72%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|
---|---|---|
Visit Website
|
Visit Website
|
ADD PRODUCT
|
72%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
---|---|---|
Visit Website
|
Visit Website
|
Summary |
Quickly build, deploy and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and can set up individual agent tracking to monitor your agents performance. It allows you to design agent scripts without coding by using Visual Designer. This software supports seamless integration with SalesForce and can be easily deployed in any CRM system. In addition, it has powerful analytics tools using which you can get performance summaries, track every session and can generate reports based on analysis. By maintaining history of every sessions the call transfer between agents is a hassle-free experience in Zingtree. ..show more |
An enterprise-class customer support platform with modern cloud solution. It has click-to-call feature using which you can call directly from your helpdesk and website. Based on caller data and IVR selection inbound calls are routed to respective agents by automatic call distributor (ACD). This software supports seamless integration with business applications such as Zendesk and SalesForce. Talkdesk assigns an unique tag to every contacts using which you can easily sort and identify required contact details. Moreover, it has call blocking feature that allows you to blacklist phone numbers in order to restrict spam calls. ..show more |
Auto Call Recording Automatically records all the ongoing calls. |
|
|
Call Monitoring Allows you listen to all inbound and outbound calls. |
|
|
Concurrency Support Allows you to manage multiple calls concurrently |
|
|
IVR Support Interactive voice recognition routes the caller to the right agent |
|
|
Inbound Call Center Allows you to receive an incoming call from customers |
|
|
Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online |
|
|
Outbound Call Center Allows your agent to make outgoing calls |
|
|
Predictive Dialer Automatically dials to list of phone numbers |
|
|
Progressive Dialer Auto dials and connects agents to calls answered by live persons |
|
|
Queue Management (Calls) Allows you to control call queues and distributes call equally |
|
|
|
||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||
|
|
|
|
|
TalkDesk
CloudTalk
Nextiva
CallHippo
Bright Pattern
|
Aircall
Twilio Flex
RingCentral Office
Zendesk Talk
Dialpad Talk
|