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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho BugTracker logo
Bug Tracking Software

4.6 143 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MantisBT logo
Bug Tracking Software

4.1 92 user ratings

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Overview

Description Zoho BugTracker is a scalable bug tracking solution that helps you handle issues and deliver amazing products on schedule. It enables you to identify, track, and repair your bug defects quicker with the support of SLAs, business rules, and custom workflows. With Zoho BugTracker, bugs can be readily recorded and tracked depending on certain criteria. It allows you to create custom views in your bug tracking program to concentrate on the most time-sensitive problems. With Zoho’s report feature, you can see how many problems have been reported. You can check in with your team and see what they're working on using engaging modules like Discuss or Forums. You can also start a brief dialogue in the comments section, or set up a meeting for a more in-depth discussion. Users can create rules to change fields in a bug or third-party apps. To satisfy your client's goals, you can automate your service level agreements and use the timesheets module to monitor your billable and non-billable hours. Additionally, Zoho BugTracker connects seamlessly with other Zoho applications and third-party apps for smooth functioning. Read more Mantis Bug Tracker or MantisBT is an open source issue tracker that allows convenient project management and effective team collaboration. Issue related updates get notified to every team member via regular notifications or emails. Also, a role-based appointment facility enables seamless division of tasks between multiple team members. Thus ensuring maximum efficiency on their part. MantisBT’s interface is an interactive one and, of course, customisable at the same time. The platform has continued to remain a popular issue tracker since its launch date and, of course, for justified reasons. Further, effortless navigation, immense power, multi-OS compatibility and a plethora of business-relevant features make this open-source platform an extremely useful area to indulge in. MantisBT, also comes equipped with an elaborative list of plugins for the users to gain access, which goes as agileMantis, announce, EasyEnter, Gauge Support, Google Analytics, highlightcode and more. Also, for those who want to experience MantisBT as a service, MantisHub assures seamless data migration, guided support, exclusive add-ons and more. Read more
Pricing Options
  • Free Trial Available
  • Starts at $3.00. Offers Free-forever plan.
  • Free Trial Not Available
  • MantisBT Offers Custom plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    76%
  • Momentum
    63%
  • Popularity
    65%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    83%
  • Momentum
    60%
  • Popularity
    75%

Features

Total Features
11 Features
7 Features
Common Features for All
    Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
    Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
    Filtering To match the instances against a set of search criteria.
    Issue Tracking Helps to manage and maintain issue logs and its activity
    Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
    Reports Comes with reporting capabilities and features custom pre-built reports
    Role Management Helps regulate access to systems, based on individual roles
    Storage and Retrieval Helps to store, retrieve (search) and organize bug information
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 8 More - Show Less
    • Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
      Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
      Filtering To match the instances against a set of search criteria.
      Issue Tracking Helps to manage and maintain issue logs and its activity
      Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
      Reports Comes with reporting capabilities and features custom pre-built reports
      Role Management Helps regulate access to systems, based on individual roles
      Storage and Retrieval Helps to store, retrieve (search) and organize bug information
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 143 user ratings
    4.1/5 92 user ratings
    Ratings Distribution
    • Excellent

      66.8%
    • Very Good

      28.7%
    • Average

      3.6%
    • Poor

      0.8%
    • Terrible

      0%
    • Excellent

      28.2%
    • Very Good

      54.3%
    • Average

      16.3%
    • Poor

      1.2%
    • Terrible

      0%
    Review Summary

    Zoho BugTracker receives mixed reviews from users, with praises for its user-friendly interface, ease of use, and customizable features. However, some users report occasional glitches and bugs, and a few find the reporting and analytics capabilities lacking. The mobile app is generally well-received for its convenience, although some users suggest improvements for better functionality. Overall, Zoho BugTracker offers a solid foundation for bug tracking and issue management, but there's room for improvement in terms of stability and advanced features.

    Users generally find the software easy to use and customizable. It is praised for its issue tracking, project management, and reporting capabilities. Many reviewers appreciate the open-source nature of the software, which allows for customization and integration with other tools. However, some users have reported occasional bugs and glitches, and a few have found the interface to be outdated. Overall, MantisBT is a popular choice for small and medium-sized businesses looking for a comprehensive and affordable project management solution.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $3.00. Offers Free-forever plan.
    • Free Trial Not Available
    • MantisBT Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Plan Free

    Standard $3.00 $4.50 per user / month

    Premium $8.00 $9.00 per user / month

    MantisBT Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 4 More
    MantisBT Screenshots
    + 1 More
    Videos Not Available

    Vendor information

    Company Details Located in: Chennai, India

    Not available

    Contact Details

    1800 103 1123

    https://www.zoho.com/bugtracker/

    Not available

    https://www.mantisbt.org/

    Social Media Handles

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