Home/Compare/Zoho Assist vs RemotePC
Updated on: December 8, 2019

Zoho Assist vs RemotePC

82%
Zoho Assist
(292 Ratings)
66%
RemotePC
(15 Ratings)
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Zoho Assist
(292 Ratings)
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RemotePC
(15 Ratings)
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Overview

Summary

Zoho Assist web-based remote access software helps in offering remote support and allows screen sharing. The software can also be run on Android and iOS. It becomes easy to access & tackle unmanaged systems. You can transfer up to 2GB files to other computers/ devices located across different networks. Real-time collaboration is possible to conduct virtual meetings and training sessions are easier now with Zoho Assist. It has remote rebooting & reconnecting capabilities. Users will enjoy unattended remote access where they can switch on systems remotely with just a click. One can remotely access & operate power options like restart, shutdown, log off, hibernate etc. It is firewall-friendly. ..read more

RemotePC web-based remote access software is an affordable solution for remotely managing the PCs and Mac. It comes with a good set of features as well to support its expected functionalities. Unattended access, remote printing, file transfer, session recording, session transfer, and wake on LAN are some of its main features. The software is multi-platform friendly. Remote control feature helps to manage systems and accessing data even when you are on a tour. RemotePC offers remote access 24*7. It uses TLS v 1.2/AES-256 encryption for sending user authentication data between remote & local systems. Collaboration is supported via chat messages & whiteboard tools.Access is password-protected. ..read more

Features

Diagnostic Tools

Feedback Collection

File Transfer

Live Chat

Remote Control

Screen Sharing

Session Recording

Session Transfer

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Pleasanton, CA - 94588 / +1 (888) 900-9646

California, United States / 1-818-275-5909

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Free Forever

Both for personal and commercial use

Features

  • 1 Remote Support Technician
  • 5 Unattended Computers
  • Instant Chat
  • Desktop App
  • UAC Compatible
  • Clipboard Sharing
  • Mac Support
  • User Management
  • Zoho Desk Integration
  • Zoho SalesIQ Integration
  • Organization Roles
  • 1 Concurrent Session
Standard (Remote Support)
$10 /User/Month

Features

  • Includes features of Free plan, plus
  • File Transfer
  • Multi Monitor Navigation
  • Send Ctrl+Alt+Del
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • Zendesk Integration
  • 2 simultaneous Sessions
Professional (Remote Support)
$15 /User/Month

Features

  • Includes features of Standard plan, plus
  • Mobile Apps (iOS, Android)
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • 4 simultaneous Sessions
Enterprise (Remote Support)
$25 /User/Month

Features

  • Includes features of Professional plan, plus
  • Departments
  • Session Recording
  • Session Audit
  • Remote Printing
  • Voice and Video Chat
  • Contacts Management
  • Annotation
  • Customer Widget
  • Custom Domain Mapping
  • 6 simultaneous Sessions
Standard (Unattended Access)
$10 /Month

For 25 unattended computers

Features

  • Computer Grouping
  • Group permissions
  • Deployment
  • Wake on LAN
  • Session Notes
  • File Transfer
  • Rebranding
  • Remote Power Options
  • Session Confirmation
  • Mobile Apps for Technician
  • Unlimited Technicians
  • Advanced Reports
View Price Page
Free
Free

Free Forever

One user license, access one computer

Plan Features

  • Unlimited Remote Access
  • Platform Independent
  • Always-ON Remote Access
Consumer/SOHO
$6.95 /Year

One user license, access 10 computers

Plan Features

  • Unlimited Remote Access
  • Platform Independent
  • Always-ON Remote Access
  • Unlimited Concurrent Access
  • File Transfer
  • Remote Printing
  • Whiteboard
  • Access via web
Team
$49.95 /Year

Unlimited user licenses, access 100 computers

Plan Features

  • Unlimited Remote Access
  • Platform Independent
  • Always-ON Remote Access
  • Unlimited Concurrent Access
  • File Transfer
  • Remote Printing
  • Whiteboard
  • Access via web
  • Create Unlimited Users
  • Organize Groups
  • 24/7 Email and Chat Support
Enterprise
$49.95 /Year

Unlimited user licenses, access 100 computers

Plan Features

  • Unlimited Remote Access
  • Platform Independent
  • Always-ON Remote Access
  • Unlimited Concurrent Access
  • File Transfer
  • Remote Printing
  • Whiteboard
  • Access via web
  • Create Unlimited Users
  • Organize Groups
  • 24/7 Email and Chat Support
  • Computer Grouping
  • Deployment
  • Set roles and access permissions for users
View Price Page

SCREENSHOTS

View 10 screenshot(s)
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INTEGRATIONS

  • WordPress
  • Freshdesk
  • Drupal
  • BigCommerce
  • MailChimp
  • SugarCRM
  • Zoho SalesIQ
  • Magento
  • Zoho Desk
  • Google Analytics
  • Salesforce
  • Zendesk Support
  • Shopify
  • Zapier
  • Jira
    NA