Home/Bug Tracking Software/Zoho BugTracker vs Marker.ioUpdated on: March 28, 2024

Compare Zoho BugTracker vs Marker.io

89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Zoho BugTracker is a scalable bug tracking solution that helps you handle issues and deliver amazing products on schedule. It enables you to identify, track, and repair your bug defects quicker with the support of SLAs, business rules, and custom workflows. With Zoho BugTracker, bugs can be readily recorded and tracked depending on certain criteria. It allows you to create custom views in your bug tracking program to concentrate on the most time-sensitive problems. With Zoho’s report feature, you can see how many problems have been reported. You can check in with your team and see what they're working on using engaging modules like Discuss or Forums. You can also start a brief dialogue in the comments section, or set up a meeting for a more in-depth discussion. Users can create rules to change fields in a bug or third-party apps. To satisfy your client's goals, you can automate your service level agreements and use the timesheets module to monitor your billable and non-billable hours. Additionally, Zoho BugTracker connects seamlessly with other Zoho applications and third-party apps for smooth functioning. ..show more

Marker.io is a website feedback and bug tracking tool that enables developers to receive adequate suggestions from colleagues and clients on the go. Web developers dependent on the same can get rid of detected bugs in four simple steps. Visual annotations equipped within help users to get a real-time view of their bugs. Further, Marker.io comes with a feedback widget that enables clients and customers to report issues with the website on the go. Here, developers can control widgets via JavaScript SDK and pass the custom metadata about their clients, customers or the entire technical environment as per convenience. Client-specific logs and errors happening within the console gets recorded in an automated way, besides being added as an issue. The tool also includes a guest portal that can be used by developers to offer individual clients and external reporters an overview of the previously reported issues. ..show more

Features

Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project

Filtering To match the instances against a set of search criteria.

Issue Tracking Helps to manage and maintain issue logs and its activity

Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Reports Comes with reporting capabilities and features custom pre-built reports

Role Management Helps regulate access to systems, based on individual roles

Storage and Retrieval Helps to store, retrieve (search) and organize bug information

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Chennai, India / 1800 103 1123

Brussels, Belgium

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free Plan
Free

Features

  • 2 Projects
  • Attach files up to 10MB
  • Add Issues via Email
Standard
$4.5 /User/Month

Features

  • Includes features of Free plan, plus
  • 10 users
  • 10 Projects
  • 5 project templates
  • Attach files upto 5GB
  • Bug Reports
  • Time Tracking
  • Status & workflow
  • Project Custom Status
Premium
$9 /User/Month

$3/client user /month or $2/client user /month billed annually

Features

  • Includes features of Standard plan, plus
  • Unlimited Projects
  • 20 Project Templates
  • Attach files upto 100GB
  • Custom Fields
  • Custom Roles & Profiles
  • Custom Notifications
  • Business Rules
  • SLA Automation
  • Custom Views
  • Personalized web domain
  • Personalized email to add bugs
  • Webhooks
  • Custom Functions
  • Teams - custom user groups
View Price Page
STARTER
$59 /Month

Features

  • 10 users
  • Unlimited destinations
  • Unlimited feedback
TEAM
$99 /Month

Features

  • 50 users
  • Unlimited destinations
  • Unlimited feedback
ORGANIZATION
$199 /Month

Features

  • Unlimited users
  • Unlimited destinations
  • Unlimited feedback
View Price Page

SCREENSHOTS

Zoho BugTracker Screenshots
View 5 screenshot(s)
Marker.io Screenshots
View 3 screenshot(s)

INTEGRATIONS

  • GitHub
  • Zoho CRM
  • Zoho Analytics (Zoho Reports)
  • Zoho Projects
  • BrowserStack
  • GitHub
  • Trello
  • GitLab
  • Jira

ALTERNATIVES

Top alternatives to Zoho BugTracker

Sentry
Sentry
Usersnap
Usersnap
Bugsnag
Bugsnag
Instabug
Instabug
Honeycomb
Honeycomb

Top alternatives to Marker.io

Red Pen
Red Pen
Red Marker
Red Marker
BugHerd
BugHerd
Sentry
Sentry
Usersnap
Usersnap