Home/Accounting Software/Zoho Books vs Zoho CRMUpdated on: April 18, 2024

Compare Zoho Books vs Zoho CRM

94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Zoho Books
Zoho Books Accounting Software (1112 Ratings)
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Zoho CRM
Zoho CRM CRM Software (6128 Ratings)
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Freshbooks
Freshbooks Accounting Software (6280 Ratings)
Start Free Trial

Get Free Quote

Start Free Trial

ADD PRODUCT
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Zoho Books

Zoho Books

Accounting Software (1112 Ratings)
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Zoho CRM

Zoho CRM

CRM Software (6128 Ratings)
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Freshbooks

Freshbooks

Accounting Software (6280 Ratings)
Start Free Trial

Get Free Quote

Start Free Trial

Overview

Summary

Zoho Books is a simple and affordable accounting software that specializes in keeping a detailed track of the cash flow of your business and helping you track your expenses and income. The software also provides you with multi-currency features that is helpful for an organization making transactions in multiple currencies across the globe. Zoho Books also offers professional invoice services along with a tax filing portal that allows you to directly file your returns. The software also provides other accounting services like Bank Reconciliation, and handling your general and accounts, letting you concentrate more on the core activities. ..show more

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..show more

An accounting software focused on providing expert accounting services to small scale businesses. It is best suited for self-employed professionals, small scale agencies, firms and consultancies. The software expertise in handling accounting tasks related to billing, invoicing and expense tracking. Freshbooks time tracking feature will provide you information so that you can invoice your bill for exactly what you’re worth. This easy-to-use software also provides a mobile app which allows you to keep a check on the accounting processes all the time. Freshbooks was awarded as “Leader in the Fall 2017 Small-Business Accounting Grid Report” based on customer satisfaction and market presence. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Pleasanton, California / +1 844-316-5544

Pleasanton, California - 94588 / +1 877-834-4428

Toronto, Canada / +1 866-303-6061

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

<50K USD per annum

For businesses with revenue

Features

  • 1 User + 1 Accountant
  • Manage Clients
  • Manage Invoices (Up to 1,000 per annum)
  • Client Portal
  • Online/Offline Payments
  • Automate Payment Reminders
  • Multi-lingual Invoicing
  • Credit Notes
  • Recurring Invoices
  • Expenses & Mileage Tracking
  • Add Multiple Bank and Credit Card Accounts
  • Import Bank and Credit Card Statements
  • Bank Rules & Reconciliation
  • Chart of Accounts & Sub-accounts
  • Manual Journals
  • Reports
  • Invoice Customization
  • Manage 1099 Contractors
  • Payment Gateways
  • Integrations
    • Zoho Apps
    • Other Apps
  • Support : Email
Standard
$20 /Month

per Organization

Features

  • Invite 3 Users
  • Includes features of Free plan, plus
  • Manage Invoices (Up to 5,000)
  • Recurring Expenses
  • Connect and fetch bank & credit card feeds via bank feeds provider
  • Predefined User Roles
  • Track Project Expenses and Invoice
  • Bulk Updates
  • Transaction Locking
  • Custom Views
  • Custom Fields
  • Reporting Tags
  • Track Sales Tax
  • Payment Gateways
  • Integrations
    • Avalara
    • Zendesk
  • Support : Email, Voice, Chat

Add-ons

  • Users (Add an additional user) : $3 per User per Month
  • Advanced Autoscans : $10 (50 Scans per month)
  • Snail Mails : $2 per credit
Professional
$50 /Month

per Organization

Features

  • Invite 5 Users
  • Includes features of Standard plan, plus
  • Sales Approval
  • Retainer Invoices
  • Bills
  • Payments Made
  • Vendor Credits
  • Recurring Bills
  • Sales Orders
  • Purchase Orders
  • Purchase Approval
  • Multi-currency Handling
  • Automatic Exchange Rates
  • Currency Adjustments
  • Stock Tracking
  • Price Lists
  • Landed Costs
  • Custom Roles
  • Time tracking and billing
  • Timesheet Approvals
  • Timesheet - Client Approvals
  • Retainer Invoices for Projects
  • Project Profitability
  • Journal Templates
  • Recurring Journals
  • Workflow Rules (Up to 10)
  • Email Alerts
  • In-app Notifications
  • Field Updates
  • Support : Email, Voice, Chat
  • Includes features of Add-ons
Premium
$70 /Month

per Organization

Features

  • Invite 10 Users
  • Includes features of Professional plan, plus
  • Custom Domain
  • Vendor Portal
  • Budgeting
  • Custom Buttons
  • Validation Rules
  • Related Lists
  • WebTabs
  • Custom Functions
  • Custom Schedulers
  • Webhooks
  • Workflow Rules (Up to 200)
  • Integrations
    • Zoho Sign
    • Twilio
  • Support : Email, Voice, Chat
  • Includes features of Add-ons
Elite
$150 /Month

