Link
  • Advanced Filters
  • Tags for Records
View Price Page
Basic CRM
$15 /User/Month
  • For 3 Seats, Pricing varies based on number of seats
  • $36 per Month billed Yearly
  • $45 per Month billed Mothly

Features

  • Unlimited customizable pipelines
  • Unlimited contacts
  • Unlimited boards
  • Templates for lead, contact & deal management
  • iOS & Android apps
  • Unlimited free viewers
  • Create a dashboard based on 1 board
Standard CRM
$20 /User/Month
  • For 3 Seats, pricing varies based on number of seats
  • $51 per Month billed Yearly
  • $60 per Month billed Monthly

Features

  • Advanced account, contact, & deal management
  • 2-way email integration with Gmail and Outlook
  • AI email generator
  • Activity management
  • Quotes & invoices
  • Merge duplicate data
  • Custom CRM automations (250 actions per month)
  • Custom CRM integrations (250 actions per month)
  • Create a dashboard that combines 5 boards
Pro CRM
$33 /User/Month
  • For 3 Seats, pricing varies based on number of Seats
  • $84 per Month billed Yearly
  • $99 per Month billed Monthly

Features

  • Sales forecasting
  • Email templates with custom parameters
  • Email tracking & automations
  • Mass emails
  • HTML editor for mass email
  • Mass email tracking
  • Google Calendar sync
  • Sales analytics
  • Customizable email signatures
  • Custom CRM automations (25,000 actions per month)
  • Custom CRM integrations (25,000 actions per month)
  • Create a dashboard that combines 10 boards
Enterprise CRM
Custom

Features

  • Lead scoring
  • Team goals
  • Advanced analytics (dashboards up to 50 boards)
  • Account management
  • Documents for sales
  • Enterprise-scale automations & integrations
  • Enterprise-grade security & governance
  • Multi-level permissions
  • HIPAA Compliance
View Price Page
Free
Free

For Upto 3 Users

Features

  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Sales Dashboard
  • Mobile App
  • 24x5 Support
Growth
Others

₹1,199 Per User Per Month Billed Monthly

₹999 Per User Per Month Billed Yearly

Features

  • Includes features of Free plan, plus
  • AI-powered Contact Scoring
  • Sales Sequences
  • Workflows
  • Custom Sales Activities
  • Product Catalog
  • 1 CPQ License

Add-On :

  • Freshbots: ₹7,999 for 1000 Freshbots sessions
    • Buy additional Freshbots session packs to engage with customers across channels seamlessly
    • Chatbots are available on all plans.
    • All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session.
    • The validity of the sessions purchased aligns with your payment cycle.
  • CPQ (Beta): ₹1,299 Per User Per Month
    • Rich document builder
    • Built-in eSignature
    • Accurate quote generation
Pro
Others

₹3,399 Per User Per Month Billed Monthly

₹2,799 Per User Per Month Billed Yearly

Features

  • Includes features of Growth plan, plus
  • Multiple Sales Pipelines
  • Time-based Workflows
  • Auto-assignment Rules for Contacts, Accounts, Deals
  • Sales Teams & Territory Management
  • AI-powered Deal Insights & Next Best Action

Add-On :

  • Freshbots: ₹7,999 for 1000 Freshbots sessions
    • Buy additional Freshbots session packs to engage with customers across channels seamlessly
    • Chatbots are available on all plans.
    • All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session.
    • The validity of the sessions purchased aligns with your payment cycle.
  • CPQ (Beta): ₹1,299 Per User Per Month
    • Rich document builder
    • Built-in eSignature
    • Accurate quote generation
Enterprise
Others

₹5,999 Per User Per Month Billed Monthly

₹4,999 Per User Per Month Billed Yearly

Features

  • Includes features of Pro plan, plus
  • Custom Modules
  • AI-based Forecasting Insights
  • Audit Logs
  • Field-level Permissions
  • Dedicated Account Manager
  • Sandbox

Add-On :

  • Freshbots: ₹7,999 for 1000 Freshbots sessions
    • Buy additional Freshbots session packs to engage with customers across channels seamlessly
    • Chatbots are available on all plans.
    • All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session.
    • The validity of the sessions purchased aligns with your payment cycle.
  • CPQ (Beta): ₹1,299 Per User Per Month
    • Rich document builder
    • Built-in eSignature
    • Accurate quote generation
View Price Page

SCREENSHOTS

Zoho CRM Screenshots
View 13 screenshot(s)
Centra Hub CRM Screenshots
View 7 screenshot(s)
monday sales CRM by monday.com Screenshots
View 3 screenshot(s)
Freshsales Screenshots
View 40 screenshot(s)

INTEGRATIONS

  • Leadfeeder
  • Slack
  • Box
  • Zoho Creator
  • Zoho SalesIQ
  • Google Sheets
  • Zoho Desk
  • Saasu
  • Zapier
  • ClickDesk
  • Zoho Sign
  • Zoho Projects
  • PieSync
  • Knowlarity
  • GotoMeeting
  • MailChimp
  • Adobe Sign
  • Zoho Expense
  • DocuSign
  • Constant Contact
  • Zoho Campaigns
  • GetResponse
  • Front
  • Dropbox Business
  • SurveyMonkey
  • Zoho Survey
  • QuoteWerks
  • Quickbooks
  • PandaDoc
  • Zoho Books
  • Zoom
  • Eventbrite
  • Xero
  • Zoho Forms
  • iQuoteXpress
  • Zoho Cliq
  • ActiveCampaign
  • RingCentral Office
  • Twilio Flex
  • Zoho Meeting
  • Zoho Billing
  • Unbounce
  • GoToWebinar
  • Google Drive
  • Proposify
  • Shopify
  • Zoho Social
    NA
  • MailChimp
  • Gmail
  • Freshchat
  • Freshdesk
  • Dialpad Talk
  • Slack
  • Segment
  • MailChimp
  • DocuSign
  • Gong
  • PayPal
  • TeamViewer
  • Front
  • Freshdesk Contact Center (Formerly Freshcaller)
  • PandaDoc
  • Quickbooks
  • Zapier
  • Shopify
  • Zoom
  • Xero

ALTERNATIVES

Top alternatives to Zoho CRM

Zoho Creator
Zoho Creator
Odoo CRM
Odoo CRM
Zoho Desk
Zoho Desk
Bigin by Zoho CRM
Bigin by Zoho CRM
Freshsales
Freshsales

Top alternatives to Centra Hub CRM

Zoho CRM
Zoho CRM
Salesforce
Salesforce
Pipedrive CRM
Pipedrive CRM
SugarCRM
SugarCRM
Keap
Keap