$120 Per Organization/Month/Billed Annually

$150 Per Organization/Month/Billed Annually

Features

  • Invite 10 Users
  • Includes everything in Premium +
  • Unlimited Custom Reports
  • Multi-currency Transactions for Each Contact

Advanced Inventory Control

  • Integrate Shopify Stores (Up to 2 stores)
  • Warehouse Management (Up to 5 warehouses)
  • Serial Number Tracking
  • Batch Tracking
  • Print Shipping Label
  • Shipment Tracking

Support

  • Email, Voice, Chat
View Price Page
Standard
$20 /User/Month

Automate and optimize your sales cycle

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
  • Automation and Process Management
    • Workflow rules
    • Email notifications
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
Professional
$35 /User/Month

Improve customer acquisition and accelerate growth

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
    • Macros
    • SalesSignals
    • Assignment rules
  • Automation and Process Management
    • Workflow rules
    • Email notifications
    • Blueprint
    • Webhooks
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
    • Validation rules
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
    • Custom reports and dashboards (Unlimited)
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
    • Email relay
    • CRM for Google Ads
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
    • Field-level security
Enterprise
$50 /User/Month

Manage global CX operations with the complete CRM

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
    • Macros
    • SalesSignals
    • Assignment rules
    • Multiple scoring rules
    • Custom SalesSignals
    • Email parsers
    • Data entry wizards
    • Portals
  • Automation and Process Management
    • Workflow rules
    • Email notifications
    • Blueprint
    • Webhooks
    • Record approval process
    • Data review process
    • Custom functions
    • CommandCenter
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
    • Validation rules
    • Custom modules
    • Custom buttons
    • Page layouts
    • Translations
    • Developer sandbox
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
    • Custom reports and dashboards (Unlimited)
    • Advanced dashboard components
    • Anomaly detectors
    • Webform analytics
  • Artifical Intelligence
    • Data enrichment
    • Prediction
    • AI sales forecasting
    • Anomaly detection
    • Recommendation
    • AI analytics
    • Communication
    • Image validation
    • Conversational AI
    • Email intelligence
    • Conversation intelligence
    • Voice of the Customer
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
    • Email relay
    • CRM for Google Ads
    • Attribution
    • Segmentation
    • Auto-responders
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
    • Field-level security
    • Reporting hierarchy
    • Record-level sharing
    • Territory management
    • Data encryption
  • Lite users add-on
    • Lite users: Available for orgs with minimum 25 regular user licenses - $15 per user per month billed Monthly ($12 per user per month billed Yearly)
Ultimate
$65 /User/Month

Scale exponentially with dedicated BI capabilities

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
    • Macros
    • SalesSignals
    • Assignment rules
    • Multiple scoring rules
    • Custom SalesSignals
    • Email parsers
    • Data entry wizards
    • Portals
  • Automation and Process Management
    • Workflow rules
    • Email notifications
    • Blueprint
    • Webhooks
    • Record approval process
    • Data review process
    • Custom functions
    • CommandCenter
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
    • Validation rules
    • Custom modules
    • Custom buttons
    • Page layouts
    • Translations
    • Developer sandbox
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
    • Custom reports and dashboards (Unlimited)
    • Advanced dashboard components
    • Anomaly detectors
    • Webform analytics
    • Zoho Analytics
  • Artifical Intelligence
    • Data enrichment
    • Prediction
    • AI sales forecasting
    • Anomaly detection
    • Recommendation
    • AI analytics
    • Communication
    • Image validation
    • Conversational AI
    • Email intelligence
    • Conversation intelligence
    • Voice of the Customer
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
    • Email relay
    • CRM for Google Ads
    • Attribution
    • Segmentation
    • Auto-responders
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
    • Field-level security
    • Reporting hierarchy
    • Record-level sharing
    • Territory management
    • Data encryption
  • Lite users add-on
    • Lite users: Available for orgs with minimum 25 regular user licenses - $15 per user per month billed Monthly ($12 per user per month billed Yearly)
CRM Plus
$69 /User/Month

Unify sales, service, and marketing on one platform

Features

  • Eight apps, all features included
  • Users have access to all apps
  • Fully integrated
CRM Flex
$14 /User/Month

billed Yearly

Build a custom sales, service, and marketing bundle

Features

  • Select the apps you need
  • Select editions and users for each app
  • Fully integrated
View Price Page
Lite
$15 /Month

Features

  • 5 Billable Clients (Send unlimited invoices to up to 5 clients)
  • Track unlimited expenses
  • Send unlimited estimates
  • Get paid with credit cards and bank transfers
  • Track sales tax & see reports
  • Access anywhere on iOS and Android
Plus
$30 /Month

Features

  • 50 Billable Clients
  • Send unlimited invoices to up to 50 clients
  • Automatically track expenses
  • Send unlimited estimates and proposals
  • Get paid with credit cards and bank transfers
  • Set up recurring billing and client retainers
  • Run business health reports
  • Double-entry accounting reports
  • Invite your accountant
  • Access anywhere on iOS and Android
  • Mobile mileage tracking
Premium
$55 /Month

Features

  • Unlimited Billable Clients
  • Send unlimited invoices to an unlimited amount of clients
  • Track Bills, Bill Payments & Vendors with Accounts Payable
  • Track project profitability
  • Customize email templates with dynamic fields
  • Customize email signatures
  • Automatically track expenses
  • Automatically send late payment reminders and bill late fees
  • Send unlimited estimates and proposals
  • Get paid with credit cards and bank transfers
  • Get paid with checkout links
  • Set up recurring billing and client retainers
  • Run business health reports
  • Run financial and accounting reports
  • Invite your accountant
  • Access anywhere on iOS and Android
  • Mobile mileage tracking
Select
Custom

Features

  • Unlimited Billable Clients and Specialized Features
  • Send unlimited invoices to an unlimited amount of clients
  • Access to lower credit card transaction rates
  • Info Tooltip
  • Start with 2 team member accounts
  • Get a dedicated account manager
  • Get help migrating from other software
  • Set up your account with custom onboarding services
  • Remove FreshBooks branding from client emails
  • Contact us with a dedicated support number
  • Get paid with credit cards, bank transfers, and checkout links
  • Set up recurring billing, subscriptions and client retainers
  • Securely accept credit cards over the phone
  • Automatically track expenses
  • Automatically send late payment reminders and bill late fees
  • Invite your accountant
  • Run business health reports
  • Run financial and accounting reports
  • Access anywhere on iOS and Android
View Price Page

SCREENSHOTS

Zoho Books Screenshots
View 1 screenshot(s)
Zoho CRM Screenshots
View 13 screenshot(s)
Freshbooks Screenshots
View 9 screenshot(s)

INTEGRATIONS

    NA
  • Leadfeeder
  • Slack
  • Box
  • Zoho Creator
  • Zoho SalesIQ
  • Google Sheets
  • Zoho Desk
  • Saasu
  • Zapier
  • ClickDesk
  • Zoho Sign
  • Zoho Projects
  • PieSync
  • Knowlarity
  • GotoMeeting
  • MailChimp
  • Adobe Sign
  • Zoho Expense
  • DocuSign
  • Constant Contact
  • Zoho Campaigns
  • GetResponse
  • Front
  • Dropbox Business
  • SurveyMonkey
  • Zoho Survey
  • QuoteWerks
  • Quickbooks
  • PandaDoc
  • Zoho Books
  • Zoom
  • Eventbrite
  • Xero
  • Zoho Forms
  • iQuoteXpress
  • Zoho Cliq
  • ActiveCampaign
  • RingCentral Office
  • Twilio Flex
  • Zoho Meeting
  • Zoho Billing
  • Unbounce
  • GoToWebinar
  • Google Drive
  • Proposify
  • Shopify
  • Zoho Social
    NA

ALTERNATIVES

Top alternatives to Zoho Books

Odoo Accounting
Odoo Accounting
Zoho Billing
Zoho Billing
SAP S/4HANA Finance (SAP Simple Finance)
SAP S/4HANA Finance (SAP Simple Finance)
Zoho Inventory
Zoho Inventory
Vyapar
Vyapar

Top alternatives to Zoho CRM

Zoho Creator
Zoho Creator
Odoo CRM
Odoo CRM
Zoho Desk
Zoho Desk
Bigin by Zoho CRM
Bigin by Zoho CRM
Freshsales
Freshsales